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Bug 115333

Summary: "ALL" must be uppercase to enable "all bugs" search
Product: Gentoo Infrastructure Reporter: Denilson Sá Maia <denilsonsa>
Component: BugzillaAssignee: Jeffrey Forman (RETIRED) <jforman>
Status: VERIFIED WORKSFORME    
Severity: normal    
Priority: High    
Version: unspecified   
Hardware: All   
OS: Linux   
Whiteboard:
Package list:
Runtime testing required: ---

Description Denilson Sá Maia 2005-12-12 11:26:44 UTC
At homepage, there is this note:
"Note: When searching for duplicate bugs, prefix search with 'ALL'"
But the note does not make clear that "ALL" must be written uppercase.

Reproducible: Always
Steps to Reproduce:
1. Type something, like "all kqemu"
2. Zarro Boogs found.
3. Now type "ALL kqemu"
4. Lots os bugs are listed.
Comment 1 Jakub Moc (RETIRED) gentoo-dev 2005-12-12 11:29:43 UTC
You are joking, right? How "MORE OBVIOUS" should we make it?
Comment 2 Denilson Sá Maia 2005-12-12 11:42:53 UTC
No, I'm not joking. Bug report system is not a good place to jokes.

If you use bugzilla for months or years, you of course know ALL must be 
uppercase. But for the casual bug reporter, or anyone who never used bugzilla 
before, it is not obvious. (I just submitted a duplicated bug some minutes ago 
just because I used "all", instead of "ALL")

How to make it more obvious? Easy:

Note: When searching for duplicate bugs, prefix search with 'ALL' (in uppercase)
Comment 3 Jakub Moc (RETIRED) gentoo-dev 2005-12-12 12:07:06 UTC
(In reply to comment #2)
> No, I'm not joking. 

That's really sad then, I was hoping for the better of the two alternatives... ;p

> (I just submitted a duplicated bug some minutes ago 
> just because I used "all", instead of "ALL")

Yes, the uppercase and quotation marks are there just for fun, because WE LIKE
CAPS AND 'QUOTES'...
Comment 4 Denilson Sá Maia 2005-12-12 12:39:57 UTC
Again, it is not stated anywhere (or anywhere near the search box) that search 
is case INsensitive. I still think a little notice telling the user explicitly 
to use uppercase would be useful, and maybe can result in less duplicate bugs.

After all, I see no reason to not add that explicit notice about uppercase.

[joking]YOU LIKE UPPERCASE, but the user likes lowercase.[/joking]
Comment 5 Jakub Moc (RETIRED) gentoo-dev 2005-12-12 13:09:32 UTC
(In reply to comment #4)
> Again, it is not stated anywhere (or anywhere near the search box) that search 
> is case INsensitive.

http://bugs.gentoo.org/quicksearch.html

<snip>
This is case-insensitive search.
    *  table ,  Table  and  TABLE  are all the same.
</snip>

Guess where did I find this - YEEEES, great surprise! It's the 'Help' link just
next to the search box. 

I guess this has been enough, please read basic help before filing bugs.

CLOSED.
Comment 6 Denilson Sá Maia 2005-12-12 15:54:18 UTC
Ok, then, sorry for bothering you.