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Bug 558650 - Bugzilla doesn't deliver notification emails when a bug is assigned to a proxy maintainer
Summary: Bugzilla doesn't deliver notification emails when a bug is assigned to a prox...
Status: RESOLVED WORKSFORME
Alias: None
Product: Gentoo Infrastructure
Classification: Unclassified
Component: Bugzilla (show other bugs)
Hardware: All Linux
: Normal normal (vote)
Assignee: Bugzilla Admins
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2015-08-25 05:20 UTC by Göktürk Yüksek
Modified: 2015-08-25 07:16 UTC (History)
1 user (show)

See Also:
Package list:
Runtime testing required: ---


Attachments
email preferences (bugzilla-email-preferences.PNG,28.01 KB, image/png)
2015-08-25 06:51 UTC, Göktürk Yüksek
Details

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Description Göktürk Yüksek archtester gentoo-dev 2015-08-25 05:20:00 UTC
As an example: bug 558406 has been assigned to me, however I haven't received any notifications about this. I normally receive emails when I'm on the CC list. I don't seem to be the only person suffering from this per discussions on #gentoo-proxy-maint.

I clicked 'Enable All Mail' on bugzilla email preferences just to be sure but it hasn't had any effects. I am not sure if this is a particular problem for proxy-maintainers or any non-dev users in general.


Reproducible: Always
Comment 1 Matthew Thode ( prometheanfire ) archtester Gentoo Infrastructure gentoo-dev Security 2015-08-25 05:22:20 UTC
commented
Comment 2 Ian Delaney (RETIRED) gentoo-dev 2015-08-25 05:37:08 UTC
Test entry
Comment 3 Göktürk Yüksek archtester gentoo-dev 2015-08-25 06:10:58 UTC
Just an update: Even for this bug, which I've created, I did not receive notification emails until I've manually added myself to the CC list.
Comment 4 Alex Legler (RETIRED) archtester gentoo-dev Security 2015-08-25 06:40:26 UTC
Proxy maintainers don't have any special status in bugz, and I just got email on my test account.

Filing a new test bug for you:
Bug 558652 has been added to the database
Email sent to:
gokturk@binghamton.edu
Excluding:
a3li@gentoo.org

assigning it to me:
Email sent to:
gokturk@binghamton.edu, alex@a3li.li

and back to you: (ditto)

Checking the mail server logs, you get all email sent to you from my test.

Can you attach a screenshot of your email preferences?
Comment 5 Göktürk Yüksek archtester gentoo-dev 2015-08-25 06:51:42 UTC
Created attachment 410176 [details]
email preferences
Comment 6 Göktürk Yüksek archtester gentoo-dev 2015-08-25 06:52:45 UTC
I did get notification emails for Bug 558652
Comment 7 Alex Legler (RETIRED) archtester gentoo-dev Security 2015-08-25 07:16:38 UTC
(In reply to Gokturk Yuksek from comment #5)
> Created attachment 410176 [details]
> email preferences

Note the last two rows. You are NOT getting ANY email if a) you make the change (that explains comment #3); or b) the bug is in UNCONFIRMED state (as was bug 558406).

Reopen if this still happens despite fixing the overrides as explained above.