Change the sandbox policy of webapp-config for hooks: - Allow usage of useradd, userdel, groupadd, groupdel - If possible, disallow any other access to /etc/passwd, /etc/group than by the tools above User/Group creation/deletion is needed by applications like OTRS which require to have a system user for running cronjobs etc.
This is none of webapp-config business. *** This bug has been marked as a duplicate of bug 53269 ***
Why shouldn't this be webapp-config's business? Who's doing the 'dirty work' else when installing a webapp instance? Regards, Elias P.