If there are non-ascii filenames in the web application, webapp-config fails when trying to create the content file. The reason is that when the filenames are written to the content file, there is an implicit conversion to ascii. It should either be utf-8 or configurable. Reproducible: Always Steps to Reproduce: 1. Add some non-ascii filenames to your web application. Alternatively try to install otrs from the rion overlay. 2. Install the package using webapp-config. Actual Results: You get the following error message: * Failed to write content file /var/www/otrs.2f.hu/htdocs/.webapp-otrs-2.4.9! * Error was: 'ascii' codec can't encode characters in position 202273-202276: ordinal not in range(128) And the .webapp-otrs-2.4.9 file is empty. Expected Results: No error message, .webapp-otrs-2.4.9 containing the web application contents. Trivial patch attached, with utf-8 encoding. The encoding could also be made configurable (I volunteer to do that if it's needed, but in my opinion, utf-8 should be it).
Created attachment 254123 [details, diff] UTF-8 encode filenames written to the content file.
What is your locale setting?
Good question. :) Only LC_CTYPE is set to en_US.UTF-8, the others are unset.
this doesn't look right and i can reproduce any locale problems. i'm going to close this obsolete since its an older bug, but please feel free to reopen if this is still an issue.
