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Bug 818214 - "Rogue Mod" in Gentoo Discord Server
Summary: "Rogue Mod" in Gentoo Discord Server
Status: RESOLVED FIXED
Alias: None
Product: Websites
Classification: Unclassified
Component: Other (show other bugs)
Hardware: All Linux
: Normal normal (vote)
Assignee: Gentoo Public Relations Team
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2021-10-15 04:29 UTC by ethannij
Modified: 2021-11-02 23:28 UTC (History)
6 users (show)

See Also:
Package list:
Runtime testing required: ---


Attachments
Rules and Information taken from the Gentoo Discord server (gentoo_coc.PNG,127.26 KB, image/png)
2021-10-15 04:29 UTC, ethannij
Details

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Description ethannij 2021-10-15 04:29:56 UTC
Created attachment 744990 [details]
Rules and Information taken from the Gentoo Discord server

"discount sappho#3079" a moderator in the Gentoo Linux discord server has recently been banning quite a few people without review from other moderators. I myself was just banned for something that would not be considered against any rules. I was talking to another user, and the moderator told us to stop spamming. Without any warning was banned. I had been helping in that server for well over a year at least and suddenly this moderator Ive only seen in the past month or so has banned me. Then, two of my friends in the server were banned before even getting a few messages out asking about clarification on the rules. According to others I've spoken to, this shouldn't happen. It doesn't seem to correspond with the "Gentoo code of conduct" (see attachment).
My discord username is "Ethannij#9409" and I've done quite a bit in the Gentoo discord server so I think it's worth at least reviewing the situation since something seems off here.
Comment 1 the2mcmaster 2021-10-15 04:43:22 UTC
I joined the official Gentoo discord server and got banned almost immediately. Granted, my first message was a troll face meme with "@discount sappho". I was told that it was spam. I asked where the spam was since I consider spam being a torrent of messages in a short amount of time. I simply posted one picture with one message. I was then told that "at'ing moderators for seemingly no reason is considered spam." I then asked if there was a spam chat. I was then promptly banned from the server.

A friend of mine was talking in the server at the time and asked why I was banned. He was told that I was banned because it seemed that I was a going to be nothing more than a spammer in the server and that I was going to provide nothing for Gentoo. I do not know how a single photo with a single message plus some messages asking about the specifics of the rules of a discord server constitutes as a bannable offense for spam.
Comment 2 Joonas Niilola gentoo-dev 2021-10-15 05:56:44 UTC
Hey, 

My impression was that since it's an unofficial discord... server? or discord whatever, that we had nothing to do with it. 

Are there even any official devs left there with moderation power? Anyone from PR even?
Comment 3 Michał Górny archtester Gentoo Infrastructure gentoo-dev Security 2021-10-15 06:00:01 UTC
Definitely nothing to do with www@.
Comment 4 Alice Ferrazzi Gentoo Infrastructure gentoo-dev 2021-10-15 06:37:01 UTC
The server was created and maintained by cynede@gentoo.org many years ago, but the channel suddenly became crowded and hard to manage afaik

I quit discord few years ago, and I'm not involved/interested with discord as I'm not using it anymore, but I still have mod/admin permission there. 
prometheanfire, ryao and Zero_Chaos are also admin/mods there

I just linked this bug to the active mods/admin channel and looks like they are taking actions regarding this bug.
Comment 5 ethannij 2021-10-15 06:38:02 UTC
Thanks for the response, I appreciate that you brought this up.
Comment 6 Alice Ferrazzi Gentoo Infrastructure gentoo-dev 2021-10-15 06:53:38 UTC
After checking again for giving better stats
The server currently is formed by 2312 members of that 10 developers (blueknight, joz, leio, maffblaster, prometheanfire, ryao, Zero_Chaos, steils, whissi, and me) with what I think is something like mods/admin priviledges on discord.
Comment 7 Mikle Kolyada (RETIRED) archtester Gentoo Infrastructure gentoo-dev Security 2021-10-15 11:54:24 UTC
Our public relations project page does not even mention gentoo discord server. that said. not everything that carries a Gentoo as a name represents Gentoo officially,

@pr, could you please deal with it if you wish, as we have a list of developers here, might be turn it into something gentoo-(really)-controlled and mention on the official page.

(unCC-ing ComRel).
Comment 8 Richard Freeman gentoo-dev 2021-10-15 13:07:56 UTC
(In reply to Mikle Kolyada from comment #7)
> Our public relations project page does not even mention gentoo discord
> server. that said. not everything that carries a Gentoo as a name represents
> Gentoo officially,
> 

Note that anybody using the name Gentoo in this way does need to conform to the Name/Logo guidelines, including the requirement to adhere to our code of conduct:

https://www.gentoo.org/inside-gentoo/foundation/name-logo-guidelines.html

Enforcement of that is up to the Foundation.

Not directly pertinent to this particular issue, but I just wanted to point out that just because something isn't official doesn't mean that there aren't rules.  They effectively represent us even if we don't have anything to do with them, because they use our name.
Comment 9 Sarah 2021-10-15 14:42:43 UTC
Hello, I am Sarah, a higher level mod on said gentoo discord server.

Over the past few months/half a year we have cleaned up the discord server from most of the spam/troll/shitposting. This also recently led to the removal of the #memes channel due to contents that were posted in the channel. 
Some people didn't like this and decided to take things further including but not limited to, staff harrasment, dm spam, trolling and blatantly ignoring and testing the limits of the rules which we have set forth. Which are in line with the spirit of the gentoo CoC. The server description even states we are unofficial.
The server is meant for talking about and helping with gentoo, but is not limited to this.

To be honest, I am baffled that there was even a bug report filed about this rather than letting us (the mods) handle this. People might not always like it when we step in and do what is needed to keep the conversations clean and proper. We also get backlash for this from those who disagree. Yet we still do this as we care for the server.

To address said concerns that started this;
@ Ethannij; We had to step in several times while you broke the rules. You were banned for that. So were your friends who did the same and for the very same reasons.
@ the2mcmaster; You literally told in your first(!) post you were shitposting and insulting staff after joining. That will get you instant banned as we have banned spammers before who did that exact same thing. Imho your ban is justified.

To clarify said roles;
Gentoo developers have server admin rights as they are gentoo developers, but they are not staff members or moderators. This has been there for quite a long while.
Those with 'sudo' rank are the higher level moderators who also manage the server as administrators. I myself am part of this.
Those with 'mods' rank are general moderators.
The rest are regular users.

As asked below is the statement from 'estrogen_machine' (bugzilla account name) as asked by Alicef;

> Hi there, I was directed to post my response to this bug by alicef but it seems new accounts are forbidden to post for 24 hours. 
> 
> Ethannij: You were banned in our server for constantly trying to provoke and annoy the mods with low quality memes and shitposts there after it was decided to remove a channel that hosted content not befitting of the Gentoo image. Your friends were banned after they too joined in on this.
> 
> The Gentoo Code of Conduct states "to be courteous" and "respectfully disagree with/challenge other members".  Mocking members of staff for doing our jobs after respectfully asking you to stop said behavior doesn't seem to fall in line with these two points. Furthermore, having others join and incite further drama on our server after the matter, is what I would call unacceptable behavior.
> 
> Joonas: We are an unofficial server, and last I checked, we were stricken from the records by Gentoo PR for a lack of moderation (see bug 728226). Times have changed since then, and I'm confused as to why this new bug was filed.
> 
> Richard: We abide by the Gentoo Code of Conduct, but noticed that by itself it doesn't really hold as a solid set of rules, so we adapted our own off of it to complement it.  This is mentioned in our server rules. If this is not allowed, please let us know and we will do our best to fix it.
> 
> After this is resolved, I'd like to request that the Discord account listed be redacted if possible. They have received constant spam and harassment in their PMs, and we're not sure where it's coming from honestly.
> 
> Mikle: We initially intended to reach out to the Gentoo PR in regards to making this server official. 
> 
> After your message however, we are reconsidering the decision based on plausible concerns about us relinquishing control to people who have stated before that they do not care about our server, in the past. (this may have changed since bug 728226)
Comment 10 ethannij 2021-10-15 16:52:20 UTC
(In reply to Sarah from comment #9)
> Hello, I am Sarah, a higher level mod on said gentoo discord server.
> 
> Over the past few months/half a year we have cleaned up the discord server
> from most of the spam/troll/shitposting. This also recently led to the
> removal of the #memes channel due to contents that were posted in the
> channel. 
> Some people didn't like this and decided to take things further including
> but not limited to, staff harrasment, dm spam, trolling and blatantly
> ignoring and testing the limits of the rules which we have set forth. Which
> are in line with the spirit of the gentoo CoC. The server description even
> states we are unofficial.
> The server is meant for talking about and helping with gentoo, but is not
> limited to this.
> 
> To be honest, I am baffled that there was even a bug report filed about this
> rather than letting us (the mods) handle this. People might not always like
> it when we step in and do what is needed to keep the conversations clean and
> proper. We also get backlash for this from those who disagree. Yet we still
> do this as we care for the server.
> 
> To address said concerns that started this;
> @ Ethannij; We had to step in several times while you broke the rules. You
> were banned for that. So were your friends who did the same and for the very
> same reasons.
> @ the2mcmaster; You literally told in your first(!) post you were
> shitposting and insulting staff after joining. That will get you instant
> banned as we have banned spammers before who did that exact same thing. Imho
> your ban is justified.
> 
> To clarify said roles;
> Gentoo developers have server admin rights as they are gentoo developers,
> but they are not staff members or moderators. This has been there for quite
> a long while.
> Those with 'sudo' rank are the higher level moderators who also manage the
> server as administrators. I myself am part of this.
> Those with 'mods' rank are general moderators.
> The rest are regular users.
> 
> As asked below is the statement from 'estrogen_machine' (bugzilla account
> name) as asked by Alicef;
> 
> > Hi there, I was directed to post my response to this bug by alicef but it seems new accounts are forbidden to post for 24 hours. 
> > 
> > Ethannij: You were banned in our server for constantly trying to provoke and annoy the mods with low quality memes and shitposts there after it was decided to remove a channel that hosted content not befitting of the Gentoo image. Your friends were banned after they too joined in on this.
> > 
> > The Gentoo Code of Conduct states "to be courteous" and "respectfully disagree with/challenge other members".  Mocking members of staff for doing our jobs after respectfully asking you to stop said behavior doesn't seem to fall in line with these two points. Furthermore, having others join and incite further drama on our server after the matter, is what I would call unacceptable behavior.
> > 
> > Joonas: We are an unofficial server, and last I checked, we were stricken from the records by Gentoo PR for a lack of moderation (see bug 728226). Times have changed since then, and I'm confused as to why this new bug was filed.
> > 
> > Richard: We abide by the Gentoo Code of Conduct, but noticed that by itself it doesn't really hold as a solid set of rules, so we adapted our own off of it to complement it.  This is mentioned in our server rules. If this is not allowed, please let us know and we will do our best to fix it.
> > 
> > After this is resolved, I'd like to request that the Discord account listed be redacted if possible. They have received constant spam and harassment in their PMs, and we're not sure where it's coming from honestly.
> > 
> > Mikle: We initially intended to reach out to the Gentoo PR in regards to making this server official. 
> > 
> > After your message however, we are reconsidering the decision based on plausible concerns about us relinquishing control to people who have stated before that they do not care about our server, in the past. (this may have changed since bug 728226)

To address this. I should first state that I actually have not broken any rules, harassed or spammed anyone, or anywhere. I should also state that the reason this mod is after me is because I called you out for being rude to your other moderator and since then you've been out to get me. "We had to step in several times while you broke the rules" is entirely false, since not only have I not broken any rules, but nobody has stepped in. Also, I had been muted previously and accused of spamming this mods dms, which I already said was not me, so I realize that they think that I've just been a menace, but I've actually done nothing wrong.
This moderator considers and conversation in the server to be spam, since if 2 users are having a conversation, they insert themselves into it, and get upset if the conversation doesn't end. It doesn't matter what the contents of the conversation is.
As for "shitposting and insulting staff after joining", it should be noted that he was inquiring about the details of the rules before he was banned. So if the kind of community that this is, is the kind that you can't even ask the rules of the server more clearly, then maybe this stands.
Comment 11 Richard Freeman gentoo-dev 2021-10-15 17:28:28 UTC
(In reply to Sarah from comment #9)
> > 
> > Richard: We abide by the Gentoo Code of Conduct

I never claimed otherwise.  I was just responding to the comment about the site being unofficial, and just wanted to provide general clarity to our policies.  As I explicitly said, this was "Not directly pertinent to this particular issue."

To whatever extent you are complying with the policy or otherwise just be aware of what it is.

Apologies though if it was taken as some kind of indictment, which it was not.  IMO this is a bit of a tempest in a teapot and whether somebody popping up in a Discord and mentioning random people they don't know in posts with memes/etc is spammy is up to the discord to define.  I am not personally aware of any policy that requires sites to allow this.

>> but noticed that by itself it doesn't really hold as a solid set of rules, so we adapted our own off of it to complement it.  This is mentioned in our server rules. If this is not allowed, please let us know and we will do our best to fix it.

Well, looking at the policy I linked this is not only allowed, or encouraged, but is actually required.  The policy says that a CoC specific to the group/event is required.  IMO that is a bit overkill where our own CoC suffices, but I didn't write the policy.  The semi-vagueness of the CoC was fairly intentional when it was original written as best as I can tell, but I did not write that either.
Comment 12 the2mcmaster 2021-10-16 00:04:14 UTC
(In reply to Sarah from comment #9)
> Hello, I am Sarah, a higher level mod on said gentoo discord server.
> 
> Over the past few months/half a year we have cleaned up the discord server
> from most of the spam/troll/shitposting. This also recently led to the
> removal of the #memes channel due to contents that were posted in the
> channel. 
> Some people didn't like this and decided to take things further including
> but not limited to, staff harrasment, dm spam, trolling and blatantly
> ignoring and testing the limits of the rules which we have set forth. Which
> are in line with the spirit of the gentoo CoC. The server description even
> states we are unofficial.
> The server is meant for talking about and helping with gentoo, but is not
> limited to this.
> 
> To be honest, I am baffled that there was even a bug report filed about this
> rather than letting us (the mods) handle this. People might not always like
> it when we step in and do what is needed to keep the conversations clean and
> proper. We also get backlash for this from those who disagree. Yet we still
> do this as we care for the server.
> 
> To address said concerns that started this;
> @ Ethannij; We had to step in several times while you broke the rules. You
> were banned for that. So were your friends who did the same and for the very
> same reasons.
> @ the2mcmaster; You literally told in your first(!) post you were
> shitposting and insulting staff after joining. That will get you instant
> banned as we have banned spammers before who did that exact same thing. Imho
> your ban is justified.
> 
> To clarify said roles;
> Gentoo developers have server admin rights as they are gentoo developers,
> but they are not staff members or moderators. This has been there for quite
> a long while.
> Those with 'sudo' rank are the higher level moderators who also manage the
> server as administrators. I myself am part of this.
> Those with 'mods' rank are general moderators.
> The rest are regular users.
> 
> As asked below is the statement from 'estrogen_machine' (bugzilla account
> name) as asked by Alicef;
> 
> > Hi there, I was directed to post my response to this bug by alicef but it seems new accounts are forbidden to post for 24 hours. 
> > 
> > Ethannij: You were banned in our server for constantly trying to provoke and annoy the mods with low quality memes and shitposts there after it was decided to remove a channel that hosted content not befitting of the Gentoo image. Your friends were banned after they too joined in on this.
> > 
> > The Gentoo Code of Conduct states "to be courteous" and "respectfully disagree with/challenge other members".  Mocking members of staff for doing our jobs after respectfully asking you to stop said behavior doesn't seem to fall in line with these two points. Furthermore, having others join and incite further drama on our server after the matter, is what I would call unacceptable behavior.
> > 
> > Joonas: We are an unofficial server, and last I checked, we were stricken from the records by Gentoo PR for a lack of moderation (see bug 728226). Times have changed since then, and I'm confused as to why this new bug was filed.
> > 
> > Richard: We abide by the Gentoo Code of Conduct, but noticed that by itself it doesn't really hold as a solid set of rules, so we adapted our own off of it to complement it.  This is mentioned in our server rules. If this is not allowed, please let us know and we will do our best to fix it.
> > 
> > After this is resolved, I'd like to request that the Discord account listed be redacted if possible. They have received constant spam and harassment in their PMs, and we're not sure where it's coming from honestly.
> > 
> > Mikle: We initially intended to reach out to the Gentoo PR in regards to making this server official. 
> > 
> > After your message however, we are reconsidering the decision based on plausible concerns about us relinquishing control to people who have stated before that they do not care about our server, in the past. (this may have changed since bug 728226)

I urge you to read my first message on this thread again and please tell me where it says that I was "insulting staff".

I would like to address the reason given for my ban and explain my reasoning on why I do not believe it was justified as Sarah claims it was. First of all, I do not understand how what I posted was "insulting staff". It simply was the message "problem?" with "@discount sappho" with a troll face picture. As I said, it was my first message. It had no context. It literally made no sense. It is a common meme and it was made to make no sense. By nature, it cannot be insulting as it means nothing. No intuition of mine would suggest that what I posted was "insulting staff".

Again, as this was my FIRST message, and I had just joined the discord server, I was told that this was spam and that I needed to stop. I did. I asked where was the spam apparently was because claiming this as spam is a bit confusing as it is only ONE message. I wanted to get clarification on the rules. I was then told that alongside the common definition of spam (being a torrent of messages all at once, which mine was not), messages that annoying a mod (even with one message) can be considered spam spam. 

With this clarification, I then asked if there was a spam channel. This was so that if I wanted to "spam", I could in a way that wouldn't violate any rules, to not "annoy mods", and to filter myself from the server. I was told that there was no spam channel. Before I was able to say anything else, or even to say a response as simple as "ok", or agree in any format, I was promptly banned.

To summarize, I joined, sent a message that given the context, meant literally nothing, and after trying to get clarification on the rules, I was banned. This is an even more in depth continuation of my first message, showing more clearly how I was obviously not "insulting staff", and I was trying to obtain clarification on if "shitposting" was even allowed or not, as to not break the rules again. This ban, for the given reasons, are NOT justified as Sarah claims they are.
Comment 13 estrogen_machine 2021-10-16 00:28:39 UTC
Hi there, I currently run and manage the server in question! Let me address ethannij's concerns one last time, before I continue. I'd love to get this resolved as soon as possible. (。・ω・。)ノ♡

Ethannij: Repeatedly stating that you haven't broken the rules does not change the reality of it.

>This moderator considers and conversation in the server to be spam, since if 2 users are having a conversation, they insert themselves into it, and get upset if the conversation doesn't end. It doesn't matter what the contents of the conversation is.

I really don't know what to say other than I'm sorry you feel that way about that mod, and the fact that doesn't seem to be true. Can't please everyone ┐(∵)┌

>To address this. I should first state that I actually have not broken any rules, harassed or spammed anyone, or anywhere.

ಠ_ಠ Again, deliberately provoking and annoying mods is not tolerated or acceptable behavior at all. That would be harassment. Sarah has stated the reason for 
you and your friend's ban, and I fully agree.

>I should also state that the reason this mod is after me is because I called you out for being rude to your other moderator and since then you've been out to get me.

I don't know who you're speaking to or what mod you're talking about. After asking around, nobody on staff has felt like they've been rude to or treated harshly.

In closing: We deem that your bans were justified, and we would appreciate it if you didn't waste any more of our time taking to the Bugzilla over a ban on an unofficial forum. Thank you ←(>▽<)ノ

===================================≠=================

To address the Gentoo team involved here:


I want to apologize for any headaches this may have caused anyone. 


> @ pr, could you please deal with it if you wish, as we have a list of developers here, might be turn it into something gentoo-(really)-controlled and mention on the official page.

As for turning this server into a g.o-controlled community, I'm afraid we won't allow that, at least with the current developers that are inside it. Based on their attitude and stance on the existence of this community from prior events, (see bug 728226) we feel uncomfortable and uneasy about doing this. 

We would be willing to work something out on a separate bug report, but that is for another day, however (✿^‿^)

> Well, looking at the policy I linked this is not only allowed, or encouraged, but is actually required.  The policy says that a CoC specific to the group/event is required.  IMO that is a bit overkill where our own CoC suffices, but I didn't write the policy.  The semi-vagueness of the CoC was fairly intentional when it was original written as best as I can tell, but I did not write that either.

Richard: Noted, I wasn't sure if that was intentional or not, and considered asking on the respective wiki page. Granted this clause is also weird given the platform also has a Terms of Service one must abide by to use the platform.
Comment 14 estrogen_machine 2021-10-16 22:54:13 UTC
If this matter is finished, I will now un-CC myself from this bug report, but continue to keep a close eye on it and comment if needed.

Huge thanks to the developers for the effort and hard work they put into Gentoo. (✿ ♡‿♡)
Comment 15 ethannij 2021-10-16 22:56:13 UTC
In my opinion the matter isn't finished, but im not going to comment about it here for maybe a day or two. There needs to be a better way to contact you/the moderators of the server by the way, because I agree that going here is a really bad choice.
Comment 16 estrogen_machine 2021-10-17 01:57:11 UTC
> In my opinion the matter isn't finished.

For us it is. We gave you our stance. We don't intend to change that, regardless of any "contributions". After all, everyone volunteers their time helping others for the betterment of the Gentoo project, not to tear people down. ಠ_ʖಠ

> There needs to be a better way to contact you/the moderators of the server by the way.

We agree, based on the existence of this bugzilla report alone, and are looking into anonymous Mod-Mail solution to report issues with members on the server. 

However I don't think we would be overturning any prior bans, regardless of it's implementation. I completely and fully trust all my admins and mods, and their decision-making skills. I trust them to hold themselves accountable for their actions, and they've shown that to me repeatedly. ⊂(•‿•⊂ )*.✧


> because I agree that going here is a really bad choice.

It was. So was necrobumping a year old bugzilla report, and wasting our time here as a result. Please do not ever do this again. We have important things we work on, and behavior like this detracts from that. ಠ_ಠ

I will now stop closely following this report. I suggest you should too. If Gentoo PR has anything to add however, I will answer as soon as possible.
Comment 17 ethannij 2021-10-17 02:44:15 UTC
First of all, I never claimed to have made any "contributions" doing so would be pretty pretentious, that being said, I'm typically pretty active in the support channels. Since my messages have all been deleted by the ban, you won't be able to see, but I've assisted probably around 200-300 people since joining the server.

 
> We don't intend to change that,
> regardless of any "contributions". After all, everyone volunteers their time
> helping others for the betterment of the Gentoo project, not to tear people
> down. ಠ_ʖಠ

This implies that I was actually "tearing people down". For the record, what got me banned was posting a picture of the food item SPAM, when someone asked "where spam". Before that, I was only active in the support channels, and would casually chat with members.


> I completely and fully trust all my admins and mods,
> and their decision-making skills. I trust them to hold themselves
> accountable for their actions, and they've shown that to me repeatedly.

At least take responsibility for yourself. Was it not YOU (discount sapho, or something like that) who banned me (as well as like 10 other people in the span of maybe 3 days, it's shocking to see how many people have just been banned for conversing).

> > because I agree that going here is a really bad choice.
> 
> It was. So was necrobumping a year old bugzilla report, and wasting our time
> here as a result. Please do not ever do this again. We have important things
> we work on, and behavior like this detracts from that. ಠ_ಠ

What I mean by it being a bad choice, is that it's bad that this is seemingly the only way to get in touch with any mods. The fact that it got your attention is proof of that. So don't try to shame me for it. And again, if you have any suggestion of a different way to communicate for the time being, let me know, because I'd like to discuss this without it being a bug report.

Aside from that, I still plan to actively help and participate where I can in Gentoo, this though has been a pretty unproductive and unprofessional response from you, and that hurts the reputability of the discord server. I can see why it is no longer official just from this short discussion. I only hope that I wont be purged from any other servers you moderate in wrongfully, since I see you're a moderator in the Arch Linux discord server.
Comment 18 estrogen_machine 2021-10-17 04:51:20 UTC
I'll be addressing you one last time, ethannij.

> This implies that I was actually "tearing people down". For the record, what got me banned was posting a picture of the food item SPAM, when someone asked "where spam". Before that, I was only active in the support channels, and would casually chat with members.

That is is a whitewashing of what really happened, but ok. You seem to be selectively ignoring that Sarah has also had to get on you several times in our general channel, and you have mocked her for doing so. I don't get why you are, but I'd like to remind you about it. (Sarah can corroborate if needed.) ಠ_ಠ


> At least take responsibility for yourself. 

We always do. As well as our staff team. If a member of staff doesn't like what another person on our team does, we accept that as valid criticism, and attempt to mediate a solution for both parties.

> Was it not YOU (discount sapho, or something like that) who banned me (as well as like 10 other people in the span of maybe 3 days, it's shocking to see how many people have just been banned for conversing).

That's surprising given the demographic from which we noticed some of our users have joined our server (mostly by way of Luke Smith, or <insert YouTuber here> enabling the "bloat" meme by recommending and glorifying exotic and highly breakable Gentoo installs :p)

No. They weren't banned for "conversing", and we refuse to let you or anyone else falsely paint it as that. Unless you count "disrespecting users or members of staff at one point in time or another, or provocative behavior towards authority on general" in that regard. Then yes, they were banned for their actions (・o・).


> What I mean by it being a bad choice, is that it's bad that this is seemingly the only way to get in touch with any mods. The fact that it got your attention is proof of that. So don't try to shame me for it.

That is false. Most of our PM's are open, and you had the ability to contact us at any time instead of taking it here and wasting not only our time, but the time of those involved here. (Sarah can also corroborate this, as you DM'ed her after your ban.) 

The only reason this bugzilla got our attention was due to alicef linking it to us (for which we thank you, and apologize for again), otherwise no attempt was made on your end to contact us that we know of.

> this though has been a pretty unproductive and unprofessional response from you, and that hurts the reputability of the discord server. 

No. What hurts the reputation and image of any community is when we enable and allow people to make homophobic, xenophobic, racist and sexist jokes. Or when we empower others to willfully and maliciously provoke and annoy others for the sake of doing so. Professional or not, we don't enable or encourage these type of behaviors.

> I can see why it is no longer official just from this short discussion.

It is no longer official due to the fact that before our current team came along, there was a proper lack of moderation (see bug 728226 which was filed in 2020 in response to this) for a good 2-3 years due to the fact that most channels were crowed with people posting either porn, gorn, or walls of text and low quality images. 

This led to most of us on staff asking the developers there at the time to OP us and allow us to moderate, since it was clear they weren't going to step in.
Comment 19 ethannij 2021-10-17 05:15:49 UTC
> That is false. Most of our PM's are open, and you had the ability to contact
> us at any time instead of taking it here and wasting not only our time, but
> the time of those involved here. (Sarah can also corroborate this, as you
> DM'ed her after your ban.) 

Dont bother responding to this, I intend this to be my final message here (I'm going to try to take this to DM's with Sarah from here on out if possible).
I tried contacting 3 different mods (Crystal, Wicla, and Cynede) which were the only ones I could think of. All of which had their PMs closed until thankfully, another person who knew them was able to get them into a shared server. Before then, I was not able to contact any of the mods. So don't frame this as if I didn't try, because like I said, putting this whole thing here was my last option.
Also, the order of events is: ban -> try to get in contact with mods -> bug report -> sarah then DMs me -> i try to ask a question -> no response. Just so we are clear.
Comment 20 estrogen_machine 2021-10-17 05:17:20 UTC
Continuing my message from above due to accidentally hitting send, and for readability.

> I only hope that I wont be purged from any other servers you moderate in wrongfully, since I see you're a moderator in the Arch Linux discord server.

Throwing mud at other people is not really productive to any sort of conversation. I don't see how that is even relevant to any conversation here. Regardless, since you've brought it up, I've been a helpful and productive member there, and we all hold ourselves accountable for our actions there too. Don't know what else to say, other than I'd wish you would leave a community I love very dearly, out of our spat.

Due to the fact that no effort was made to contact us normally and a couple of our members on staff had to waste their own valuable time to follow this drama, why would we want to entertain any conversation from someone that conducts themselves like this?

Now. as owner of this server, I consider this discussion over with, whether you like it or not.
Comment 21 estrogen_machine 2021-10-19 11:50:45 UTC
@pr

With the conclusion of this debacle, we'd like to request that this bugreport and bug 728226 be closed.

The reason being: We (the current residing owner and staff team) believe we've stepped up our moderation efforts quite a bit compared to the past (regarding bug 728226), where the community in question has admittedly been a bit crowded and unruly. We accept that this ultimately led to us being disavowed by the Gentoo team as an official community.

However, I strongly believe this bugreport (ironically) has shown that we do not tolerate troublemakers, hate, or harassment period, and that a proactive effort has been made to clean up and moderate our community. As a result, we consider the two reports to have been resolved.

I'd also like to request (within possiblity and reason) that my Discord username listed here be redacted in light of the increased frequency of spam flooding my PM's. I'm not sure where it came from honestly, but I'd like to at least attempt to mitigate the radio noise.

Finally, If the PR team would be willing to give us a second chance to prove that our community has changed for the better, and decide upon whether we should be reinstated as an official community, we would greatly appreciate it. 

Discord appeals to a wide demographic of young adults and teenagers, especially within the Linux community (versus IRC, XMPP, and the like.) and IMO the benefits of introducing and educating more young people about Gentoo Linux should be considered.


Feel free to contact us anytime if needed (whether through our Discord, or via a bug report). Thank you for your time, and all the hard work you do. 

If it moves, compile it (♡ω♡ ) ~♪.
Comment 22 ethannij 2021-11-02 23:28:59 UTC
Situation resolved in discord DMs.