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Bug 754384 - net-im/zoom-5.4.53391.1108: Unable to share screen on GNOME Wayland
Summary: net-im/zoom-5.4.53391.1108: Unable to share screen on GNOME Wayland
Status: CONFIRMED
Alias: None
Product: Gentoo Linux
Classification: Unclassified
Component: Current packages (show other bugs)
Hardware: All Linux
: Normal normal (vote)
Assignee: Ulrich Müller
URL:
Whiteboard:
Keywords: UPSTREAM
Depends on:
Blocks:
 
Reported: 2020-11-14 16:15 UTC by Mart Raudsepp
Modified: 2020-11-21 08:00 UTC (History)
3 users (show)

See Also:
Package list:
Runtime testing required: ---


Attachments
Popup when trying to share screen, text not selectable to copy-paste (Kuvatõmmis 2020-11-14 18-12-39.png,44.52 KB, image/png)
2020-11-14 16:15 UTC, Mart Raudsepp
Details

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Description Mart Raudsepp gentoo-dev 2020-11-14 16:15:01 UTC
Created attachment 671386 [details]
Popup when trying to share screen, text not selectable to copy-paste

net-im/zoom doesn't allow to share screen on GNOME Wayland, because it has a whitelist that doesn't include Gentoo based on os-release and/or lsb-release parsing.
Comment 1 Ulrich Müller gentoo-dev 2020-11-21 07:52:24 UTC
I have reported this upstream at: https://support.zoom.us/hc/en-us/requests/new
Let's see if they're more responsive than last time.
Comment 2 Ulrich Müller gentoo-dev 2020-11-21 08:00:27 UTC
Great, I've received an automatic reply:

  From: "Zoom Support (Zoom Video Communications)" <support@zoomus.zendesk.com>
  Subject: [Request Closed] zoom-5.4.53391.1108: Unable to share screen on
      GNOME Wayland
  To: Ulm <ulm@gentoo.org>
  Date: Sat, 21 Nov 2020 07:50:37 +0000
  Reply-To: Zoom Video Communications <support+id8813387@zoomus.zendesk.com>

  [...]

  Unfortunately, we are unable to respond to your open tickets at this time.
  We encourage you to leverage our Online Resources. If you are a part of a
  corporate account, and need advanced technical support beyond our Online
  Resources, please contact your Zoom account administrators.


I must admit that I am close to dropping maintainership of this package, because upstream is totally uncooperative and unresponsive. They should be glad that distros make their client available.