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Bug 906058 - Don't allow RESOLUTION as WONTFIX/INVALID without a comment
Summary: Don't allow RESOLUTION as WONTFIX/INVALID without a comment
Status: CONFIRMED
Alias: None
Product: Gentoo Infrastructure
Classification: Unclassified
Component: Bugzilla (show other bugs)
Hardware: All Linux
: Normal enhancement (vote)
Assignee: Bugzilla Admins
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2023-05-10 08:41 UTC by Agostino Sarubbo
Modified: 2023-05-10 20:03 UTC (History)
3 users (show)

See Also:
Package list:
Runtime testing required: ---


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Description Agostino Sarubbo gentoo-dev 2023-05-10 08:41:30 UTC
This is not the first time I'm seeing bugs resolved as WONTFIX/INVALID without a discussion and without proper comment that explains why, so I'm asking if is possible deny resolutions like WONTFIX/INVALID without a comment.

Thanks
Comment 1 Michał Górny archtester Gentoo Infrastructure gentoo-dev Security 2023-05-10 16:01:35 UTC
Sometimes you end up writing a comment but forgetting to change the status.  Requiring people to write a dummy comment just to close the bug would be bad.

Plus, some people will just close bugs with a dummy comment to workaround the change.

This is a social problem, it can't be solved with a technical solution.
Comment 2 Enne Eziarc 2023-05-10 17:19:06 UTC
(In reply to Michał Górny from comment #1)
> This is a social problem, it can't be solved with a technical solution.

Let's skip the obsequiousness. One user is spamming bugzilla for over a year now with robodialled "QA" reports, despite the fact that some of them have been invalidated for over half a year. The small print at the bottom of bug 857654, which is what this is really about, took all of 30 seconds to find. That fact wasn't stated up front _for some reason_.

There's numerous complaints on here (+1) and I've read somewhat less polite ones on -dev in the past month alone by people whose inboxes have been blasted with this stuff, and judging by the number of bugs that are being ignored at this point, I wouldn't be surprised if the majority of devs just silently plonked this address. Meanwhile it makes it nigh impossible for the rest of us to use RSS feeds and it's slowly rendering search less usable because on some days 90% of the volume is a mail-merge bomb of 300-400 near identical bugs. And hardly any of this is actual *bugs*, it's just a nothingburger of nitpicking over linter warnings (that in some cases don't even exist any more).

Is it fair to demand performative human effort to triage and close each bug where clearly none was put into creating or proofreading or sanity-checking it?

INVALID is a technical solution and an unambiguous signal, and it isn't working. This is a zombie process. The social solution at this point is escalation to devrel.
Comment 3 Agostino Sarubbo gentoo-dev 2023-05-10 20:03:58 UTC
(In reply to Enne Eziarc from comment #2)
> (In reply to Michał Górny from comment #1)
> > This is a social problem, it can't be solved with a technical solution.
> 
> Let's skip the obsequiousness. One user is spamming bugzilla for over a year
> now with robodialled "QA" reports, despite the fact that some of them have
> been invalidated for over half a year. The small print at the bottom of bug
> 857654, which is what this is really about, took all of 30 seconds to find.
> That fact wasn't stated up front _for some reason_.
> 
> There's numerous complaints on here (+1) and I've read somewhat less polite
> ones on -dev in the past month alone by people whose inboxes have been
> blasted with this stuff, and judging by the number of bugs that are being
> ignored at this point, I wouldn't be surprised if the majority of devs just
> silently plonked this address. Meanwhile it makes it nigh impossible for the
> rest of us to use RSS feeds and it's slowly rendering search less usable
> because on some days 90% of the volume is a mail-merge bomb of 300-400 near
> identical bugs. And hardly any of this is actual *bugs*, it's just a
> nothingburger of nitpicking over linter warnings (that in some cases don't
> even exist any more).
> 
> Is it fair to demand performative human effort to triage and close each bug
> where clearly none was put into creating or proofreading or sanity-checking
> it?
> 
> INVALID is a technical solution and an unambiguous signal, and it isn't
> working. This is a zombie process. The social solution at this point is
> escalation to devrel.


you have a completely distorted view of reality.

The bugs you are mentioning, exists because people commit things without checking QA notices.
From what you are saying, it looks like I'm inventing bugs for fun, while I'm just copy pasting the QA notices emitted by portage.
Also, when you see bugs filed, they are mostly requested by other devs and in particular qa people (sam,mgorny)

Anyway, tinderbox found ~15000 bugs in 3 years, I'll give you the pleasure to make stats about how much bugs 'have been invalidated'