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Bug 599964 - Some GNOME programs' windows not opening
Summary: Some GNOME programs' windows not opening
Status: RESOLVED INVALID
Alias: None
Product: Gentoo Linux
Classification: Unclassified
Component: Current packages (show other bugs)
Hardware: AMD64 Linux
: Normal normal (vote)
Assignee: Gentoo Linux Gnome Desktop Team
URL: https://bugzilla.gnome.org/show_bug.c...
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2016-11-16 09:28 UTC by Fabian Köster
Modified: 2016-12-14 18:49 UTC (History)
0 users

See Also:
Package list:
Runtime testing required: ---


Attachments
Output of nautilus with user where the bug occurs (not_working_log.txt,262 bytes, text/plain)
2016-11-16 09:36 UTC, Fabian Köster
Details
Output of journalctl -f after starting nautilus where the bug occurs (not_working_journal.txt,7.95 KB, text/plain)
2016-11-16 09:38 UTC, Fabian Köster
Details
Output of nautilus with other user where the bug does NOT occur (working_log.txt,262 bytes, text/plain)
2016-11-16 09:39 UTC, Fabian Köster
Details
Output of nautilus with other user, where the bug does NOT occur (working_journal.txt,391 bytes, text/plain)
2016-11-16 09:40 UTC, Fabian Köster
Details
Output of journalctl -f after starting nautilus where the bug occurs (not_working_journal.txt,8.51 KB, text/plain)
2016-11-16 09:45 UTC, Fabian Köster
Details

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Description Fabian Köster 2016-11-16 09:28:16 UTC
Since upgrading to GNOME 3.20 I observe two major, probably related, issues:

1.) When starting Nautilus ("Files"), it does not open any window.
2.) When opening Evince ("Document Viewer"), it shows the window with recent documents, but when trying to open a document, the window does not show.

A very strange thing is, that these two bugs only occur for

* one user (all others are fine)
* only on one machine out of two running Gentoo Stable (and GNOME 3.20)

I could probably get around this issue by wiping the whole home directory of this user and starting over, but I would rather like to investigate the real cause of this issue, maybe it turns out is not a faulty system but an edge case bug in GNOME or Gentoo.

I already did an hour worth of research but could not find any reports about this specific behavior.

I also tried to further debug this issue but could not find any real clue. I would really appreciate help here!
Comment 1 Fabian Köster 2016-11-16 09:36:46 UTC
Created attachment 453494 [details]
Output of nautilus with user where the bug occurs
Comment 2 Fabian Köster 2016-11-16 09:38:28 UTC
Created attachment 453496 [details]
Output of journalctl -f after starting nautilus where the bug occurs
Comment 3 Fabian Köster 2016-11-16 09:39:49 UTC
Created attachment 453498 [details]
Output of nautilus with other user where the bug does NOT occur
Comment 4 Fabian Köster 2016-11-16 09:40:26 UTC
Created attachment 453500 [details]
Output of nautilus with other user, where the bug does NOT occur
Comment 5 Fabian Köster 2016-11-16 09:42:01 UTC
As you can see, the only difference between the working and not working case is in the output of the systemd journal. So I guess the following message has something to do with it:

Nov 16 10:30:01 leonardo org.gtk.vfs.Daemon[22106]: ** (process:22552): WARNING **: send_infos_cb: No such interface 'org.gtk.vfs.Enumerator' on object at path /org/gtk/vfs/client/enumerator/1 (g-dbus-error-quark, 19)
Comment 6 Fabian Köster 2016-11-16 09:45:34 UTC
Created attachment 453502 [details]
Output of journalctl -f after starting nautilus where the bug occurs

Add correctly formatted version of journal output.
Comment 7 Fabian Köster 2016-11-16 09:51:29 UTC
Evince is logging the same output to journal as soon as I click on the "open" button and the open file dialog appears.
Comment 8 Fabian Köster 2016-11-18 19:03:18 UTC
I would like to upgrade to GNOME 3.22 and see if the problem persists, but I am unsure how to do that properly on an otherwise stable system.

Is there any list of package versions to keyword like the KDE team provides for Plasma releases?
Comment 9 Fabian Köster 2016-12-05 20:35:35 UTC
Filed a bug upstream at GNOME:

https://bugzilla.gnome.org/show_bug.cgi?id=775654
Comment 10 Fabian Köster 2016-12-14 18:49:56 UTC
I solved the problem! It was my fault...

Suddenly, the problem was gone for nautilus, but still occurred sometimes with evince (in like 50% of the cases), but I could not determine the circumstances leading to the  problem.

Then I wanted to do a screencast which shows the problem and by doing this, I found out the real cause of this strange issue: The screencast video showed two screens, and sometimes the evince windows appeared on the second screen! I ran xrandr and the scales fell from my eyes: The single monitor was not only connected by DVI, but also via VGA! I have no idea how or when this happened, but I feel really stupid now...

Sorry I bothered you with this and thank you very much for your input!