Bug 287610 – http://gentoo.org/ redirector doesn't load from Argentina - UltraDNS issues

• Status: RESOLVED INVALID
• Product: Websites

[Description Juan Francisco Giordana 2009-10-03 22:41:23 UTC]

http://gentoo.org/ does not work while http://www.gentoo.org/ does.

Reproducible: Always

Steps to Reproduce:
1. Enter http://gentoo.org/
2.
3.

Actual Results:  
Page does not load

Expected Results:  
Should redirect to http://www.gentoo.org/

[Comment 1 Sebastian Pipping 2009-10-03 22:44:49 UTC]

It works for me.  Please give us more information.

[Comment 2 Jeremy Olexa (darkside) (RETIRED) 2009-10-03 22:45:49 UTC]

It works fine. You probably had a bad connection to one of the web nodes or the node was under load. In my opinion, not a bug. Although, one could argue that we need another node in the mix..

[Comment 3 Juan Francisco Giordana 2009-10-03 23:31:58 UTC]

I'm having this problem since last night (>16 hours ago). Also, I just renewed my IP address and changed my DNS and the problem still remains.

http://204.74.99.100/ 

gentoo@livecd ~ $ wget --timeout=60 http://gentoo.org/
--2009-10-03 20:16:44--  http://gentoo.org/
Resolving gentoo.org... 204.74.99.100
Connecting to gentoo.org|204.74.99.100|:80... failed: Connection timed out.
Retrying.

gentoo@livecd ~ $ ping gentoo.org
PING gentoo.org (204.74.99.100) 56(84) bytes of data.
^C
--- gentoo.org ping statistics ---
137 packets transmitted, 0 received, 100% packet loss, time 136326ms

gentoo@livecd ~ $ traceroute gentoo.org 
traceroute to gentoo.org (204.74.99.100), 30 hops max, 40 byte packets
 1  192.168.1.1 (192.168.1.1)  0.753 ms  1.517 ms  1.792 ms
 2  200.3.60.11 (200.3.60.11)  21.920 ms  25.760 ms  27.744 ms
 3  * * *
 4  * * *
 5  * * *
 6  * * *
 7  * * *
 8  * * *
 9  * * *
10  * * *
11  * * *
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

[Comment 4 Xavier Neys (RETIRED) 2009-10-04 18:00:05 UTC]

You're redirected to www.gentoo.org by a Location directive in the HTTP response header. Wget follows by default: (-S option added to show http response header):

$ wget -S http://gentoo.org
--2009-10-04 19:58:33--  http://gentoo.org/
Resolving gentoo.org... 204.74.99.100
Connecting to gentoo.org|204.74.99.100|:80... connected.
HTTP request sent, awaiting response... 
  HTTP/1.1 301 Moved Permanently
  Date: Sun, 04 Oct 2009 17:58:32 GMT
  Server: UltraDNS Client Redirection Server
  Last-Modified: Sun, 04 Oct 2009 17:58:32 GMT
  Accept-Ranges: none
  Connection: close
  Content-type: text/html
  Location: http://www.gentoo.org/
Location: http://www.gentoo.org/ [following]
--2009-10-04 19:58:33--  http://www.gentoo.org/
Resolving www.gentoo.org... 209.177.148.229, 209.177.148.228
Connecting to www.gentoo.org|209.177.148.229|:80... connected.
HTTP request sent, awaiting response... 
  HTTP/1.1 200 OK
  Date: Sun, 04 Oct 2009 17:58:32 GMT
  Server: Apache
  ETag: "36aa-4ac8dfd8"
  Content-Length: 46279
  Last-Modified: Sun, 04 Oct 2009 17:48:08 GMT
  Vary: Accept-Encoding
  Keep-Alive: timeout=15, max=100
  Connection: Keep-Alive
  Content-Type: text/html; charset=utf-8
Length: 46279 (45K) [text/html]
Saving to: `index.html'

100%[===================================>] 46,279      31.8K/s   in 1.4s    

2009-10-04 19:58:36 (31.8 KB/s) - `index.html' saved [46279/46279]

[Comment 5 Juan Francisco Giordana 2009-10-04 18:24:46 UTC]

Well, this still doesn't work for me from my computer at home (Argentina) and neither bugs.gentoo.org worked out this morning.

If I try from a remote server in the US it works OK though.

I assume bugs.gentoo.org could be unrelated.

$ wget -S --timeout=20 http://gentoo.org
--2009-10-04 15:08:21--  http://gentoo.org/
Resolving gentoo.org... 204.74.99.100
Connecting to gentoo.org|204.74.99.100|:80... failed: Connection timed out.
Retrying.

--2009-10-04 15:08:42--  (try: 2)  http://gentoo.org/
Connecting to gentoo.org|204.74.99.100|:80... failed: Connection timed out.
Retrying.

--2009-10-04 15:09:04--  (try: 3)  http://gentoo.org/
Connecting to gentoo.org|204.74.99.100|:80... failed: Connection timed out.
Retrying.

--2009-10-04 15:09:27--  (try: 4)  http://gentoo.org/
Connecting to gentoo.org|204.74.99.100|:80... failed: Connection timed out.
Retrying.

--2009-10-04 15:09:51--  (try: 5)  http://gentoo.org/
Connecting to gentoo.org|204.74.99.100|:80... failed: Connection timed out.
Retrying.

--2009-10-04 15:10:16--  (try: 6)  http://gentoo.org/
Connecting to gentoo.org|204.74.99.100|:80... failed: Connection timed out.
Retrying.

^C

[Comment 6 Robin Johnson 2009-10-05 01:09:12 UTC]

Reopening, as the base URL uses the UltraDNS redirector, so we'd have to confirm with them.

[Comment 7 Robin Johnson 2009-10-05 19:05:22 UTC]

Juan:
can you please provide run a traceroute to "pdns1.ultradns.net" and include the output here.

[Comment 8 Juan Francisco Giordana 2009-10-05 19:13:59 UTC]

Robin,

Here you go:

$ traceroute pdns1.ultradns.net
traceroute to pdns1.ultradns.net (204.74.108.1), 30 hops max, 60 byte packets
 1  192.168.1.1 (192.168.1.1)  1.310 ms  1.817 ms  2.608 ms
 2  200.3.60.11 (200.3.60.11)  23.764 ms  25.398 ms  29.370 ms
 3  host89.200-117-76.telecom.net.ar (200.117.76.89)  35.456 ms  37.318 ms  41.243 ms
 4  host177.200-117-126.telecom.net.ar (200.117.126.177)  43.332 ms  47.604 ms  49.189 ms
 5  host162.190-225-252.telecom.net.ar (190.225.252.162)  51.253 ms  53.141 ms  55.114 ms
 6  bai3-telecom-argentina-1.bai.seabone.net (195.22.220.109)  59.204 ms  26.066 ms  25.911 ms
 7  ge-9-4.r02.miamfl02.us.bb.gin.ntt.net (129.250.11.241)  158.009 ms * *
 8  ae-1.r20.miamfl02.us.bb.gin.ntt.net (129.250.4.161)  179.983 ms xe-2-0-0.r20.miamfl02.us.bb.gin.ntt.net (129.250.2.104)  169.938 ms  172.029 ms
 9  as-2.r21.asbnva01.us.bb.gin.ntt.net (129.250.2.184)  207.894 ms  209.769 ms  213.766 ms
10  * * *
11  ge-6-7.r05.asbnva01.us.ce.gin.ntt.net (168.143.105.74)  221.656 ms  225.493 ms  227.507 ms
12  * * *
13  * * *
14  * * *
15  * * *
16  * * *
17  * * *
18  * * *
19  * * *
20  * * *
21  * * *
22  * * *
23  * * *
24  * * *
25  * * *
26  * * *
27  * * *
28  * * *
29  * * *
30  * * *

[Comment 9 Shyam Mani (RETIRED) 2009-10-08 03:53:55 UTC]

Juan,

Since when has this been happening? And is it still continuing? 

[Comment 10 Juan Francisco Giordana 2009-10-08 18:44:42 UTC]

Shyam,

I've found this last Friday, that would be 2009-10-02, and yes, this doesn't seem to be fixed yet.

[Comment 11 Juan Francisco Giordana 2009-10-17 09:15:32 UTC]

This is still not fixed

Regards.

[Comment 12 Robin Johnson 2010-12-02 07:33:40 UTC]

Please retest.
This however will shortly become irrelevant when we move away from UltraDNS.

[Comment 13 Juan Francisco Giordana 2010-12-02 09:54:35 UTC]

Created attachment 256135 [details]
traceroute to gentoo.org related domains

traceroute to gentoo.org related domains

[Comment 14 Juan Francisco Giordana 2010-12-02 09:55:10 UTC]

301 redirection works ok now from http://gentoo.org/.

http://204.74.99.100/ doesn't take me to http://www.gentoo.org/.
http://89.16.167.134/ doesn't show me http://www.gentoo.org/.

The traceroute commands for domains gentoo.org and pdns1.ultradns.net still don't work.

[Comment 15 Robin Johnson 2010-12-02 19:28:35 UTC]

Reopening as reminder to myself.

[Comment 16 Jeremy Olexa (darkside) (RETIRED) 2011-01-08 02:14:24 UTC]

(In reply to comment #12)
> Please retest.
> This however will shortly become irrelevant when we move away from UltraDNS.
> 

Now irrelevant. Closing bug.