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Bug 524962 - net-print/hplip-3.14.6 - unable to print (io/hpmud/jd.c 581: timeout write_channel hp:/net/hp_LaserJet_1300?ip=192.168.1.131)
Summary: net-print/hplip-3.14.6 - unable to print (io/hpmud/jd.c 581: timeout write_ch...
Status: RESOLVED NEEDINFO
Alias: None
Product: Gentoo Linux
Classification: Unclassified
Component: Current packages (show other bugs)
Hardware: All Linux
: Normal normal (vote)
Assignee: Daniel Pielmeier
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2014-10-10 14:37 UTC by Juergen Rose
Modified: 2018-01-28 17:13 UTC (History)
1 user (show)

See Also:
Package list:
Runtime testing required: ---


Attachments
The complete output of 'hp-check -t' (file_524962.txt,9.83 KB, text/plain)
2014-10-10 15:08 UTC, Juergen Rose
Details

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Description Juergen Rose 2014-10-10 14:37:33 UTC
cups fails to print. 'systemctl status cups' shows:

root@impala:/usr/src/linux(112)# systemctl status cups
● cups.service - CUPS Printing Service
   Loaded: loaded (/usr/lib64/systemd/system/cups.service; enabled)
   Active: active (running) since Fri 2014-10-10 15:32:19 CEST; 57min ago
 Main PID: 5676 (cupsd)
   CGroup: /system.slice/cups.service
           ├─5676 /usr/sbin/cupsd -f
           ├─5779 /usr/libexec/cups/notifier/dbus dbus://
           ├─5781 hp_LaserJet_1300 142 rose Herstellung der WLAN Verbindung dauert sehr lange, dann keine Probleme mehr. MSI M670   Netzwerk und Internetzugan...
           ├─5782 hp:/net/hp_LaserJet_1300?ip=192.168.1.131 142 rose Herstellung der WLAN Verbindung dauert sehr lange, dann keine Probleme mehr. MSI M670   N...
           ├─5784 pdftops -level2 -origpagesizes -nocenter -r 600 /var/spool/cups/tmp/01695543c99a2 -
           └─5785 hp_LaserJet_1300 142 rose Herstellung der WLAN Verbindung dauert sehr lange, dann keine Probleme mehr. MSI M670   Netzwerk und Internetzugan...

Oct 10 16:22:07 impala hp[5782]: io/hpmud/jd.c 581: timeout write_channel hp:/net/hp_LaserJet_1300?ip=192.168.1.131
Oct 10 16:22:52 impala hp[5782]: io/hpmud/jd.c 581: timeout write_channel hp:/net/hp_LaserJet_1300?ip=192.168.1.131
...
Oct 10 16:28:07 impala hp[5782]: io/hpmud/jd.c 581: timeout write_channel hp:/net/hp_LaserJet_1300?ip=192.168.1.131
Oct 10 16:28:52 impala hp[5782]: io/hpmud/jd.c 581: timeout write_channel hp:/net/hp_LaserJet_1300?ip=192.168.1.131


If I try to check the printer with 'hp-check -t', it complains about missing reportlab:

root@impala:/usr/src/linux(113)# hp-check -t
Saving output in log file: /usr/src_impala/linux-3.17.0-gentoo/hp-check.log

HP Linux Imaging and Printing System (ver. 3.14.6)
Dependency/Version Check Utility ver. 15.1
...
--------------------------
|  External Dependencies |
--------------------------

 policykit            Admin-Policy-framework    OPTIONAL        -               0.112           OK         -
 gs                   Ghostscript               REQUIRED        7.05            9.15            OK         -
 network              Network-wget              OPTIONAL        -               1.15            OK         -
 scanimage            Shell-Scanning            OPTIONAL        1.0             1.0.24          OK         -
 avahi-utils          avahi-utils               OPTIONAL        -               0.6.31          OK         -
 dbus                 DBus                      REQUIRED        -               1.8.8           OK         -
 cups                 CUPS                      REQUIRED        1.1             1.7.5           OK         'CUPS Scheduler is running'
 xsane                SANE-GUI                  OPTIONAL        0.9             0.999           OK         -

-------------------------
|  General Dependencies |
-------------------------

 error: reportlab     Python-PDF-Lib            OPTIONAL        2.0             3.1.8           MISSING    'reportlab needs to be installed'
 libcrypto            OpenSSL-Crypto-Lib        REQUIRED        -               1.0.1           OK         -
 pil                  Python-Image-Lib          OPTIONAL        -               1.1.7           OK         -


But reportlab is installed:

root@impala:/usr/src/linux(115)# qlist -Iv reportlab
dev-python/reportlab-3.1.8

Reemerging reportlab and hplip does not change anything.
Comment 1 Jeroen Roovers (RETIRED) gentoo-dev 2014-10-10 14:50:34 UTC
Looks like something went wrong pasting this. Maybe as a file attachment it will work better?
Comment 2 Juergen Rose 2014-10-10 15:08:03 UTC
Created attachment 386384 [details]
The complete output of 'hp-check -t'
Comment 3 Juergen Rose 2014-10-10 15:15:28 UTC
(In reply to Jeroen Roovers from comment #1)
> Looks like something went wrong pasting this. Maybe as a file attachment it
> will work better?

I can read everything and I already did an attachment with the output of 'hp-check -t'. Can't you read it?
Comment 4 Daniel Pielmeier gentoo-dev 2014-10-10 16:23:50 UTC
LOL, it reports reportlab installed version as 3.1.8 and then says it is missing. Try downgrading to version 2.6.

However this shouldn't be the problem as reportlab is optional and should only be required to be able to scan and fax.


What about this messages, it seems you have a problem with your wireless network!?

5785 hp_LaserJet_1300 142 rose Herstellung der WLAN Verbindung dauert sehr lange, dann keine Probleme mehr. MSI M670   Netzwerk und Internetzugan...
Oct 10 16:22:07 impala hp[5782]: io/hpmud/jd.c 581: timeout write_channel hp:/net/hp_LaserJet_1300?ip=192.168.1.131

Do you have access to the printer? You could try if printing via USB works

Is hplip-3.14.6 the first version with this problems?
Comment 5 Juergen Rose 2014-10-10 17:17:25 UTC
(In reply to Daniel Pielmeier from comment #4)
> LOL, it reports reportlab installed version as 3.1.8 and then says it is
> missing. Try downgrading to version 2.6.
> 
> However this shouldn't be the problem as reportlab is optional and should
> only be required to be able to scan and fax.
> 
> 
> What about this messages, it seems you have a problem with your wireless
> network!?

Neither the printer nor the computer, which started the print job has a wlan interface, both are connected by twisted pair ethernet. I tried only to print a web site about "WLAN problems". 


> 5785 hp_LaserJet_1300 142 rose Herstellung der WLAN Verbindung dauert sehr
> lange, dann keine Probleme mehr. MSI M670   Netzwerk und Internetzugan...
> Oct 10 16:22:07 impala hp[5782]: io/hpmud/jd.c 581: timeout write_channel
> hp:/net/hp_LaserJet_1300?ip=192.168.1.131
> 
> Do you have access to the printer? 


At least ping and telnet to printer IP address works:

root@impala:/usr/src/linux(119)# ping 192.168.1.131
PING 192.168.1.131 (192.168.1.131) 56(84) bytes of data.
64 bytes from 192.168.1.131: icmp_seq=1 ttl=64 time=1.08 ms
64 bytes from 192.168.1.131: icmp_seq=2 ttl=64 time=1.06 ms
^C
--- 192.168.1.131 ping statistics ---
2 packets transmitted, 2 received, 0% packet loss, time 1001ms
rtt min/avg/max/mdev = 1.065/1.074/1.083/0.009 ms
root@impala:/usr/src/linux(120)# telnet 192.168.1.131
Trying 192.168.1.131...
Connected to 192.168.1.131.
Escape character is '^]'.
HP JetDirect
Password is not set

Please type "menu" for the MENU system, 
or "?" for help, or "/" for current settings.
> help
   Help Menu

      Type one "Command" followed by one of its valid "Values".

      Command:          Values:
      ---------------   --------------------------

      ?                 [displays Help menu]
      /                 [Display current values]
      #                 [Comment Line]
      menu              [Enter Menu]
      advanced          [Enable Advanced commands]
      general           [Disable Advanced commands] (default)
      save              [Save settings and exit]
      exit              [exit]
      export            [Export settings to edit and import via Telnet or TFTP]

      GENERAL____________________________________
      passwd            <new-password> <retype-new-password> (16 chars max)
      sys-location      alpha-numeric string (255 chars max)
      sys-contact       alpha-numeric string (255 chars max)




> You could try if printing via USB works

I do not know, if my printer has a USB interface. I had an parallel interface which I replaced by something like a HP JetDirect 200m LIO print server 10/100 Ethernet.


> Is hplip-3.14.6 the first version with this problems?

 I had since the replacement of parallel Interface sometimes print problems. Rebooting the printer and the computer was my way to solve these problems.
Comment 6 Daniel Pielmeier gentoo-dev 2014-10-10 17:28:34 UTC
(In reply to Juergen Rose from comment #5)
> (In reply to Daniel Pielmeier from comment #4)
> > 
> > What about this messages, it seems you have a problem with your wireless
> > network!?
> 
> Neither the printer nor the computer, which started the print job has a wlan
> interface, both are connected by twisted pair ethernet. I tried only to
> print a web site about "WLAN problems". 
> 
> 
> > 5785 hp_LaserJet_1300 142 rose Herstellung der WLAN Verbindung dauert sehr
> > lange, dann keine Probleme mehr. MSI M670   Netzwerk und Internetzugan...
> > Oct 10 16:22:07 impala hp[5782]: io/hpmud/jd.c 581: timeout write_channel
> > hp:/net/hp_LaserJet_1300?ip=192.168.1.131
> > 
> > Do you have access to the printer? 
> 
> 
> At least ping and telnet to printer IP address works:
> 

Okay I did not recognize this was the title of the web-page you were trying to print, however there are still the timeout messages.

> 
> > You could try if printing via USB works
> 
> I do not know, if my printer has a USB interface. I had an parallel
> interface which I replaced by something like a HP JetDirect 200m LIO print
> server 10/100 Ethernet.

According to http://hplipopensource.com/hplip-web/models/laserjet/hp_laserjet_1300.html it should!

> 
> > Is hplip-3.14.6 the first version with this problems?
> 
>  I had since the replacement of parallel Interface sometimes print problems.
> Rebooting the printer and the computer was my way to solve these problems.

This does not really answer my questions. Since when and which version do you experience this issue.
Comment 7 Daniel Pielmeier gentoo-dev 2015-04-04 12:53:56 UTC
Okay this has all nothing to to with reportlab. The reportlab detection is another issue (https://bugs.launchpad.net/hplip/+bug/1345795).

Does the error still exist  with newer versions? Did you try to remove all printer queues and set them ap again?
Comment 8 Daniel Pielmeier gentoo-dev 2018-01-28 17:13:04 UTC
Closing this with NEEDINFO as the questions were never answered.