When I try to connect to google chat, empathy crashes as soon as it connects. When I run the empathy, i see the progress indicator empathy trying to connect and after it does I see the status chaned to "Available" for a brief moment and then empathy crashes. I get this running from the terminal: $ empathy (empathy:4857): folks-WARNING **: backend-store.vala:409: Error preparing Backend 'ofono': No oFono object manager running, so the oFono backend will be inactive. Either oFono isn’t installed or the service can’t be started. (empathy:4857): GLib-CRITICAL **: g_variant_ref: assertion 'value->ref_count > 0' failed (empathy:4857): GLib-CRITICAL **: g_variant_unref: assertion 'value->ref_count > 0' failed (empathy:4857): telepathy-CRITICAL **: _logger_logger_vanished: assertion 'conn != NULL' failed g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting. Terminated I also have problems with gnome-contacts crashing in a similar way, which can be related. This is what I get from the terminal running gnome-contacts: $ gnome-contacts (gnome-contacts:5240): folks-WARNING **: backend-store.vala:409: Error preparing Backend 'ofono': No oFono object manager running, so the oFono backend will be inactive. Either oFono isn’t installed or the service can’t be started. (gnome-contacts:5240): GLib-CRITICAL **: g_variant_ref: assertion 'value->ref_count > 0' failed (gnome-contacts:5240): GLib-CRITICAL **: g_variant_unref: assertion 'value->ref_count > 0' failed (gnome-contacts:5240): GLib-GIO-CRITICAL **: Error while sending AddMatch() message: The connection is closed (gnome-contacts:5240): GLib-GIO-CRITICAL **: Error while sending AddMatch() message: The connection is closed (gnome-contacts:5240): folks-WARNING **: Error preparing persona store 'eds:1375609421.1437.5@mordor': Couldn't open address book ‘1375609421.1437.5@mordor’: Unable to connect to 'Contacts': The connection is closed (gnome-contacts:5240): folks-WARNING **: Error preparing persona store 'bluez:F8:DB:7F:6C:AB:AD': An OBEX address book transfer from device ‘GIMBLEY’ could not be started: The connection is closed (gnome-contacts:5240): telepathy-CRITICAL **: _logger_logger_vanished: assertion 'conn != NULL' failed g_dbus_connection_real_closed: Remote peer vanished with error: Error sending message: Broken pipe (g-io-error-quark, 44). Exiting. Terminated A second try for both empathy and gnome-contacts give a segmentation fault: $ empathy (empathy:5426): folks-WARNING **: backend-store.vala:409: Error preparing Backend 'ofono': No oFono object manager running, so the oFono backend will be inactive. Either oFono isn’t installed or the service can’t be started. (empathy:5426): folks-WARNING **: Error preparing persona store 'bluez:F8:DB:7F:6C:AB:AD': An OBEX address book transfer from device ‘GIMBLEY’ could not be started: GDBus.Error:org.bluez.obex.Error.Failed: Unable to find service record Segmentation fault $ gnome-contacts (gnome-contacts:5387): folks-WARNING **: backend-store.vala:409: Error preparing Backend 'ofono': No oFono object manager running, so the oFono backend will be inactive. Either oFono isn’t installed or the service can’t be started. Segmentation fault Reproducible: Always
emerge --info Portage 2.2.8-r1 (default/linux/amd64/13.0/desktop/gnome, gcc-4.7.3, glibc-2.17, 3.12.13-gentoo-mordor.giritli.eu x86_64) ================================================================= System uname: Linux-3.12.13-gentoo-mordor.giritli.eu-x86_64-AMD_Phenom-tm-_II_X6_1090T_Processor-with-gentoo-2.2 KiB Mem: 8167260 total, 5301328 free KiB Swap: 9767484 total, 9767484 free Timestamp of tree: Wed, 19 Mar 2014 17:30:01 +0000 ld GNU ld (GNU Binutils) 2.23.2 distcc 3.1 x86_64-pc-linux-gnu [disabled] ccache version 3.1.9 [disabled] app-shells/bash: 4.2_p45 dev-java/java-config: 2.2.0 dev-lang/python: 2.7.5-r3, 3.3.3 dev-util/ccache: 3.1.9-r3 dev-util/cmake: 2.8.11.2 dev-util/pkgconfig: 0.28 sys-apps/baselayout: 2.2 sys-apps/openrc: 0.12.4 sys-apps/sandbox: 2.6-r1 sys-devel/autoconf: 2.13, 2.69 sys-devel/automake: 1.11.6, 1.13.4 sys-devel/binutils: 2.23.2 sys-devel/gcc: 4.6.3, 4.7.3-r1 sys-devel/gcc-config: 1.7.3 sys-devel/libtool: 2.4.2 sys-devel/make: 3.82-r4 sys-kernel/linux-headers: 3.9 (virtual/os-headers) sys-libs/glibc: 2.17 Repositories: gentoo Mehmet-s-Repo ACCEPT_KEYWORDS="amd64" ACCEPT_LICENSE="* -@EULA dlj-1.1 googleearth AdobeFlash-10 AdobeFlash-10.1 AdobeFlash-10.3 Oracle-BCLA-JavaSE google-talkplugin skype-4.0.0.7-copyright Google-TOS AdobeFlash-11.x MakeMKV-EULA" CBUILD="x86_64-pc-linux-gnu" CFLAGS="-O2 -pipe -march=amdfam10" CHOST="x86_64-pc-linux-gnu" CONFIG_PROTECT="/etc /usr/share/gnupg/qualified.txt" CONFIG_PROTECT_MASK="/etc/ca-certificates.conf /etc/dconf /etc/env.d /etc/fonts/fonts.conf /etc/gconf /etc/gentoo-release /etc/revdep-rebuild /etc/sandbox.d /etc/terminfo /etc/texmf/language.dat.d /etc/texmf/language.def.d /etc/texmf/updmap.d /etc/texmf/web2c" CXXFLAGS="-O2 -pipe -march=amdfam10" DISTDIR="/mnt/media/Documents/distfiles" FCFLAGS="-O2 -pipe" FEATURES="assume-digests binpkg-logs config-protect-if-modified distlocks ebuild-locks fixlafiles merge-sync news parallel-fetch preserve-libs protect-owned sandbox sfperms splitdebug strict unknown-features-warn unmerge-logs unmerge-orphans userfetch userpriv usersandbox usersync" FFLAGS="-O2 -pipe" GENTOO_MIRRORS="http://distfiles.gentoo.org" LANG="en_GB.UTF-8" LC_ALL="en_GB.UTF-8" LDFLAGS="-Wl,-O1 -Wl,--as-needed" MAKEOPTS="-j8" PKGDIR="/usr/portage/packages" PORTAGE_CONFIGROOT="/" PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --omit-dir-times --compress --force --whole-file --delete --stats --human-readable --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages" PORTAGE_TMPDIR="/var/tmp" PORTDIR="/usr/portage" PORTDIR_OVERLAY="/usr/local/portage" USE="3dnow 3dnowext 64bit X a52 aac acl acpi alsa amd64 apng applet aspell bash-completion beagle berkdb bluetooth bluray branding brasero bzip2 cairo ccache cdda cddb cdr cdrom cdrtools cli colord cpufreq cracklib crypt css cups cxx dbus dconf deskbar device-mapper dga disk-partition dri dtmf dts dvd dvdnav dvdr dvi dvipdfm eds emboss encode exif extra faac faad fam fbcon fbcondecor ffmpeg firefox flac g3dvl galago gcj gdbm gdu geoclue gif gnome gnome-keyring gnome-online-accounts gnutls gpm gps graphics grilo gstreamer gtk gtk3 h323 hddtemp html iconv imap inotify introspection jabber java java6 javascript jingle jpeg jpeg2k kms kpathsea laptop lcms libmpeg2 libnotify libsamplerate libsecret mad mmx mmxext mng modules mp3 mp4 mpeg multilib musicbrainz nautilus ncurses networkmanager nls nptl nsplugin offensive ogg opengl openmp pam pango pcre pdf png policykit ppds pstricks pulseaudio python qt3support qt4 readline rtmp samba science sdl sendto session smp sms socialweb speex spell sqlite sse sse2 sse4a ssl startup-notification svg systemd tcpd theora threads tiff totem tracker transcode truetype udev udisks unicode upnp upnp-av upower usb v4l v4l2 vdpau vim-syntax vorbis wav wavpack wmf wps wxwidgets x264 xcb xml xv xvid zeitgeist zemberek zeroconf zip zlib" ABI_X86="64" ALSA_CARDS="ali5451 als4000 atiixp atiixp-modem bt87x ca0106 cmipci emu10k1x ens1370 ens1371 es1938 es1968 fm801 hda-intel intel8x0 intel8x0m maestro3 trident usb-audio via82xx via82xx-modem ymfpci" APACHE2_MODULES="authn_core authz_core socache_shmcb unixd actions alias auth_basic authn_alias authn_anon authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache cgi cgid dav dav_fs dav_lock deflate dir disk_cache env expires ext_filter file_cache filter headers include info log_config logio mem_cache mime mime_magic negotiation rewrite setenvif speling status unique_id userdir usertrack vhost_alias" CALLIGRA_FEATURES="kexi words flow plan sheets stage tables krita karbon braindump author" CAMERAS="ptp2" COLLECTD_PLUGINS="df interface irq load memory rrdtool swap syslog" ELIBC="glibc" GPSD_PROTOCOLS="ashtech aivdm earthmate evermore fv18 garmin garmintxt gpsclock itrax mtk3301 nmea ntrip navcom oceanserver oldstyle oncore rtcm104v2 rtcm104v3 sirf superstar2 timing tsip tripmate tnt ublox ubx" INPUT_DEVICES="evdev" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" LIBREOFFICE_EXTENSIONS="presenter-console presenter-minimizer" LINGUAS="tr en en_GB en_US" OFFICE_IMPLEMENTATION="libreoffice" PHP_TARGETS="php5-5" PYTHON_SINGLE_TARGET="python2_7" PYTHON_TARGETS="python2_7 python3_3" RUBY_TARGETS="ruby19 ruby20" USERLAND="GNU" VIDEO_CARDS="nvidia" XTABLES_ADDONS="quota2 psd pknock lscan length2 ipv4options ipset ipp2p iface geoip fuzzy condition tee tarpit sysrq steal rawnat logmark ipmark dhcpmac delude chaos account" Unset: CPPFLAGS, CTARGET, EMERGE_DEFAULT_OPTS, INSTALL_MASK, PORTAGE_BUNZIP2_COMMAND, PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS, SYNC, USE_PYTHON
Please post your `emerge -vpq net-im/empathy' output in a comment.
emerge -vpq net-im/empathy [ebuild R ] net-im/empathy-3.10.3 USE="geoloc gnome gnome-online-accounts map spell v4l -debug {-test}"
Please also post "emerge -Opv ofono folks"
emerge -Opv ofono folks These are the packages that would be merged, in order: [ebuild N ] net-misc/ofono-1.14 USE="atmodem bluetooth cdmamodem datafiles isimodem phonesim provision qmimodem threads udev -doc -dundee -examples -tools" 926 kB [ebuild R ] dev-libs/folks-0.9.6:0/25 USE="bluetooth eds socialweb telepathy tracker zeitgeist -debug {-test} -utils" 0 kB
Does it still fail when ofono is installed?
And now I have the same error with zeitgeist-daemon crashing: $ zeitgeist-daemon --log-level=INFO (zeitgeist-datahub:13122): GLib-GObject-WARNING **: invalid (NULL) pointer instance (zeitgeist-datahub:13122): GLib-GObject-CRITICAL **: g_signal_connect_data: assertion 'G_TYPE_CHECK_INSTANCE (instance)' failed ** (zeitgeist-datahub:13122): CRITICAL **: zeitgeist_event_get_actor: assertion 'self != NULL' failed ** (zeitgeist-datahub:13122): CRITICAL **: zeitgeist_event_get_actor: assertion 'self != NULL' failed (zeitgeist-daemon:13116): GLib-CRITICAL **: g_variant_ref: assertion 'value->ref_count > 0' failed (zeitgeist-daemon:13116): GLib-CRITICAL **: g_variant_unref: assertion 'value->ref_count > 0' failed g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting. [07:56:00.791378 WARNING] zeitgeist-daemon.vala:449: The connection is closed
(In reply to Pacho Ramos from comment #6) > Does it still fail when ofono is installed? Yes, it does.
Looks like something is broken in your dbus setup :/
(In reply to Pacho Ramos from comment #9) > Looks like something is broken in your dbus setup :/ Okay. What can I do about this? I tried reinstalling dbus but it didn't help. My system is up2date and using stable packages. I have unmasked some packages but nothing that would matter with dbus.
(In reply to Pacho Ramos from comment #9) > Looks like something is broken in your dbus setup :/ Hey Pacho, any tips for me on this bug? How can I debug this problem with dbus? Currently I can not use empathy and some other important apps because of this
Did you try on a newly created user account with a fresh home directory? How are you login in your desktop? Are you using gdm+gnome?
(In reply to Pacho Ramos from comment #12) > Did you try on a newly created user account with a fresh home directory? How > are you login in your desktop? Are you using gdm+gnome? Yes, I'm using a newly created user account (fresh home dir as well). Same problem. Yes, I use gdm+gnome. It is a standard gnome installation.
What is your dbus version? (emerge -Opv dbus). We would also like to see "dmesg" output and maybe looking to "journalctl -e" output could help
emerge -Opv dbus These are the packages that would be merged, in order: [ebuild R ] sys-apps/dbus-1.6.18-r1 USE="X systemd -debug -doc (-selinux) -static-libs {-test}" ABI_X86="(64) (-32) (-x32)" 0 kB Total: 1 package (1 reinstall), Size of downloads: 0 kB
Created attachment 373902 [details] journalctl -e I rebooted and then logged in to gnome. I run empathy and generated the crash. After that I get the journalctl output as attached.
Please create a "test" account with a new home, I see in journalctl output multiple lines that indicate that that home directory is not "fresh" at all
(In reply to Pacho Ramos from comment #17) > Please create a "test" account with a new home, I see in journalctl output > multiple lines that indicate that that home directory is not "fresh" at all Oh yea, after reboot I automatically logged into my old account...old habbits...
Created attachment 373920 [details] journalctl -e with new user account
I created the new user "test", rebooted and logged into new account. Added an online account for google using gnome-online-accounts to test empathy. Run empathy, got the crash and then I took the log I added here.
Please provide also "dmesg" output and "systemctl status dbus" Thanks
Also "journalctl -b" could be useful
Created attachment 373922 [details] dmesg
systemctl status dbus dbus.service - D-Bus System Message Bus Loaded: loaded (/usr/lib64/systemd/system/dbus.service; static) Active: active (running) since Sun 2014-03-30 20:47:09 EEST; 1h 28min ago Main PID: 336 (dbus-daemon) CGroup: /system.slice/dbus.service └─336 /usr/bin/dbus-daemon --system --address=systemd: --nofork --nopidfile --systemd-activation Mar 30 22:11:29 mordor dbus[336]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service failed to load: N...e or directory. Mar 30 22:11:29 mordor dbus-daemon[336]: dbus[336]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service ... or directory. Mar 30 22:13:29 mordor dbus-daemon[336]: dbus[336]: [system] Activating via systemd: service name='org.freedesktop.ModemManager1' unit='dbus-org.freedesktop.ModemManager1.service' Mar 30 22:13:29 mordor dbus[336]: [system] Activating via systemd: service name='org.freedesktop.ModemManager1' unit='dbus-org.freedesktop.ModemManager1.service' Mar 30 22:13:29 mordor dbus[336]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service failed to load: N...e or directory. Mar 30 22:13:29 mordor dbus-daemon[336]: dbus[336]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service ... or directory. Mar 30 22:15:29 mordor dbus-daemon[336]: dbus[336]: [system] Activating via systemd: service name='org.freedesktop.ModemManager1' unit='dbus-org.freedesktop.ModemManager1.service' Mar 30 22:15:29 mordor dbus[336]: [system] Activating via systemd: service name='org.freedesktop.ModemManager1' unit='dbus-org.freedesktop.ModemManager1.service' Mar 30 22:15:29 mordor dbus[336]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service failed to load: N...e or directory. Mar 30 22:15:29 mordor dbus-daemon[336]: dbus[336]: [system] Activation via systemd failed for unit 'dbus-org.freedesktop.ModemManager1.service': Unit dbus-org.freedesktop.ModemManager1.service ... or directory. Hint: Some lines were ellipsized, use -l to show in full.
Created attachment 373924 [details] journalctl -b
I see errors related with udisks, do you have it properly installed?
(In reply to Pacho Ramos from comment #26) > I see errors related with udisks, do you have it properly installed? Define properly :-) emerge -pv udisks These are the packages that would be merged, in order: Calculating dependencies... done! [ebuild R ] sys-fs/udisks-2.1.3:2 USE="gptfdisk introspection systemd -cryptsetup -debug (-selinux)" 0 kB Total: 1 package (1 reinstall), Size of downloads: 0 kB and gnome-disks work properly (I think this is the GUI for udisks?)
Please post "equery b udisks.service" because I don't have that service that looks to be failing in your system
(In reply to Pacho Ramos from comment #28) > Please post "equery b udisks.service" because I don't have that service that > looks to be failing in your system equery b udisks.service * Searching for udisks.service ... sys-fs/udisks-1.0.5 (/usr/lib/systemd/system/udisks.service)
At last some movement in this bug report: I discovered that changing USE flag -zeitgeist cures the issue completely. I discovered other people with the same problem. Can someone test if this is reproducible? Running zg from the terminal, I get these messages over time: $ zeitgeist-daemon -r --log-level=INFO (zeitgeist-datahub:10979): GLib-GObject-WARNING **: invalid (NULL) pointer instance (zeitgeist-datahub:10979): GLib-GObject-CRITICAL **: g_signal_connect_data: assertion 'G_TYPE_CHECK_INSTANCE (instance)' failed ** (zeitgeist-datahub:10979): CRITICAL **: zeitgeist_event_get_actor: assertion 'self != NULL' failed ** (zeitgeist-datahub:10979): CRITICAL **: zeitgeist_event_get_actor: assertion 'self != NULL' failed (zeitgeist-datahub:10979): GLib-CRITICAL **: g_variant_ref: assertion 'value->ref_count > 0' failed (zeitgeist-datahub:10979): GLib-CRITICAL **: g_variant_unref: assertion 'value->ref_count > 0' failed ** (zeitgeist-datahub:10979): WARNING **: zeitgeist-datahub.vala:209: Error during inserting events: The connection is closed ** (zeitgeist-datahub:10979): WARNING **: zeitgeist-datahub.vala:226: Unable to get name "org.gnome.zeitgeist.datahub" on the bus! g_dbus_connection_real_closed: Remote peer vanished with error: Underlying GIOStream returned 0 bytes on an async read (g-io-error-quark, 0). Exiting.
By the way: emerge -pv zeitgeist These are the packages that would be merged, in order: Calculating dependencies... done! [ebuild R ] gnome-extra/zeitgeist-0.9.14 USE="datahub extensions introspection nls plugins -downloads-monitor -fts -icu -sql-debug -telepathy" PYTHON_TARGETS="python2_7 -python2_6" 0 kB Total: 1 package (1 reinstall), Size of downloads: 0 kB * IMPORTANT: 16 news items need reading for repository 'gentoo'. * Use eselect news to read news items.
Continued here: https://bugzilla.gnome.org/show_bug.cgi?id=726248
