Bug 461228

Summary:	app-office/libreoffice-4.0.1.2 - crashes when scanning from USB-Scan-Device
Product:	Gentoo Linux	Reporter:	support
Component:	Current packages	Assignee:	Gentoo Office Team <office>
Status:	RESOLVED CANTFIX
Severity:	normal
Priority:	Normal
Version:	unspecified
Hardware:	AMD64
OS:	Linux
Whiteboard:
Package list:		Runtime testing required:	---
Attachments:	output from "soffice --backtrace"

Description support 2013-03-10 11:11:04 UTC

every attempt to use the USB-Scanner segfaults LO, other scanning frontends (xsane, scangui) works correct

Reproducible: Always

Steps to Reproduce:
1.start soffice
2.select INSERT Picture Scan Select Source

Actual Results:  
soffice.bin[12319]: segfault at 21 ip 00007f485560173f sp 00007fff06eaaa60 error 4 in libsane-pixma.so.1.0.23[7f48555f2000+22000]


Expected Results:  
present a Scanner Device for selection

Comment 1 Tomáš Chvátal (RETIRED) gentoo-dev

2013-06-20 12:01:14 UTC

I frankly can't reproduce much,

If you could attach gdb and try to crash it with debug-symbols enabled it might be possible to trace the issue
But with current data there is no way how to fix this.

Comment 2 support 2013-06-23 08:28:14 UTC

Created attachment 351714 [details]
output from "soffice --backtrace"

Comment 3 Tomáš Chvátal (RETIRED) gentoo-dev

2013-06-23 08:33:34 UTC

You have to compile the office with  CFLAGS="-ggdb" and FEATURES=splitdebug.

Otherwise the trace is not usefull at all. http://www.gentoo.org/proj/en/qa/backtraces.xml

Comment 4 Tomáš Chvátal (RETIRED) gentoo-dev

2013-09-15 10:41:23 UTC

I can't reproduce this in my setup as I don't have scanner.
Please try to create the debug build or use binary version with debug useflag enabled to reproduce. And then report this issue upstream on bugs.freedesktop.org as this does not seem too gentoo-related.

Comment 5 support 2013-10-18 11:01:09 UTC

after i installed sane-backends-1.0.24 yesterday, now i can use the sane-backend in Libre-Office.