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Bug 917316 - Using emoji in a forum post causes 'Error in posting'
Summary: Using emoji in a forum post causes 'Error in posting'
Status: CONFIRMED
Alias: None
Product: Websites
Classification: Unclassified
Component: Forums (show other bugs)
Hardware: All Linux
: Normal normal
Assignee: Gentoo Infrastructure
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-11-14 00:20 UTC by Alexis
Modified: 2023-11-15 10:12 UTC (History)
1 user (show)

See Also:
Package list:
Runtime testing required: ---


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Description Alexis 2023-11-14 00:20:56 UTC
i've been trying to reply to this post on the forums since yesterday:

https://forums.gentoo.org/viewtopic-p-8807185.html#8807185

but i keep getting "General Error: Error in posting" messages. When i first tried replying, there were no other replies, so i thought it might be a general forums issue. This morning, seeing that several other people have replied, i again tried commenting - only to get the same error.
Comment 1 Sam James archtester Gentoo Infrastructure gentoo-dev Security 2023-11-14 00:22:52 UTC
Not that this is good, but a workaround is often either shortening the title in the reply or removing any special characters.
Comment 2 Alexis 2023-11-14 00:46:46 UTC
Hmm, do you mean the text in the "Subject" field? If so, there isn't any content in that field; here's a screencap: https://imgur.com/a/oXRoV1R

Otherwise, sorry for being dense, but can you direct me to the bit you mean?
Comment 3 Roy Bamford gentoo-dev 2023-11-14 09:48:35 UTC
Please email forum-mods@gentoo.org with your forum username and/or email address. That goes to all the admins and we can look into it our end.

If it's (another) forums bug, its another reason to do the phpBB3 upgrade.
Comment 4 Chiitoo gentoo-dev 2023-11-14 16:37:48 UTC
(In reply to Alexis from comment #2)
> Hmm, do you mean the text in the "Subject" field? If so, there isn't any
> content in that field; here's a screencap: https://imgur.com/a/oXRoV1R
> 
> Otherwise, sorry for being dense, but can you direct me to the bit you mean?

Yeah, there is an issue with post titles that get overly long (longer than they seem in the UI due to how special characters are handled), and if quoting a post with such a title, it gets even longer due to the 'Re:' added to it.

However that indeed does not seem to be the case here.

Have you tried removing thing from your post to test?

That smiley in particular seems suspicious to me...

If it's not that (and perhaps even if it is), could you include the content here as an attachment?

Thank you!
Comment 5 Alexis 2023-11-14 23:01:44 UTC
(In reply to Chiitoo from comment #4)

> That smiley in particular seems suspicious to me...

It seems that was indeed the issue! When i initially tried posting this:

    https://forums.gentoo.org/viewtopic-p-8807391.html#8807391

with the emoji included, it failed; once i removed it, posting succeeded.
Comment 6 Chiitoo gentoo-dev 2023-11-15 10:10:54 UTC
Thank you.

I've confirmed that at least the bunch of emoji I just tried cause the error as well.