Title: AgentTicketZoom is vulnerable to XSS attacks from HTML e-mails Severity: Less critical Product: OTRS 2.4.x Fixed in: OTRS 2.4.9 _________________________________ AgentTicketZoom is vulnerable to XSS attacks from HTML e-mails Whenever a customer sends an HTML e-mail and RichText is enabled in OTRS, javascript contained in the email can do everything in the OTRS agent interface that the agent himself could do. Most relevant is that this type of exploit can be used in such a way that the agent won't even detect he is being exploited. Affected by this vulnerability are all releases of OTRS 2.4.x up to and including 2.4.8. This vulnerability is fixed in OTRS 2.4.9. __________________________________________
More Cross Site Scripting vulnerabilities have been disclosed in: http://otrs.org/advisory/OSA-2011-01-en/ A more up-to-date fixed-in list is: Fixed in: OTRS 2.4.10, 3.0.7
CVE-2010-4071 (http://nvd.nist.gov/nvd.cfm?cvename=CVE-2010-4071): Cross-site scripting (XSS) vulnerability in AgentTicketZoom in OTRS 2.4.x before 2.4.9, when RichText is enabled, allows remote attackers to inject arbitrary web script or HTML via JavaScript in an HTML e-mail.
Fixed software added and vulnerable versions removed by Patrick Lauer via bug 379855. Closing noglsa for ~arch package.