Bug 66955 – app-office/openoffice-1.1.2 crash_report: command not found, Fatal exception: Signal 6

• Status: RESOLVED FIXED
• Product: Gentoo Linux

[Description Evert 2004-10-10 02:24:38 UTC]

I'm trying to open a saved file but open office crashes on it. Because I didn't know what happened and why, I decided to start ooffice from a gnome-terminal so error messages would not be lost in space....
After a google, I found I was not the only person having this problem but I didn't find a solution either...


Reproducible: Always
Steps to Reproduce:
1.ooffice Routenplan\ schule.sxw

Actual Results:  
open office starts and an error window appears saying:

An unrecoverable error has occured.

All modified files have been saved and can
probably recovered at program restart
               [OK]


After that, the following text scrolls over the gnome-terminal and ooffice
terminates

Gnome session manager detected - session management disabled
pure virtual method called
sh: line 1: crash_report: command not found


Fatal exception: Signal 6
Stack:
/opt/OpenOffice.org/program/libsal.so.3[0x40c6201a]
/opt/OpenOffice.org/program/libsal.so.3[0x40c621bd]
/opt/OpenOffice.org/program/libsal.so.3[0x40c62268]
/lib/libpthread.so.0[0x411e3613]
[0xffffe420]
/lib/libpthread.so.0(raise+0x2b)[0x411e0efb]
/lib/libc.so.6(gsignal+0x42)[0x413f34a2]
/lib/libc.so.6(abort+0x17c)[0x413f4d1c]
/opt/OpenOffice.org/program/libstdc++.so.5[0x413a2ed7]
/opt/OpenOffice.org/program/libstdc++.so.5[0x413a2f14]
/opt/OpenOffice.org/program/libstdc++.so.5[0x413a34e7]
/opt/OpenOffice.org/program/libcomphelp3gcc3.so(_ZN10comphelper15ConditionWaiterC1ERNS_9ConditionEm+0x7f)[0x40adb41f]
/opt/OpenOffice.org/program/libutl645li.so(_ZN3utl9Moderator9getResultEm+0x60)[0x4095c610]
/opt/OpenOffice.org/program/libutl645li.so[0x4095d47c]
/opt/OpenOffice.org/program/libutl645li.so(_ZN3utl12UcbLockBytes15CreateLockBytesERKN3com3sun4star3uno9ReferenceINS3_3ucb8XContentEEERKNS4_8SequenceINS3_5beans13PropertyValueEEEtRKNS5_INS3_4task19XInteractionHandlerEEEPNS_19UcbLockBytesHandlerE+0x7cb)[0x40963a2b]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN9SfxMedium14GetMedium_ImplEv+0xf75)[0x44fce4d5]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN9SfxMedium11GetInStreamEv+0xb8)[0x44fc79c8]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN9SfxMedium8DownLoadERK4Link+0x34)[0x44fcf054]
/opt/OpenOffice.org/program/libsvx645li.so(_ZN12SvFileObject13LoadFile_ImplEv+0x18d)[0x4458c10d]
/opt/OpenOffice.org/program/libsvx645li.so(_ZN12SvFileObject7GetDataERN3com3sun4star3uno3AnyERK6Stringh+0x16b)[0x4458b86b]
/opt/OpenOffice.org/program/libso645li.so(_ZN3so310SvBaseLink6UpdateEv+0xbe)[0x440eebce]
/opt/OpenOffice.org/program/libsw645li.so[0x46bc5fec]
/opt/OpenOffice.org/program/libsw645li.so[0x4689c127]
/opt/OpenOffice.org/program/libsw645li.so[0x4689b4f0]
/opt/OpenOffice.org/program/libsw645li.so[0x4689c5bd]
/opt/OpenOffice.org/program/libsw645li.so[0x46b0ca1a]
/opt/OpenOffice.org/program/libsw645li.so[0x46c25750]
/opt/OpenOffice.org/program/libsw645li.so[0x46ca6668]
/opt/OpenOffice.org/program/libxo645li.so(_ZN19XMLTextImportHelper17InsertTextContentERN3com3sun4star3uno9ReferenceINS2_4text12XTextContentEEE+0x3f)[0x455eb94f]
/opt/OpenOffice.org/program/libxo645li.so(_ZN19XMLTextFrameContext6CreateEh+0x9f3)[0x45662903]
/opt/OpenOffice.org/program/libxo645li.so(_ZN19XMLTextFrameContextC1ER11SvXMLImporttRKN3rtl8OUStringERKN3com3sun4star3uno9ReferenceINS8_3xml3sax14XAttributeListEEENS8_4text21TextContentAnchorTypeEt+0x8f3)[0x45665c83]
/opt/OpenOffice.org/program/libxo645li.so(_ZN22XMLImpSpanContext_Impl18CreateChildContextER11SvXMLImporttRKN3rtl8OUStringERKN3com3sun4star3uno9ReferenceINS8_3xml3sax14XAttributeListEEEtR13XMLHints_ImplRhh+0x241)[0x45614461]
/opt/OpenOffice.org/program/libxo645li.so(_ZN14XMLParaContext18CreateChildContextEtRKN3rtl8OUStringERKN3com3sun4star3uno9ReferenceINS6_3xml3sax14XAttributeListEEE+0xeb)[0x45617e9b]
/opt/OpenOffice.org/program/libxo645li.so(_ZN11SvXMLImport12startElementERKN3rtl8OUStringERKN3com3sun4star3uno9ReferenceINS6_3xml3sax14XAttributeListEEE+0x14a)[0x455303aa]
/opt/OpenOffice.org/program/sax.uno.so[0x433b1307]
/opt/OpenOffice.org/program/sax.uno.so[0x433bbac5]
/opt/OpenOffice.org/program/sax.uno.so[0x433bb393]
/opt/OpenOffice.org/program/sax.uno.so[0x433bd734]
/opt/OpenOffice.org/program/sax.uno.so[0x433bd538]
/opt/OpenOffice.org/program/sax.uno.so[0x433baeee]
/opt/OpenOffice.org/program/sax.uno.so[0x433b0b93]
/opt/OpenOffice.org/program/sax.uno.so[0x433af67c]
/opt/OpenOffice.org/program/libsw645li.so[0x46e35ddf]
/opt/OpenOffice.org/program/libsw645li.so[0x46e36939]
/opt/OpenOffice.org/program/libsw645li.so[0x46e3823b]
/opt/OpenOffice.org/program/libsw645li.so[0x46cb6b68]
/opt/OpenOffice.org/program/libsw645li.so[0x46e91b6c]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN14SfxObjectShell13LoadOwnFormatER9SfxMedium+0x178)[0x450038d8]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN14SfxObjectShell6DoLoadEP9SfxMedium+0x113a)[0x44ffa35a]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN20LoadEnvironment_Impl4LoadEPK16SfxObjectFactory+0x407)[0x44f70ec7]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN20LoadEnvironment_Impl17LoadDataAvailableEv+0x191)[0x44f72bb1]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN20LoadEnvironment_Impl17LoadDataAvailableEv+0xf5)[0x44f72b15]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN20LoadEnvironment_Impl5StartEv+0x108)[0x44f6f998]
/opt/OpenOffice.org/program/libsfx645li.so(_ZN19SfxFrameLoader_Impl4loadERKN3com3sun4star3uno8SequenceINS2_5beans13PropertyValueEEERKNS3_9ReferenceINS2_5frame6XFrameEEE+0xb25)[0x4505ff45]
/opt/OpenOffice.org/program/libfwk645li.so[0x45c549fb]
/opt/OpenOffice.org/program/libfwk645li.so[0x45c5ba8e]
/opt/OpenOffice.org/program/libfwk645li.so[0x45c4e830]
/opt/OpenOffice.org/program/libfwk645li.so[0x45c69ed0]
/opt/OpenOffice.org/program/soffice.bin(_ZN7desktop15DispatchWatcher23executeDispatchRequestsERKN4_STL6vectorINS0_15DispatchRequestENS1_9allocatorIS3_EEEE+0x1c13)[0x807ae03]
/opt/OpenOffice.org/program/soffice.bin(_ZN7desktop15OfficeIPCThread22ExecuteCmdLineRequestsERNS_23ProcessDocumentsRequestE+0x179)[0x8072039]
/opt/OpenOffice.org/program/soffice.bin(_ZN7desktop7Desktop11OpenClientsEv+0x6ac)[0x8066f7c]
/opt/OpenOffice.org/program/soffice.bin(_ZN7desktop7Desktop16OpenClients_ImplEPv+0x11)[0x80664a1]
/opt/OpenOffice.org/program/libvcl645li.so[0x40242fb5]
/opt/OpenOffice.org/program/libvcl645li.so(_Z19ImplWindowFrameProcPvP8SalFrametPKv+0x315)[0x40243705]
/opt/OpenOffice.org/program/libvcl645li.so(_ZN12SalFrameData19HandleClientMessageEP19XClientMessageEvent+0x1bf)[0x402aa6ef]
/opt/OpenOffice.org/program/libvcl645li.so(_ZN12SalFrameData8DispatchEP7_XEvent+0x56c)[0x402aae8c]
/opt/OpenOffice.org/program/libvcl645li.so(_ZN10SalDisplay8DispatchEP7_XEvent+0x17b)[0x402d9fcb]
/opt/OpenOffice.org/program/libvcl645li.so(_ZN10SalDisplay5YieldEh+0x107)[0x402d9d97]
/opt/OpenOffice.org/program/libvcl645li.so[0x402d57d2]
/opt/OpenOffice.org/program/libvcl645li.so(_ZN7SalXLib5YieldEh+0x50e)[0x402d407e]
/opt/OpenOffice.org/program/libvcl645li.so(_ZN11SalInstance5YieldEh+0x34)[0x402ddb44]
/opt/OpenOffice.org/program/libvcl645li.so(_ZN11Application5YieldEv+0x5a)[0x400e46fa]
/opt/OpenOffice.org/program/libvcl645li.so(_ZN11Application7ExecuteEv+0x47)[0x400e4607]
/opt/OpenOffice.org/program/soffice.bin(_ZN7desktop7Desktop4MainEv+0xda9)[0x8064799]
/opt/OpenOffice.org/program/libvcl645li.so(_Z6SVMainv+0x49)[0x400e9859]
/opt/OpenOffice.org/program/libvcl645li.so(main+0x36)[0x402d27e6]
/lib/libc.so.6(__libc_start_main+0xc0)[0x413df8c0]
/opt/OpenOffice.org/program/soffice.bin(_ZN6Window11RequestHelpERK9HelpEvent+0x5d)[0x805e7e1]


Expected Results:  
Open the specified file and NOT crash!


Gentoo Base System version 1.4.16
Portage 2.0.50-r11 (default-x86-1.4, gcc-3.3.4, glibc-2.3.3.20040420-r2, 2.6.8.1)
=================================================================
System uname: 2.6.8.1 i686 AMD Athlon(tm) XP 2600+
distcc 2.16 i686-pc-linux-gnu (protocols 1 and 2) (default port 3632) [disabled]
ccache version 2.3 [disabled]
Autoconf: sys-devel/autoconf-2.59-r4
Automake: sys-devel/automake-1.8.5-r1
ACCEPT_KEYWORDS="x86"
AUTOCLEAN="yes"
CFLAGS="-O2 -march=athlon-xp -pipe"
CHOST="i686-pc-linux-gnu"
COMPILER=""
CXXFLAGS="-O2 -march=athlon-xp -pipe"
FEATURES="autoaddcvs buildpkg sandbox"
MAKEOPTS="-j2"
USE="X aalib apm arts avi berkdb bitmap-fonts cdr crypt cups directfb encode esd
foomaticdb gdbm gif gnome gpm gtk gtk2 imlib java jpeg ldap libg++ libwww mad
mikmod mmx motif mozilla mpeg mysql ncurses oggvorbis opengl oss pam pdflib perl
png python qt quicktime readline ruby sdl slang sse ssl svga tcpd tiff truetype
x86 xml2 xmms xprint xv zlib"

[Comment 1 Andreas Proschofsky (RETIRED) 2004-10-10 02:58:50 UTC]

Does this happen to you with all saved OOo-files or with just one? Also what happens with a newly created doc?

[Comment 2 Paul de Vrieze (RETIRED) 2004-10-10 08:18:26 UTC]

About the crash_report message, dont' worry about that. It signals that the crash_reporting application can not be found. That is correct as it is not build as part of our compilation process. The reporter would not add much anyway as the symbols and locations are local to your system and don't mean anything to the openoffice.org people. Are you able to reproduce the error with a new saved file? You could try to analyse the file itself (it's just xml in a zip file), but that could be too complicated.

[Comment 3 Evert 2004-10-10 16:34:59 UTC]

No, it happened with a file which was saved by my GF and I put the file in a safe place so it's reproducable and retestable. I also created a file with oowriter myself which doesn't have the problem so....

[Comment 4 Evert 2004-10-19 12:20:26 UTC]

Just got 1.1.3 compiling and 1.1.3 doesn't crash on the file but just opens it :-D
So I'll close this bug...