Printer : HP PhotoSmart 7260 OS : Gentoo 2.6.31 hplip : 3.9.12-R1 USE=(gtk hpcups qt4 -doc -fax -hpijs -libnotify -minimal -new-hpcups -parport -policykit -scanner -snmp -static-ppds -udev-acl) cups : 1.3.11-r1 ------------- When I launch a print job, nothing get printed. Here are the associated syslog messages : ------------- 2010-02-10 08:51:40 [kernel] [ 1312.764784] usblp0 removed 2010-02-10 08:52:25 [hp] io/hpmud/musb.c 1390 unable to write data hp:/usb/photosmart_7200_series?serial=CN38C2B29KI5: 45 second io timeout_ 2010-02-10 08:52:30 [hp] io/hpmud/musb.c 739 invalid deviceid ret=-110: Connection timed out_ 2010-02-10 08:52:30 [hp] prnt/backend/hp.c 625 ERROR: 5021 device communication error!_ 2010-02-10 08:52:30 [hp] io/hpmud/musb.c 548 aborting outstanding 7/1/2 write_ ------------- Following the associated kernel log message : ------------- 2010-02-10 08:52:30 usb 7-1 usbfs: USBDEVFS_CONTROL failed cmd hp rqt 161 rq 0 len 1024 ret -110 ------------- Following the kernel log at boot time associated with the device : ------------- 2010-02-10 08:29:49 usb 7-1 new full speed USB device using uhci_hcd and address 2 2010-02-10 08:29:49 usb 7-1 New USB device found, idVendor=03f0, idProduct=b002 2010-02-10 08:29:49 usb 7-1 New USB device strings: Mfr=1, Product=2, SerialNumber=3 2010-02-10 08:29:49 usb 7-1 Product: photosmart 7200 series 2010-02-10 08:29:49 usb 7-1 Manufacturer: hp 2010-02-10 08:29:49 usb 7-1 SerialNumber: CN38C2B29KI5 2010-02-10 08:29:49 usb 7-1 configuration #1 chosen from 1 choice 2010-02-10 08:29:49 usblp0 USB Bidirectional printer dev 2 if 0 alt 0 proto 2 vid 0x03F0 pid 0xB002 ------------- - hp-setup did the configuration apparently troublefree - hp-toolbox works correctly... as long as no print job in the queue - hp-check only complains about missing libnetsnmp-devel required dependency. I upgraded to 3.9.12.r1 from 2.8.6 b which was printing correctly.
1/ Taking into account hp-check complaint about the missing snmp required dependency and despite I do not use network printing, I rebuilt hplip +snmp 2/ I no longer tried to setup the printer as advised. (i.e. running hp-setup as root => hp-setup -i on the console) nor via http://localhost:631/ but as user (lpadmin && lp groups member) via the hp-toolbox. 3/ As I had read some similar issue on some ubuntu list that had been solved via some /etc/udev/rules.d/55-hpmud.rules I did the suggested correcting action (despite it was associated with a much older hplip version. The problem no longer occurs. I apologize for not being able to at least state which action has been decisive and for not having means to produce more valuable debugging information about this issue. Members of the Printing Team, please, feel free to close / invalid it. Regards
Hm, why are maintainers not on CC?
Okay I am closing this now as invalid. If the problem appears again feel free to re-open the bug.
Funny. I had similar problems after installing the printer via localhost:631: On the first try, the printer printed a few lines and stopped with the log message: hp[4062]: io/hpmud/musb.c 601: invalid usb_open: Permission denied kernel: usblp0: removed When re-starting the printer, the page was ejected and the job started again, this time it worked. Now I re-installed the printer via hp-setup and it seems to work.(hplip-3.10.2-r4)
