The URL pretty much describes the problem. hp-toolbox won't see any of the printers installed (and won't be able to add printers) unless you use the command, LC_ALL=C hp-toolbox (the URL describes other remedies in more detail too). Reproducible: Always
Please post your `emerge --info' and describe the version of net-print/hplip you appear to be having trouble with.
# emerge --info Portage 2.1.4.4 (default/linux/x86/2008.0, gcc-4.1.2, glibc-2.6.1-r0, 2.6.25-gentoo-r7-1 i686) ================================================================= System uname: 2.6.25-gentoo-r7-1 i686 Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz Timestamp of tree: Tue, 19 Aug 2008 07:45:01 +0000 distcc 2.18.3 i686-pc-linux-gnu (protocols 1 and 2) (default port 3632) [disabled] ccache version 2.4 [enabled] app-shells/bash: 3.2_p33 dev-java/java-config: 1.3.7, 2.1.6 dev-lang/python: 2.4.4-r14, 2.5.2-r6 dev-python/pycrypto: 2.0.1-r6 dev-util/ccache: 2.4-r7 sys-apps/baselayout: 2.0.0 sys-apps/openrc: 0.2.5 sys-apps/sandbox: 1.2.18.1-r2 sys-devel/autoconf: 2.13, 2.61-r2 sys-devel/automake: 1.5, 1.6.3, 1.7.9-r1, 1.8.5-r3, 1.9.6-r2, 1.10.1 sys-devel/binutils: 2.18-r3 sys-devel/gcc-config: 1.4.0-r4 sys-devel/libtool: 1.5.26 virtual/os-headers: 2.6.23-r3 ACCEPT_KEYWORDS="x86" CBUILD="i686-pc-linux-gnu" CFLAGS="-march=prescott -O2 -pipe -fomit-frame-pointer" CHOST="i686-pc-linux-gnu" CONFIG_PROTECT="/etc /usr/kde/3.5/env /usr/kde/3.5/share/config /usr/kde/3.5/shutdown /usr/share/config" CONFIG_PROTECT_MASK="/etc/ca-certificates.conf /etc/env.d /etc/env.d/java/ /etc/fonts/fonts.conf /etc/gconf /etc/gentoo-release /etc/php/apache2-php5/ext-active/ /etc/php/cgi-php5/ext-active/ /etc/php/cli-php5/ext-active/ /etc/revdep-rebuild /etc/terminfo /etc/texmf/web2c /etc/udev/rules.d" CXXFLAGS="-march=prescott -O2 -pipe -fomit-frame-pointer" DISTDIR="/usr/portage/distfiles" FEATURES="ccache distlocks fixpackages metadata-transfer parallel-fetch sandbox sfperms strict unmerge-orphans userfetch" GENTOO_MIRRORS="http://gentoo.virginmedia.com/" LANG="en_GB" LC_ALL="en_GB" LDFLAGS="-Wl,-O1" LINGUAS="en_GB" MAKEOPTS="-j3" PKGDIR="/usr/portage/packages" PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress --force --whole-file --delete --stats --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages" PORTAGE_TMPDIR="/var/tmp" PORTDIR="/usr/portage" PORTDIR_OVERLAY="/usr/portage/local/layman/sunrise /usr/portage/local/layman/desktop-effects /usr/portage/local/layman/xfce /usr/local/portage" SYNC="rsync://rsync.europe.gentoo.org/gentoo-portage" USE="7z 7zip X a52 aac ace acl acpi aiglx alsa amazon apache2 asf avi berkdb binary-drivers bitmap-fonts branding bzip2 cairo cddb cdinstall cdparanoia cdr cli cracklib crypt cups daap dbus dlloader dri dts dvd dvdnav dvdr dvdread dvi effects encode enscript exif exo fam fastbuild ffmpeg fftw firefox flash foomaticdb fortran ftp gd gdbm gif gimpprint glitz gs gstreamer gtk gtk2 hal icc iconv ifc imap java javascript jpeg libg++ logrotate mad midi ming mmx mmxext mng mozbranding mp3 mp4 mpeg mplayer mudflap ncurses nls nosrc nptl nptlonly nsplugin ogg openal openexr opengl openmp pam pango pcre pdf pdflib perl php png ppds pppd ps python qt3 qt4 quicktime rar readline real reflection reiserfs rpm samba scanner sdl session smp spell spl sse sse2 ssl ssse3 subversion svg swat sysfs tcpd tetex theora thumbnail thunar-vfs tiff toolkit-scroll-bars truetype truetype-fonts type1-fonts udev unicode vorbis widescreen win32codecs wma wmf x86 xcomposite xfce xft xine xml xorg xprint xscreensaver xulrunner xv xvid zip zlib" ALSA_CARDS="emu10k1" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mmap_emul mulaw multi null plug rate route share shm softvol" APACHE2_MODULES="access auth auth_dbm auth_anon auth_digest alias file-cache echo charset-lite cache disk-cache mem-cache ext-filter case_filter case-filter-in deflate mime-magic cern-meta expires headers usertrack unique-id proxy proxy-connect proxy-ftp proxy-http info include cgi cgid dav dav-fs vhost-alias speling rewrite log_config logio env setenvif mime status autoindex asis negotiation dir imap actions userdir so filter unique_id" ELIBC="glibc" INPUT_DEVICES="kdb keyboard mouse" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" LINGUAS="en_GB" USERLAND="GNU" VIDEO_CARDS="nvidia" Unset: CPPFLAGS, CTARGET, EMERGE_DEFAULT_OPTS, INSTALL_MASK, PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS
I am using, hplip-2.8.7 net-print/cups-1.3.7-r1 from portage. It also happened with the previous version of hplip that I had installed. It seems to be due to recent version of cups filtering out non-utf printer names.
Looks similar to bug #231111.
(In reply to comment #4) > Looks similar to bug #231111. > Well my /etc/locale.gen is, en_GB ISO-8859-1 en_GB.UTF-8 UTF-8
Does adding a printer via the CUPS webinterface work? If not please have a look at your /var/log/cups/error_log (you may need to raise the debug level in your cupsd.conf) If you get something similiar to bug #231111, run the command "locale" and post the output. Your locale is normally set via /etc/env.d/02locale. For example by inserting: LANG="de_DE.utf8" LC_ALL="de_DE.utf8" and running env-update.
(In reply to comment #6) > Does adding a printer via the CUPS webinterface work? > If not please have a look at your /var/log/cups/error_log (you may need to > raise the debug level in your cupsd.conf) > If you get something similiar to bug #231111, run the command "locale" and post > the output. > Your locale is normally set via /etc/env.d/02locale. For example by inserting: > LANG="de_DE.utf8" > LC_ALL="de_DE.utf8" > and running env-update. > This is the error, E [20/Aug/2008:11:37:41 +0100] Unsupported character set "iso-8859-1"! The launchpad bug, https://bugs.launchpad.net/hplip/+bug/162196 describes it in a bit more detail. $ locale LANG=en_GB LC_CTYPE="en_GB" LC_NUMERIC="en_GB" LC_TIME="en_GB" LC_COLLATE="en_GB" LC_MONETARY="en_GB" LC_MESSAGES="en_GB" LC_PAPER="en_GB" LC_NAME="en_GB" LC_ADDRESS="en_GB" LC_TELEPHONE="en_GB" LC_MEASUREMENT="en_GB" LC_IDENTIFICATION="en_GB" LC_ALL=en_GB
Yep you're not using UTF-8, but you have to setup your system to use UTF-8 for recent CUPS versions in order to work correctly, please follow the Gentoo UTF-8 guide over at: http://www.gentoo.org/doc/en/utf-8.xml *** This bug has been marked as a duplicate of bug 231111 ***
