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Bug 457574

Summary: net-print/cups-1.6.1 - Brother USB Laser Printer no longer prints anything
Product: Gentoo Linux Reporter: Joerg Schaible <joerg.schaible>
Component: [OLD] PrintingAssignee: Printing Team <printing>
Severity: normal    
Priority: Normal    
Version: unspecified   
Hardware: All   
OS: Linux   
Package list:
Runtime testing required: ---
Bug Depends on:    
Bug Blocks: 463014    

Description Joerg Schaible 2013-02-14 18:45:48 UTC
CUPS manages a Brother DCP-9010CN (USB Color Laser Printer/Scanner/Copier) with the GPL driver for this printer in version 3.2. However, the printer no longer prints anything. When a print job is sent, the printer starts to warm up, suddenly displays "reset" in its small display, stops completely and CUPS handles the job as successfully completed.

Reproducible: Always

Steps to Reproduce:
1. Connect a Brother DCP-9010CN ;-)
2. Emerge CUPS 1.6.1
3. Print something (even CUPS test page)
Actual Results:  
Printer warms up, but nothing happens although CUPS states a successful job

Expected Results:  
A printed sheet of paper

Looking through the logs I can see after the log entries for CUPS following line: "kernel: usb 1-3: reset high-speed USB device number 4 using ehci_hcd".

This reset is a new behavior starting with CUPS 1.5.4 according to and is required for some printers. However, for a lot printers this reset causes trouble either by canceling the print job completely or in the middle of printing.

I've created locally an ebuild version 1.6.1-r1 that applies patch #3 of that upstream issue and now only USB printers by Samsung will be reseted. With the patch I get proper paper output again.
Comment 1 Andreas K. Hüttel archtester gentoo-dev 2013-06-26 22:39:59 UTC

*** This bug has been marked as a duplicate of bug 445278 ***