I try print page in *pdf file, but printer prints blank page; no text. Printer -> HP DESKJET 3550. Old but works great. Reproducible: Always Steps to Reproduce: 1. Run evince 2. Try print any page of *pdf file 3. Blank page, no text root@maszynka /h/ska# emerge --info evince Portage 2.1.8.3 (default/linux/amd64/10.0/desktop/gnome, gcc-4.4.3, glibc-2.11.2-r0, 2.6.34.5 x86_64) ================================================================= System Settings ================================================================= System uname: Linux-2.6.34.5-x86_64-AMD_Athlon-tm-_X2_Dual-Core_QL-65-with-gentoo-1.12.13 Timestamp of tree: Thu, 23 Sep 2010 07:45:03 +0000 app-shells/bash: 4.0_p37 dev-java/java-config: 2.1.11 dev-lang/python: 2.6.5-r3, 3.1.2-r4 dev-util/cmake: 2.8.1-r2 sys-apps/baselayout: 1.12.13 sys-apps/sandbox: 1.6-r2 sys-devel/autoconf: 2.13, 2.65-r1 sys-devel/automake: 1.9.6-r3, 1.10.3, 1.11.1 sys-devel/binutils: 2.20.1-r1 sys-devel/gcc: 4.4.3-r2 sys-devel/gcc-config: 1.4.1 sys-devel/libtool: 2.2.6b sys-devel/make: 3.81-r2 virtual/os-headers: 2.6.30-r1 ABI="amd64" ACCEPT_KEYWORDS="amd64" ACCEPT_LICENSE="*" ACCEPT_PROPERTIES="*" ALSA_CARDS="ali5451 als4000 atiixp atiixp-modem bt87x ca0106 cmipci emu10k1x ens1370 ens1371 es1938 es1968 fm801 hda-intel intel8x0 intel8x0m maestro3 trident usb-audio via82xx via82xx-modem ymfpci" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mmap_emul mulaw multi null plug rate route share shm softvol" ANT_HOME="/usr/share/ant" APACHE2_MODULES="actions alias auth_basic authn_alias authn_anon authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache cgi cgid dav dav_fs dav_lock deflate dir disk_cache env expires ext_filter file_cache filter headers include info log_config logio mem_cache mime mime_magic negotiation rewrite setenvif speling status unique_id userdir usertrack vhost_alias" ARCH="amd64" ASFLAGS_x86="--32" AUTOCLEAN="yes" CBUILD="x86_64-pc-linux-gnu" CDEFINE_amd64="__x86_64__" CDEFINE_x86="__i386__" CFLAGS="-O2 -march=k8-sse3 -pipe" CFLAGS_x86="-m32" CHOST="x86_64-pc-linux-gnu" CHOST_amd64="x86_64-pc-linux-gnu" CHOST_x86="i686-pc-linux-gnu" CLEAN_DELAY="5" COLLISION_IGNORE="/lib/modules" COLORTERM="gnome-terminal" CONFIG_PROTECT="/etc /usr/share/X11/xkb /var/lib/hsqldb" CONFIG_PROTECT_MASK="/etc/ca-certificates.conf /etc/env.d /etc/env.d/java/ /etc/fonts/fonts.conf /etc/gconf /etc/revdep-rebuild /etc/sandbox.d /etc/terminfo" CVS_RSH="ssh" CXXFLAGS="-O2 -march=k8-sse3 -pipe" DBUS_SESSION_BUS_ADDRESS="unix:abstract=/tmp/dbus-5ferIB8iTt,guid=0edd04fbf5f04c564973b4e40000003f" DEFAULT_ABI="amd64" DESKTOP_SESSION="gnome" DISPLAY=":0.0" DISTDIR="/usr/portage/distfiles" EDITOR="/usr/bin/vim" ELIBC="glibc" EMERGE_DEFAULT_OPTS="--ask --verbose --alphabetical" EMERGE_WARNING_DELAY="10" EPREFIX="" EROOT="/" FEATURES="assume-digests collision-protect distlocks fixpackages news parallel-fetch protect-owned sandbox sfperms strict unmerge-logs unmerge-orphans userfetch" FETCHCOMMAND="/usr/bin/wget -t 5 -T 60 --passive-ftp -O "${DISTDIR}/${FILE}" "${URI}"" GCC_SPECS="" GDK_USE_XFT="1" GDMSESSION="gnome" GDM_LANG="pl_PL.UTF-8" GDM_XSERVER_LOCATION="local" GENTOO_MIRRORS="http://gentoo.prz.rzeszow.pl http://gentoo.po.opole.pl ftp://gentoo.po.opole.pl" GNOME_DESKTOP_SESSION_ID="this-is-deprecated" GNOME_KEYRING_CONTROL="/tmp/keyring-QTm9j6" GNOME_KEYRING_PID="4561" GTK_RC_FILES="/etc/gtk/gtkrc:/home/ska/.gtkrc-1.2-gnome2" HOME="/root" INFOPATH="/usr/share/info:/usr/share/binutils-data/x86_64-pc-linux-gnu/2.20.1/info:/usr/share/gcc-data/x86_64-pc-linux-gnu/4.4.3/info" INPUT_DEVICES="synaptics evdev" JAVAC="/etc/java-config-2/current-system-vm/bin/javac" JAVACC_HOME="/usr/share/javacc/" JAVA_HOME="/etc/java-config-2/current-system-vm" JDK_HOME="/etc/java-config-2/current-system-vm" KERNEL="linux" LANG="pl_PL.UTF-8" LANGUAGE="48" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" LC_COLLATE="C" LC_CTYPE="pl_PL.UTF-8" LDFLAGS="-Wl,-O1 -Wl,--as-needed" LDFLAGS_x86="-m elf_i386" LESS="-R -M --shift 5" LESSOPEN="|lesspipe.sh %s" LIBDIR_amd64="lib64" LIBDIR_amd64_fbsd="lib64" LIBDIR_ppc="lib32" LIBDIR_ppc64="lib64" LIBDIR_sparc32="lib32" LIBDIR_sparc64="lib64" LIBDIR_x86="lib32" LIBDIR_x86_fbsd="lib32" LIBGL_DRIVERS_PATH="/usr/lib64/dri:/usr/lib32/dri" LINGUAS="pl" LOGNAME="root" MAKEOPTS="-j3 -s" MANPATH="/etc/java-config-2/current-system-vm/man:/usr/local/share/man:/usr/share/man:/usr/share/binutils-data/x86_64-pc-linux-gnu/2.20.1/man:/usr/share/gcc-data/x86_64-pc-linux-gnu/4.4.3/man:/etc/java-config/system-vm/man/" MULTILIB_ABIS="amd64 x86" MULTILIB_STRICT_DENY="64-bit.*shared object" MULTILIB_STRICT_DIRS="/lib32 /lib /usr/lib32 /usr/lib /usr/kde/*/lib32 /usr/kde/*/lib /usr/qt/*/lib32 /usr/qt/*/lib /usr/X11R6/lib32 /usr/X11R6/lib" MULTILIB_STRICT_EXEMPT="(perl5|gcc|gcc-lib|binutils|eclipse-3|debug|portage)" NETBEANS="apisupport cnd groovy gsf harness ide identity j2ee java mobility nb php profiler soa visualweb webcommon websvccommon xml" OPENGL_PROFILE="ati" ORBIT_SOCKETDIR="/tmp/orbit-ska" PAGER="/usr/bin/less" PATH="/sbin:/bin:/usr/sbin:/usr/bin:/usr/local/bin:/usr/local/sbin" PKGDIR="/usr/portage/packages" PORTAGE_ARCHLIST="ppc x86-openbsd ppc-openbsd ppc64 x86-winnt x86-fbsd ppc-aix alpha arm x86-freebsd s390 amd64 arm-linux x86-macos x64-openbsd ia64-hpux hppa x86-netbsd amd64-linux ia64-linux x86 sparc-solaris x64-freebsd sparc64-solaris x86-linux x64-macos sparc m68k-mint ia64 mips ppc-macos x86-interix hppa-hpux amd64-fbsd x64-solaris mips-irix m68k sh x86-solaris sparc-fbsd" PORTAGE_BINHOST_CHUNKSIZE="3000" PORTAGE_BIN_PATH="/usr/lib64/portage/bin" PORTAGE_COMPRESS_EXCLUDE_SUFFIXES="css gif htm[l]? jp[e]?g js pdf png" PORTAGE_CONFIGROOT="/" PORTAGE_DEBUG="0" PORTAGE_DEPCACHEDIR="/var/cache/edb/dep" PORTAGE_ELOG_CLASSES="warn error log" PORTAGE_ELOG_MAILFROM="portage@localhost" PORTAGE_ELOG_MAILSUBJECT="[portage] ebuild log for ${PACKAGE} on ${HOST}" PORTAGE_ELOG_MAILURI="root" PORTAGE_ELOG_SYSTEM="save_summary echo" PORTAGE_FETCH_CHECKSUM_TRY_MIRRORS="5" PORTAGE_FETCH_RESUME_MIN_SIZE="350K" PORTAGE_GID="250" PORTAGE_INST_GID="0" PORTAGE_INST_UID="0" PORTAGE_NICENESS="19" PORTAGE_PYM_PATH="/usr/lib64/portage/pym" PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress --force --whole-file --delete --stats --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages" PORTAGE_RSYNC_RETRIES="3" PORTAGE_SYNC_STALE="30" PORTAGE_TMPDIR="/var/tmp" PORTAGE_VERBOSE="1" PORTAGE_WORKDIR_MODE="0700" PORTDIR="/usr/portage" PRELINK_PATH_MASK="/usr/lib64/libfreebl3.so:/usr/lib64/libnssdbm3.so:/usr/lib64/libsoftokn3.so" PROFILE_ONLY_VARIABLES="ARCH ELIBC KERNEL USERLAND" PWD="/home/ska" PYTHONDONTWRITEBYTECODE="1" RESUMECOMMAND="/usr/bin/wget -c -t 5 -T 60 --passive-ftp -O "${DISTDIR}/${FILE}" "${URI}"" ROOT="/" ROOTPATH="/opt/bin:/usr/x86_64-pc-linux-gnu/gcc-bin/4.4.3" RPMDIR="/usr/portage/rpm" RUBY_TARGETS="ruby18" SANE_BACKENDS="gt68xx" SANE_CONFIG_DIR="/etc/sane.d" SESSION_MANAGER="local/maszynka:@/tmp/.ICE-unix/4570,unix/maszynka:/tmp/.ICE-unix/4570" SHELL="/bin/fish" SHLVL="0" SSH_AGENT_PID="4589" SSH_ASKPASS="/usr/bin/ssh-askpass-fullscreen" SSH_AUTH_SOCK="/tmp/keyring-QTm9j6/ssh" STAGE1_USE="multilib nptl nptlonly unicode" SYMLINK_LIB="yes" SYNC="rsync://rsync1.pl.gentoo.org/gentoo-portage" TERM="xterm" USB_DEVFS_PATH="/dev/bus/usb" USE="X a52 aac acl acpi alsa amd64 berkdb bluetooth branding bzip2 cairo cdr cli consolekit cracklib crypt cups cxx dbus dri dts dvd dvdr eds emboss encode evo exif fam firefox flac fortran gdbm gdu gif gnome gnome-keyring gpm gstreamer gtk hal iconv ipv6 jpeg lcms ldap libnotify mad mikmod mmx mng modules mp3 mp4 mpeg mudflap multilib nautilus ncurses network-cron nls nptl nptlonly ogg opengl openmp pam pango pcre pdf perl png policykit ppds pppd python qt3support readline reflection sdl session spell sse sse2 ssl startup-notification svg sysfs tcpd tiff truetype unicode usb vorbis x264 xcb xml xorg xulrunner xv xvid zlib" ALSA_CARDS="ali5451 als4000 atiixp atiixp-modem bt87x ca0106 cmipci emu10k1x ens1370 ens1371 es1938 es1968 fm801 hda-intel intel8x0 intel8x0m maestro3 trident usb-audio via82xx via82xx-modem ymfpci" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mmap_emul mulaw multi null plug rate route share shm softvol" APACHE2_MODULES="actions alias auth_basic authn_alias authn_anon authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache cgi cgid dav dav_fs dav_lock deflate dir disk_cache env expires ext_filter file_cache filter headers include info log_config logio mem_cache mime mime_magic negotiation rewrite setenvif speling status unique_id userdir usertrack vhost_alias" ELIBC="glibc" INPUT_DEVICES="synaptics evdev" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" LINGUAS="pl" RUBY_TARGETS="ruby18" SANE_BACKENDS="gt68xx" USERLAND="GNU" VIDEO_CARDS="vesa fglrx" XTABLES_ADDONS="quota2 psd pknock lscan length2 ipv4options ipset ipp2p iface geoip fuzzy condition tee tarpit sysrq steal rawnat logmark ipmark dhcpmac delude chaos account" USER="root" USERLAND="GNU" USERNAME="ska" USE_EXPAND="ALSA_CARDS ALSA_PCM_PLUGINS APACHE2_MODULES APACHE2_MPMS CAMERAS CROSSCOMPILE_OPTS DVB_CARDS ELIBC FCDSL_CARDS FOO2ZJS_DEVICES FRITZCAPI_CARDS INPUT_DEVICES KERNEL LCD_DEVICES LINGUAS LIRC_DEVICES MISDN_CARDS NETBEANS_MODULES NGINX_MODULES_HTTP NGINX_MODULES_MAIL QEMU_SOFTMMU_TARGETS QEMU_USER_TARGETS RUBY_TARGETS SANE_BACKENDS USERLAND VIDEO_CARDS XFCE_PLUGINS XTABLES_ADDONS" USE_EXPAND_HIDDEN="CROSSCOMPILE_OPTS ELIBC KERNEL USERLAND" USE_ORDER="env:pkg:conf:defaults:pkginternal:env.d" VBOX_APP_HOME="/opt/VirtualBox" VIDEO_CARDS="vesa fglrx" WINDOWID="44040196" WINDOWPATH="7" XAUTHORITY="/root/.xauthvtgJjI" XDG_CONFIG_DIRS="/etc/xdg" XDG_DATA_DIRS="/usr/local/share:/usr/share:/usr/share/gdm" XDG_MENU_PREFIX="gnome-" XDG_SESSION_COOKIE="3168b0f5f492ce3729a6060b4b16784f-1285250151.858510-2095562538" XTABLES_ADDONS="quota2 psd pknock lscan length2 ipv4options ipset ipp2p iface geoip fuzzy condition tee tarpit sysrq steal rawnat logmark ipmark dhcpmac delude chaos account" XZ_OPT="--memory=max" ================================================================= Package Settings ================================================================= app-text/evince-2.30.3 was built with the following: USE="dbus -debug djvu -doc -dvi gnome gnome-keyring (multilib) nautilus -t1lib tiff" root@maszynka /h/ska#
What cups version do you have installed? Please attach a failing pdf file to allow us test (printing works fine for me). Also try on a new created user account to see if it also fails there. And take a look on /var/log/messages as you will probably see messages related with cups and printing.
(In reply to comment #1) > What cups version do you have installed? Please attach a failing pdf file to > allow us test (printing works fine for me). Also try on a new created user > account to see if it also fails there. And take a look on /var/log/messages as > you will probably see messages related with cups and printing. > Cups version; ================================================================= Package Settings ================================================================= net-print/cups-1.3.11-r2 was built with the following: USE="X acl -avahi dbus gnutls -java jpeg -kerberos ldap (multilib) pam perl -php png ppds python -samba -slp ssl -static tiff -xinetd -zeroconf" LINGUAS="-de -en -es -et -fr -he -id -it -ja pl -sv -zh_TW" CFLAGS="-O2 -march=k8-sse3 -pipe -DLDAP_DEPRECATED" CXXFLAGS="-O2 -march=k8-sse3 -pipe -DLDAP_DEPRECATED" I created new account and printing works fine. So, I think it's problem with configuration evince/cups.
Ok, I removed evince config directory and delete/add printer in CUPS. All works good.
did you upgrade to cups 1.4 recently ?
(In reply to comment #4) > did you upgrade to cups 1.4 recently ? > No, I have CUPS 1.3.11-r2.
