484358 – A NEEDINFO ticket should not be marked RESOLVED

Bug 484358 - A NEEDINFO ticket should not be marked RESOLVED

Summary: A NEEDINFO ticket should not be marked RESOLVED

Status:	RESOLVED WONTFIX

Alias:	None

Product:	Gentoo Infrastructure
Classification:	Unclassified
Component:	Bugzilla (show other bugs)
Hardware:	All Linux

Importance:	Normal normal
Assignee:	Bugzilla Admins

URL:	https://bugs.gentoo.org/show_bug.cgi?...
Whiteboard:
Keywords:

Depends on:
Blocks:

Reported:	2013-09-09 16:34 UTC by Marat Nepomnyashy
Modified:	2013-09-09 19:08 UTC (History)
CC List:	1 user (show)

See Also:
Package list:
Runtime testing required:	---

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Description Marat Nepomnyashy 2013-09-09 16:34:16 UTC

A NEEDINFO ticket should not be marked RESOLVED.  It should remain UNCONFIRMED.

Reproducible: Didn't try

Comment 1 Jorge Manuel B. S. Vicetto (RETIRED) gentoo-dev

2013-09-09 18:46:37 UTC

I'll leave it to the bugzilla team to answer this bug report, but I disagree with your proposal. When I "close" a bug as NEEDINFO, that means I can't work on it until someone provides the info I've requested.
I'm leaving userrel in CC until I can understand why you've involved us on this bug.

Comment 2 Alex Legler (RETIRED) archtester

2013-09-09 19:08:34 UTC

Technical restriction: There are no resolutions for open bugs.

Workflow reasoning: When we are waiting for information, the bug is 'closed' from our PoV, waiting to be reopened. Should a user not provide any feedback we don't have to wrangle the issue again.