For who does use incognito or cache killer at the beginning of usage of bugzilla I always hit error 503. To reproduce: 1) cleanup browser data 2) go to bugs.gentoo.org 3) open a saved-search on the bugzilla home ( Bugs reported in the last 24 hours ) 4) visit a bug that contains an attachment 5) see the attachment 6) error 503 I can attach a video if needed. Note: I reported this issue weeks ago on IRC without success.
Hey Ago, Can you provide the date / time of the query so I can correlate with logfiles? -A
Hi, requests have been terminated at 1643098251 from IP 37.159.67.XXX Thanks
can you please use chrome devtools and provide a HAR recording showing the 503?
I've run into this too. It seems to mostly happen when I attempt to open attachments. e.g. https://833879.bugs.gentoo.org/attachment.cgi?id=765613 on Wed, 06 Apr 2022 19:45:04 GMT (from the server's Date header). Using Firefox's "copy as cURL" function, I get this but I can't reproduce the problem by running it. curl 'https://833879.bugs.gentoo.org/attachment.cgi?id=765613' -H 'User-Agent: Mozilla/5.0 (X11; Linux x86_64; rv:98.0) Gecko/20100101 Firefox/98.0' -H 'Accept: text/html,application/xhtml+xml,application/xml;q=0.9,image/avif,image/webp,*/*;q=0.8' -H 'Accept-Language: en,fr;q=0.8,fr-FR;q=0.5,en-US;q=0.3' -H 'Accept-Encoding: gzip, deflate, br' -H 'Referer: https://bugs.gentoo.org/' -H 'Connection: keep-alive' -H 'Upgrade-Insecure-Requests: 1' -H 'Sec-Fetch-Dest: document' -H 'Sec-Fetch-Mode: navigate' -H 'Sec-Fetch-Site: same-site' -H 'Sec-Fetch-User: ?1'
Created attachment 787637 [details] har recording (In reply to Robin Johnson from comment #3) > can you please use chrome devtools and provide a HAR recording showing the > 503? Attached. If you need something else, feel free to ask
I also get this issue via nattka: Traceback (most recent call last): File "/usr/lib/python-exec/python3.8/nattka", line 8, in <module> sys.exit(setuptools_main()) File "/usr/lib/python3.8/site-packages/nattka/__main__.py", line 1063, in setuptools_main sys.exit(main(sys.argv[1:])) File "/usr/lib/python3.8/site-packages/nattka/__main__.py", line 1054, in main return getattr(cmd, args.command.replace('-', '_'))() File "/usr/lib/python3.8/site-packages/nattka/__main__.py", line 251, in apply bugnos, bugs = self.find_bugs(arch=arch) File "/usr/lib/python3.8/site-packages/nattka/__main__.py", line 137, in find_bugs bugs = bz.find_bugs(**kwargs) File "/usr/lib/python3.8/site-packages/nattka/bugzilla.py", line 250, in find_bugs resp = self._request('bug', params=search_params).json() File "/usr/lib/python3.8/site-packages/nattka/bugzilla.py", line 161, in _request raise BugzillaError( nattka.bugzilla.BugzillaError: Bugzilla request failed, URL: https://bugs.gentoo.org/rest/bug, put_data: None, response: b'<!DOCTYPE HTML PUBLIC "-//IETF//DTD HTML 2.0//EN">\n<html><head>\n<title>503 Service Unavailable</title>\n</head><body>\n<h1>Service Unavailable</h1>\n<p>The server is temporarily unable to service your\nrequest due to maintenance downtime or capacity\nproblems. Please try again later.</p>\n<hr>\n<address>Apache Server at bugs.gentoo.org Port 443</address>\n</body></html>\n'
