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Bug 740398 - net-im/zoom-5.2.454870.0831: no audio in local recordings
Summary: net-im/zoom-5.2.454870.0831: no audio in local recordings
Status: RESOLVED FIXED
Alias: None
Product: Gentoo Linux
Classification: Unclassified
Component: Current packages (show other bugs)
Hardware: All Linux
: Normal normal (vote)
Assignee: Ulrich Müller
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2020-09-04 15:11 UTC by Alex Efros
Modified: 2020-09-27 11:03 UTC (History)
3 users (show)

See Also:
Package list:
Runtime testing required: ---


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Description Alex Efros 2020-09-04 15:11:28 UTC
I'm using Zoom 5.2.454870.0831 on with ALSA (I've no PulseAudio). In several last Zoom versions local recording has no audio track (video is recorded) - previously it works okay. Here are logs from attempt to start the meeting (only participant is me), speak for a few seconds and stop the meeting (Russian "команда не найдена" is "command not found" - because of no pulseaudio):

--- zoom stdout/stderr:
sh: pactl: команда не найдена
zoom started.
Client: Breakpad is using Single Client Mode! client fd = -1
sh: pactl: команда не найдена
[CZPClientLogMgr::LogClientEnvironment] [MacAddr: 1C:6F:65:C5:D6:D7][client: Linux][OS: Gentoo/Linux][Hardware: CPU Core:4 Frenquency:3.4 G Memory size:24009MB CPU Brand:       Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz GPU Brand:][Req ID: ]
Linux Client Version is 5.2.454870.0831
QSG_RENDER_LOOP is 
XDG_CURRENT_DESKTOP = ;   GDMSESSION = 
Graphics Card Info:: 01:00.0 VGA compatible controller: NVIDIA Corporation GP106 [GeForce GTX 1060 3GB] (rev a1)
Zoom package arch is 64bit, runing OS arch is x86_64
sh: pactl: команда не найдена
qt.svg: :/images/wechat.svg:10:6: Could not resolve property: #pattern0
--- meeting starts here
CSBConfUI::OnConfStatusChanged  UI_CMD_SHARE_READY
--- meeting ends here
QCoreApplication::postEvent: Unexpected null receiver
QCoreApplication::postEvent: Unexpected null receiver
QCoreApplication::postEvent: Unexpected null receiver
QCoreApplication::postEvent: Unexpected null receiver
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
sh: pactl: команда не найдена
zoom started.
Client: Breakpad is using Single Client Mode! client fd = -1
sh: pactl: команда не найдена
Transcoding...
Xlib:  extension "NV-GLX" missing on display ":0.0".
sh: pactl: команда не найдена
--- zoom is closed here
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
qrc:/qml/PreMeeting.qml:82: TypeError: Cannot read property 'showSipTopBar' of null
qrc:/qml/PreMeeting.qml:79: TypeError: Cannot read property 'showSipTopBar' of null
qrc:/qml/PreMeeting.qml:33: TypeError: Cannot read property 'unReadSipCallCount' of null
qrc:/qml/PageHome.qml:34: TypeError: Cannot read property 'callingTimeTextVisible' of null
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
WorkerBase::loop() normal exit, fds[0].revents & POLLIN = true
Xlib:  extension "NV-GLX" missing on display ":0.0".
sh: pactl: команда не найдена
AppIconMgr::systemDesktopName log Desktop Name:  
--- end of zoom stdout/stderr

Also here is log file created by zoom at /opt/logs/xcode_error_20200904_34549_22440.log:
---cut---
task 1-5.0.24c292.0512: /mnt/Media/zoom/2020-09-04 17.51.20 Alex Efros– Совещание Zoom 97000293057/
09/04/2020 17:51:34:549 : [S503]:0,10682726,0
09/04/2020 17:51:34:554 : [M322]:30,1,0,0,9
09/04/2020 17:51:35:047 : [1S161]:0,10682726,0
---cut---

Files created by zoom:
---cut---
$ ls -l *
-rw-rw-rw- 1 powerman users    292 Sep  4 17:48  audio_only.m4a
-rw-rw-rw- 1 powerman users 536040 Sep  4 17:48  double_click_to_convert_01.zoom
-rw-rw-rw- 1 powerman users    730 Sep  4 17:48  double_click_to_convert_02.zoom
-rw-rw-rw- 1 powerman users 536040 Sep  4 17:48  double_click_to_convert_03.zoom
-rw-rw-rw- 1 powerman users    114 Sep  4 17:48  playback.m3u
-rw-rw-rw- 1 powerman users  21262 Sep  4 17:48  zoom_0.mp4
-rw-rw-rw- 1 powerman users    390 Sep  4 17:48  zoomver.tag

'Audio Record':
total 1
-rw-rw-rw- 1 powerman users 292 Sep  4 17:48 audio_only_16778242_Alex_Efros.m4a
---cut---

Also reported upstream as #7585611 (not sure is it available online).
Comment 1 Alex Efros 2020-09-04 15:11:57 UTC
Portage 3.0.4 (python 3.7.8-final-0, default/linux/amd64/17.1/hardened, gcc-9.3.0, glibc-2.31-r6, 5.4.60-gentoo x86_64)
=================================================================
System uname: Linux-5.4.60-gentoo-x86_64-Intel-R-_Core-TM-_i7-2600K_CPU_@_3.40GHz-with-gentoo-2.7
KiB Mem:    24585736 total,  15439676 free
KiB Swap:    8388604 total,   8388604 free
Timestamp of repository gentoo: Fri, 04 Sep 2020 09:00:01 +0000
Head commit of repository gentoo: 8af55093fbb01ec76f9f05fddcbefb3c6536905d
sh bash 5.0_p18
ld GNU ld (Gentoo 2.33.1 p2) 2.33.1
ccache version 3.7.11 [enabled]
app-shells/bash:          5.0_p18::gentoo
dev-java/java-config:     2.3.1::gentoo
dev-lang/perl:            5.30.3::gentoo
dev-lang/python:          2.7.18-r1::gentoo, 3.7.8-r2::gentoo, 3.8.5::gentoo
dev-util/ccache:          3.7.11::gentoo
dev-util/cmake:           3.16.5::gentoo
dev-util/pkgconfig:       0.29.2::gentoo
sys-apps/baselayout:      2.7::gentoo
sys-apps/sandbox:         2.18::gentoo
sys-devel/autoconf:       2.13-r1::gentoo, 2.69-r5::gentoo
sys-devel/automake:       1.13.4-r2::gentoo, 1.16.1-r1::gentoo
sys-devel/binutils:       2.33.1-r1::gentoo
sys-devel/gcc:            9.3.0-r1::gentoo
sys-devel/gcc-config:     2.3.1::gentoo
sys-devel/libtool:        2.4.6-r6::gentoo
sys-devel/make:           4.2.1-r4::gentoo
sys-kernel/linux-headers: 5.4-r1::gentoo (virtual/os-headers)
sys-libs/glibc:           2.31-r6::gentoo
Repositories:

gentoo
    location: /usr/portage
    sync-type: rsync
    sync-uri: rsync://rsync.gentoo.org/gentoo-portage
    priority: -1000
    sync-rsync-verify-metamanifest: yes
    sync-rsync-verify-max-age: 24
    sync-rsync-extra-opts: 
    sync-rsync-verify-jobs: 1

local
    location: /usr/local/portage
    masters: gentoo
    priority: 0

powerman
    location: /home/powerman/proj/gentoo/powerman-overlay
    masters: gentoo
    priority: 50

steam-overlay
    location: /var/lib/layman/steam-overlay
    sync-type: laymansync
    sync-uri: https://github.com/anyc/steam-overlay.git
    masters: gentoo
    priority: 50

ACCEPT_KEYWORDS="amd64"
ACCEPT_LICENSE="*"
CBUILD="x86_64-pc-linux-gnu"
CFLAGS="-march=native -O2 -pipe"
CHOST="x86_64-pc-linux-gnu"
CONFIG_PROTECT="/etc /service /usr/inferno/keydb /usr/inferno/lib /usr/inferno/services /usr/lib64/libreoffice/program/sofficerc /usr/share/config /usr/share/easy-rsa /usr/share/gnupg/qualified.txt /usr/share/i2p/scripts /var/log"
CONFIG_PROTECT_MASK="/etc/ca-certificates.conf /etc/dconf /etc/env.d /etc/fonts/fonts.conf /etc/gconf /etc/gentoo-release /etc/revdep-rebuild /etc/sandbox.d /etc/terminfo"
CXXFLAGS="-march=native -O2 -pipe"
DISTDIR="/usr/portage-distfiles"
EMERGE_DEFAULT_OPTS="--with-bdeps=y --autounmask --autounmask-write --alert=y"
ENV_UNSET="CARGO_HOME DBUS_SESSION_BUS_ADDRESS DISPLAY GOBIN GOPATH PERL5LIB PERL5OPT PERLPREFIX PERL_CORE PERL_MB_OPT PERL_MM_OPT XAUTHORITY XDG_CACHE_HOME XDG_CONFIG_HOME XDG_DATA_HOME XDG_RUNTIME_DIR"
FCFLAGS="-march=native -O2 -pipe"
FEATURES="assume-digests binpkg-docompress binpkg-dostrip binpkg-logs ccache clean-logs config-protect-if-modified distlocks ebuild-locks fixlafiles ipc-sandbox merge-sync multilib-strict network-sandbox news parallel-fetch pid-sandbox preserve-libs protect-owned qa-unresolved-soname-deps sandbox sfperms strict strict-keepdir unknown-features-warn unmerge-logs unmerge-orphans userfetch userpriv usersandbox usersync xattr"
FFLAGS="-march=native -O2 -pipe"
GENTOO_MIRRORS="http://mirrors.soeasyto.com/distfiles.gentoo.org/ http://gentoo.supp.name/ http://ftp.snt.utwente.nl/pub/os/linux/gentoo http://mirror.netcologne.de/gentoo/"
LANG="ru_RU.utf8"
LDFLAGS="-Wl,-O1 -Wl,--as-needed"
LINGUAS="en ru ru_RU"
MAKEOPTS="-j8"
PKGDIR="/usr/portage-packages"
PORTAGE_CONFIGROOT="/"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --omit-dir-times --compress --force --whole-file --delete --stats --human-readable --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages --exclude=/.git"
PORTAGE_TMPDIR="/var/tmp"
USE="X a52 aac acl acpi aes alac alsa amd64 avx bash-completion bluetooth branding bzip2 cairo caps cdda cddb cdr chm cli crypt cups dbus dga djvu dri dts dvb dvd dvdr egl eglfs elogind emboss encode exif fam ffmpeg flac fontconfig gallium gdbm gif gpg gtk hardened iconv icu id3tag idn ipv6 jpeg jpeg2k lcms libglvnd libnotify libtirpc mac mad matroska mmx mmxext mng mp3 mp4 mpeg mtp multilib musepack ncurses network-cron nls nptl nsplugin ogg opengl openmp opus pam pango pclmul pcre pdf perl pie png policykit popcnt ppds projectm qt5 readline rtc sdl seccomp spell split-usr sse sse2 sse3 sse4_1 sse4_2 ssl ssp ssse3 startup-notification svg tcpd theora tiff truetype udev udisks unicode upower usb vaapi vdpau vim-syntax vorbis wavpack wxwidgets x264 x265 xattr xcb xml xscreensaver xtpax xv xvid xvmc zlib" ABI_X86="64" ADA_TARGET="gnat_2018" ALSA_CARDS="ali5451 als4000 atiixp atiixp-modem bt87x ca0106 cmipci emu10k1x ens1370 ens1371 es1938 es1968 fm801 hda-intel intel8x0 intel8x0m maestro3 trident usb-audio via82xx via82xx-modem ymfpci" APACHE2_MODULES="log_config vhost_alias autoindex alias rewrite dir deflate filter mime negotiation auth_basic authn_file authz_host authz_user authz_groupfile cgi actions headers env setenvif authn_core authz_core unixd socache_shmcb access_compat" CALLIGRA_FEATURES="karbon sheets words" COLLECTD_PLUGINS="df interface irq load memory rrdtool swap syslog" CPU_FLAGS_X86="aes avx mmx mmxext pclmul popcnt sse sse2 sse3 sse4_1 sse4_2 ssse3" ELIBC="glibc" GPSD_PROTOCOLS="ashtech aivdm earthmate evermore fv18 garmin garmintxt gpsclock greis isync itrax mtk3301 nmea ntrip navcom oceanserver oldstyle oncore rtcm104v2 rtcm104v3 sirf skytraq superstar2 timing tsip tripmate tnt ublox ubx" GRUB_PLATFORMS="efi-64 pc" INPUT_DEVICES="evdev" KERNEL="linux" L10N="en ru" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" LIBREOFFICE_EXTENSIONS="presenter-console presenter-minimizer" NGINX_MODULES_HTTP="access auth_basic autoindex browser charset empty_gif fastcgi geo gzip limit_conn limit_req map memcached proxy referer rewrite scgi split_clients ssi upstream_ip_hash userid uwsgi addition fancyindex" OFFICE_IMPLEMENTATION="libreoffice" POSTGRES_TARGETS="postgres10 postgres11" PYTHON_SINGLE_TARGET="python3_7" PYTHON_TARGETS="python2_7 python3_7" QEMU_SOFTMMU_TARGETS="x86_64 i386" QEMU_USER_TARGETS="x86_64 i386" RUBY_TARGETS="ruby25" USERLAND="GNU" VIDEO_CARDS="nvidia nouveau" XFCE_PLUGINS="clock trash" XTABLES_ADDONS="quota2 psd pknock lscan length2 ipv4options ipset ipp2p iface geoip fuzzy condition tee tarpit sysrq steal rawnat logmark ipmark dhcpmac delude chaos account"
Unset:  CC, CPPFLAGS, CTARGET, CXX, INSTALL_MASK, LC_ALL, PORTAGE_BINHOST, PORTAGE_BUNZIP2_COMMAND, PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS
Comment 2 Ulrich Müller gentoo-dev 2020-09-04 18:39:18 UTC
Do you remember what was the last working version?

There have been only minor changes to the ebuild since April. So, if it broke more recently, then my guess would be that it's an upstream problem.
Comment 3 Alex Efros 2020-09-04 19:05:41 UTC
Actually last time I've recorded a meeting was in Apr, and I suppose it was version 3.5. No idea is it ever worked for versions 5.x.
Comment 4 Alex Efros 2020-09-27 10:18:13 UTC
Looks like it is fixed in 5.3.465578.0920.
Comment 5 Ulrich Müller gentoo-dev 2020-09-27 11:03:28 UTC
(In reply to Alex Efros from comment #4)
> Looks like it is fixed in 5.3.465578.0920.

Closing.