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Bug 397403 - www-apps/otrs - add app-admin/webapp-config compatibility / webapp.eclass support
Summary: www-apps/otrs - add app-admin/webapp-config compatibility / webapp.eclass sup...
Alias: None
Product: Gentoo Linux
Classification: Unclassified
Component: Current packages (show other bugs)
Hardware: x86 Linux
: Normal enhancement (vote)
Assignee: Gentoo Web Application Packages Maintainers
Depends on:
Reported: 2012-01-02 15:08 UTC by meteora
Modified: 2020-07-09 12:45 UTC (History)
3 users (show)

See Also:
Package list:
Runtime testing required: ---


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Description meteora 2012-01-02 15:08:41 UTC
Is there any workaround, for enabling webapp-config to work on otrs package? I would love to help testing if there is a workaround available or should I simply proceed on configuring apache manually? 

Reproducible: Always

Steps to Reproduce:
1. emerge otrs-3.0.11 and webapp-config
2. webapp-config -I -h otrs.companies_domain -d / otrs 3.0.11
Actual Results:  
Fatal error: Unable to determine location of master copy (when trying to use webapp-config-1.50.18.

Tryed webapp-config-1.50.16-r4:
#otrs-3.0.11 does not install any files from /usr/share/webapps/otrs/3.0.11/htdocs/; skipping
otrs-3.0.11 does not install any files from /usr/share/webapps/otrs/3.0.11/hostroot/; skipping

Traceback (most recent call last):
File "/usr/sbin/webapp-config-2.7", line 44, in <module>
File "/usr/sbin/webapp-config-2.7", line 41, in main
File "/usr/lib/python2.7/site-packages/WebappConfig/", line 1081, in 
    self.config.get('USER', 'pvr')).install()
  File "/usrlib/python2.7/site-packages/WebappConfig/, line 265, in install
  File "/usr/lib/python2.7/site-packages/WebappConfig/, line 349, in add 
os.mkdir(os.path.dirname(dbpath), self.__dir_perm(0755))
OSError: [Errno 2] No such file or directory: '/var/db/webapps/otrs/3.0.11'

With stable webapp-config-1.50.16-r1 I get a similar error as with webapp-config-1.50.16-r4. 

Expected Results:  
webapp-config prepares otrs webpage/webapp within apache?

emerge --info:
Comment 1 meteora 2012-01-17 12:27:42 UTC
Comment 2 Paramonov Valeriy 2013-07-25 08:20:29 UTC
I have same problem. Anyone solved this?
Comment 3 Sam James archtester gentoo-dev Security 2020-07-09 12:45:57 UTC
Removed in 934a47e2dfc9eb2ff6a38198622584ef458f028d, following last-rites in bug 664326, bug 692398.