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Bug 354393 - mail-client/evolution-2.32.2 does not ask for password of imap server
Summary: mail-client/evolution-2.32.2 does not ask for password of imap server
Status: RESOLVED NEEDINFO
Alias: None
Product: Gentoo Linux
Classification: Unclassified
Component: Current packages (show other bugs)
Hardware: All Linux
: High normal
Assignee: Gentoo Linux Gnome Desktop Team
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2011-02-10 18:23 UTC by Juergen Rose
Modified: 2011-03-12 15:34 UTC (History)
0 users

See Also:
Package list:
Runtime testing required: ---


Attachments
Screenshot with evolution settings and strange imap access command (Bildschirmfoto-1.png,83.47 KB, image/png)
2011-02-18 13:37 UTC, Juergen Rose
Details

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Description Juergen Rose 2011-02-10 18:23:20 UTC
I tried to remove all old evolution settings:
selected "Forget passwords" under the file menu of evolution,
removed 
~/evolution
~/.evolution
~/.gnome2_private/Evolution
.gconf/apps/evolution/
deleted all evolution accounts,
did 'evolution --force-shutdown',
reinstalled evolution,
tried to create a new mail acount. I unselected "Remember Password".

In the terminal window where I started evolution I see:

rose@moose:/home/rose(6)$ evolution

(evolution:18190): GLib-CRITICAL **: the GVariant format string `(u)' has a type of `(u)' but the given value has a type of `(s)'

(evolution:18190): GLib-CRITICAL **: g_variant_get: assertion `valid_format_string (format_string, TRUE, value)' failed
evolution-mail-Message: Error occurred while existing dialogue active:
Sie müssen online arbeiten, um diesen Vorgang abzuschließen

(evolution:18190): e-data-server-ui-WARNING **: Unable to find password(s) in keyring (Keyring reports: Keine passenden Ergebnisse)
evolution-mail-Message: Error occurred while existing dialogue active:
Sie müssen online arbeiten, um diesen Vorgang abzuschließen

But evolution does not ask for the password of the imap server and I can't read the messages at the IMAP server. With balsa and thunderbird I do not have any problems to access the imap server.

Any hint is appreciated.

Reproducible: Always




root@moose:/root(20)# emerge --info
Portage 2.1.9.39 (default/linux/amd64/10.0/desktop, gcc-4.5.2, glibc-2.13-r0, 2.6.37-gentoo x86_64)
=================================================================
System uname: Linux-2.6.37-gentoo-x86_64-Intel-R-_Core-TM-2_Quad_CPU_Q9650_@_3.00GHz-with-gentoo-2.0.1
Timestamp of tree: Thu, 10 Feb 2011 12:00:01 +0000
app-shells/bash:     4.1_p9
dev-java/java-config: 2.1.11-r3
dev-lang/python:     2.7.1, 3.1.3
dev-util/cmake:      2.8.3-r1
sys-apps/baselayout: 2.0.1-r1
sys-apps/openrc:     0.7.0
sys-apps/sandbox:    2.4
sys-devel/autoconf:  2.13, 2.68
sys-devel/automake:  1.9.6-r3, 1.10.3, 1.11.1
sys-devel/binutils:  2.21
sys-devel/gcc:       4.4.5, 4.5.2
sys-devel/gcc-config: 1.4.1
sys-devel/libtool:   2.4-r1
sys-devel/make:      3.82
virtual/os-headers:  2.6.36.1 (sys-kernel/linux-headers)
ACCEPT_KEYWORDS="amd64 ~amd64"
ACCEPT_LICENSE="* -@EULA PUEL dlj-1.1 skype-eula googleearth AdobeFlash-10.1 cadsoft"
CBUILD="x86_64-pc-linux-gnu"
CFLAGS="-march=nocona -O2 -pipe -fomit-frame-pointer"
CHOST="x86_64-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/share/config /usr/share/gnupg/qualified.txt /usr/share/openvpn/easy-rsa /var/lib/hsqldb"
CONFIG_PROTECT_MASK="/etc/ca-certificates.conf /etc/env.d /etc/env.d/java/ /etc/eselect/postgresql /etc/fonts/fonts.conf /etc/gconf /etc/gentoo-release /etc/php/apache2-php5.2/ext-active/ /etc/php/apache2-php5.3/ext-active/ /etc/php/cgi-php5.2/ext-active/ /etc/php/cgi-php5.3/ext-active/ /etc/php/cli-php5.2/ext-active/ /etc/php/cli-php5.3/ext-active/ /etc/revdep-rebuild /etc/sandbox.d /etc/terminfo /etc/texmf/language.dat.d /etc/texmf/language.def.d /etc/texmf/updmap.d /etc/texmf/web2c"
CXXFLAGS="-O2 -pipe"
DISTDIR="/usr/portage/distfiles"
FEATURES="assume-digests binpkg-logs distlocks fixlafiles fixpackages news parallel-fetch protect-owned sandbox sfperms strict unknown-features-warn unmerge-logs unmerge-orphans userfetch"
FFLAGS="-march=nocona -O2 -pipe -fomit-frame-pointer"
GENTOO_MIRRORS="http://distfiles.gentoo.org"
LANG="en_US.UTF-8"
LDFLAGS="-Wl,-O1 -Wl,--as-needed"
LINGUAS="de fr"
MAKEOPTS="-j5"
PKGDIR="/usr/portage/packages"
PORTAGE_CONFIGROOT="/"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress --force --whole-file --delete --stats --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages"
PORTAGE_TMPDIR="/var/tmp"
PORTDIR="/usr/portage"
PORTDIR_OVERLAY="/var/lib/layman/science /var/lib/layman/x11 /var/lib/layman/java-overlay /var/lib/layman/sunrise /var/lib/layman/arcon /var/lib/layman/pro-audio /var/lib/layman/n4g /var/lib/layman/qting-edge /usr/local/portage /var/lib/cpan /var/lib/g-octave"
SYNC="rsync://rsync.gentoo.org/gentoo-portage"
USE="64bit R X Xaw3d a52 aac abiword acl acpi admin afs alsa amd64 ao apache2 applet archive arpack asf aspell assistant audacious audiofile automap automount bash-completion beagle berkdb blas blast bluetooth boo boost branding bzip2 cairo cdda cddb cdf cdio cdparanoia cdr cg cgi chm cli consolekit corba cracklib crypt css cuda cups curl cxx daap db dbase dbi dbm dbus declarative designer devhelp device-mapper dga dia djvu doc dri ds2490 ds9097 ds9097u dts dv dvb dvd dvdr dvi dynamicplugin eds elf emacs emboss emf empathy encode epiphany evo examples exif expat extensions extra extras fam fame ffmpeg fftw firefox fits flac fltk fontconfig foomaticdb fortran fpx fts3 fuse galago garmin gd gdal gdbm gdu gedit geoip geolocation geos gfortran gif gimp ginac git glade glib gml gmp gmtsuppl gnokii gnome gnome-keyring gnome-print gnuplot gnutls gphoto2 gpm grammar graphics graphtft graphviz grass gs gsl gsm gstreamer gtk guile hal harness hddtemp hdf hdf5 hdri hlapi http httpd hvm iconv icq icu id3 ide imagemagick imap innodb inotify ipod ipv6 irda ithreads jabber jadetex java java5 java6 jbig john jpeg jpeg2k kdrive kerberos kpathsea kqemu kvm ladspa lame lapack latex latex3 lcms ldap lensfun libffi libgda libnotify libsamplerate lirc lm_sensors lua lzo mad mail maildir mailwrapper mapnik math matroska mikmod mkl mmx mmxext mng modules mono moonlight motif mozdevelop mozilla mp3 mp4 mpeg mpi mplayer mtp mudflap multilib musicbrainz mysql mysqli nautilus ncurses neXt netcdf netpbm network networking networkmanager nfs nls nntp nptl nptlonly nsplugin ntfs ntp numarray numeric nvidia obex objc ocaml octave odbc ogdi ogg ole openexr opengl openmp overview pae pam pango pcre pda pdf perl plotutils plugins png podcast policykit posix postgres postscript ppds pppd preview-latex proj projectx pstricks pulseaudio pymol python python-bindings q16 q32 qemu qhull qt3support qt4 quicktime readline reiserfs reports rle romio rpc rrdcgi rrdtool samba sasl science sdl secure-delete semantic-desktop server session sip slang slp smbclient smp sms sndfile snmp soup sox speex spell sql sqlite sse sse2 ssl startup-notification stlport subtitles subversion suexec svg swig sysfs szip t1lib tcl tcpd tex tex4ht texmacs theora threads thunderbird tidy tiff tk tntc tools truetype udev unicode usb userlocales utempter v4l2 virtualbox vorbis wav webdav webdav-serf webkit wifi wmf wxwidgets x264 xattr xcb xemacs xext xine xml xmlreader xmlrpc xorg xpm xulrunner xv xvid xvmc zlib zvbi" ALSA_CARDS="intel8x0" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mmap_emul mulaw multi null plug rate route share shm softvol" APACHE2_MODULES="actions alias auth_basic auth_digest authn_anon authn_dbd authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache cgid dav dav_fs dav_lock dbd deflate dir disk_cache env expires ext_filter file_cache filter headers ident imagemap include info log_config logio mem_cache mime mime_magic negotiation proxy proxy_ajp proxy_balancer proxy_connect proxy_http rewrite setenvif so speling status unique_id userdir usertrack vhost_alias" CAMERAS="canon" COLLECTD_PLUGINS="df interface irq load memory rrdtool swap syslog" ELIBC="glibc" GPSD_PROTOCOLS="ashtech aivdm earthmate evermore fv18 garmin garmintxt gpsclock itrax mtk3301 nmea ntrip navcom oceanserver oldstyle oncore rtcm104v2 rtcm104v3 sirf superstar2 timing tsip tripmate tnt ubx" INPUT_DEVICES="keyboard mouse evdev" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" LINGUAS="de fr" NETBEANS_MODULES="apisupport cnd dlight enterprise ergonomics groovy gsf harness ide identity j2ee java mobility nb php profiler ruby websvccommon xml" PHP_TARGETS="php5-3" QEMU_SOFTMMU_TARGETS="i386 x86_64" QEMU_USER_TARGETS="i386 x86_64" RUBY_TARGETS="ruby18 jruby" USERLAND="GNU" VIDEO_CARDS="nv nvidia nouveau vesa" XTABLES_ADDONS="quota2 psd pknock lscan length2 ipv4options ipset ipp2p iface geoip fuzzy condition tee tarpit sysrq steal rawnat logmark ipmark dhcpmac delude chaos account" 
Unset:  CPPFLAGS, CTARGET, EMERGE_DEFAULT_OPTS, INSTALL_MASK, LC_ALL, PORTAGE_BUNZIP2_COMMAND, PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS
Comment 1 Juergen Rose 2011-02-10 18:32:18 UTC
The imap server is inside of our institute network with an unofficial local IP address, but it is outside of my workgroup network.

Sending of email works neither.
Comment 2 Juergen Rose 2011-02-10 19:06:48 UTC
Sending of email with thunderbird works, sending of emails with balsa fails with "relaying denied".
 
Comment 3 Juergen Rose 2011-02-10 19:17:54 UTC
Probably it is related to Bug 351049.
Comment 4 Pacho Ramos gentoo-dev 2011-02-10 19:49:34 UTC
configuration files for evolution are stored under .local/share/evolution/, not .evolution, then, maybe something got wrong there
Comment 5 Juergen Rose 2011-02-11 12:42:09 UTC
I tried once more:
root@moose:/root(37)# rm -r ~rose/.config/evolution ~rose/.local/share/evolution ~rose/.gnome2/accels/evolution ~rose/.cache/evolution ~rose/.gconf/apps/evolution/
root@moose:/root(38)# ps -ef | grep evo
root     25518 23584  0 12:44 pts/12   00:00:00 grep --colour=auto evo
root@moose:/root(39)# killall gconfd
gconfd: no process found
root@moose:/root(40)# killall gconfd-2
root@moose:/root(41)# su - rose
##############################################################
99servers.sh:  CUR_RUNLEVEL=|3| PREV_RUNLEVEL=|N|
##############################################################
==== Interface eth0 is OK! =====
---  i_f=eth   i_f_state=OK,  before 'route | grep eth'
.bash_profile: after .bashrc PS1=|\[\033[01;31m\]rose@moose:\[\033[01;34m\]/home/rose(\#)$ \[\033[00m\]| LC_ALL=||
rose@moose:/home/rose(1)$ evolution

Then I create a new mail account with copy and paste from the gateway computer, where evolution works.

Then evolution seems to try to read with three threads to read folders at the IMAP server without asking me for a password, The reading fails and after several minutes I get an Error message in the bottom line of evolution, and some seconds later the corresonding thread (entry) disappears, some minutes later the second thread (entry in bottom line) and an half hour later the third entry disappears. In the terminal where I started evolution I see:
 rose@moose:/home/rose(10)$ 
(evolution:25152): e-data-server-ui-WARNING **: Unable to find password(s) in keyring (Keyring reports: Keine passenden Ergebnisse)
(evolution:25152): camel-local-provider-WARNING **: failed a quick-sync, trying a full sync
(evolution:25152): camel-local-provider-WARNING **: failed a quick-sync, trying a full sync

But why evolution does not ask me for a password?
Comment 6 Pacho Ramos gentoo-dev 2011-02-15 17:10:20 UTC
Would be really interesting if you could find the steps to reproduce this problem on a new created user account with a fresh configuration
Comment 7 Juergen Rose 2011-02-16 11:11:40 UTC
I created a new linux user rose_test at computer moose and tried to create evolution accounts for him. Everything works fine. During creation (i.e. at a time, when I did not entered passwords for the new evolution account) I could also perform in the IMAP and SMTP tab the "Check for Supported Types", which does not work more for the old user rose, If I try it as the user rose the evolution client shows me several (at least more than 10) the dialog window "please wait, the server is ask for supported authentification types(translated from german) [Cancel]". When I then started the first time as new user rose_test evolution, I was asked for the password of IMAP server and than when I tried to send the first email for the password of SMTP server, as expected.

What should I do, change my identy?
Comment 8 Pacho Ramos gentoo-dev 2011-02-16 11:14:38 UTC
What does occur if, in the new and working user, tou select "Forget passwords"? (and don't remove any file? I think that the removal of files blindly could cause this behavior)
Comment 9 Juergen Rose 2011-02-16 12:53:12 UTC
If I do "Forget passwords" as the new_user everythink works as expected, I will be asked again for passwords, if I try to access IMAP or SMTP servers. But for the new user rose_test there is also neither a seahorse-agent or a gnome-keyring-daemon running (I assume, because the user rose_test is not logged in via gdm or kdm, but only with 'su - rose_test), which is running for the old user rose.
Comment 10 Pacho Ramos gentoo-dev 2011-02-16 18:15:48 UTC
I think this bug is invalid then as the steps you posted in original comment are really not the way to go and not supported (I mean, removing configuration files blindly and so.)
Comment 11 Juergen Rose 2011-02-16 19:35:21 UTC
I have the trouble with this evolution acount for more than one month. I do not know exactly, what was the first step I did to reset the password. I think it was "Forget passwords" under the file menu of evolution as I wrote in my first posting.
And as this was not succesfull I googled and found the hints to remove the evolution configuration files. But even if this is not the correct way to reset passwords, it can happen that the configuration files are corrupted and you want to setup an new evolution client for an existing linux user. 
Or should I rename my home directory and create a new one?
Comment 12 Pacho Ramos gentoo-dev 2011-02-16 19:38:20 UTC
You could probably try to copy files and dirs from failing-home directory to working-one until it fails, pointing to the culprit. 

Evolution configuration is under ~/.config/evolution (anyway, for this kind of issues, it's usually better to go to forums instead of opening a bug at first)
Comment 13 Juergen Rose 2011-02-18 12:22:14 UTC
Hi Pacho,

I went to the forums, there I got the hint to remove these directories.
Now I hit the same issue on the second computer, evolution seems to be not able to get the new messages from IMAP server of the institute. I selected "Forget Passwords" and then "Send/Receive". Evolution does not ask for password. I quit evolution and start evolution again, it does not ask for passwords.
Comment 14 Juergen Rose 2011-02-18 13:34:11 UTC
I just realized that evolution tries to access the institut IMAP server, which I have not configured, compare the attached screenshot. It is the same error as BUG 351049 mentioned in comment 3.

But nevertheless I don't understand, why evolution does not asked for passwords, if I selected before "Forget Passwords".

Comment 15 Juergen Rose 2011-02-18 13:37:02 UTC
Created attachment 262915 [details]
Screenshot with evolution settings and strange imap access command
Comment 16 Juergen Rose 2011-02-18 17:20:55 UTC
I have to add a correction to comment 14. I wanted say, that evolution tries to access the IMAP server with a custom command which I have not configured.
Comment 17 Pacho Ramos gentoo-dev 2011-02-18 17:38:55 UTC
(In reply to comment #13)
> Hi Pacho,
> 
> I went to the forums, there I got the hint to remove these directories.
> Now I hit the same issue on the second computer, evolution seems to be not able
> to get the new messages from IMAP server of the institute. I selected "Forget
> Passwords" and then "Send/Receive". Evolution does not ask for password. I quit
> evolution and start evolution again, it does not ask for passwords.
> 

Please run evolution from a terminal and look for messages shown there (please do all tests with the "clean" account, not the one where you removed the config files manually)
Comment 18 Pacho Ramos gentoo-dev 2011-03-06 11:47:48 UTC
Any news here?