Send a print job which causes this to appear in the log: Dec 02 16:37:41 [hpcups] prnt/hpcups/HPCupsFilter.cpp 485: cupsRasterOpen failed, fd = 0_ Dec 02 16:37:41 [hp] prnt/backend/hp.c 839: ERROR: null print job total=0_ Reproducible: Always Steps to Reproduce: 1. send a print job 2. 3. Actual Results: same as above Expected Results: printed document ~x86 latest emerge -u world Can supply any info. Thanks Gene
Do you get "undefined symbol" errors before? Did you run revdep-rebuild? If this does not solve the problem try to downgrade to poppler-0.12.0.
Did the recommendations above help? Do you still have the problem. Without feedback we can not help you. I will close this bug as invalid if there is no feedback within the next days.
Without feedback we can not help here. Please reopen this bug if the problem persists and you can provide the requested information.
I have the same problems with latest ~amd64. revdep-rebuild brings no effects. Even rebuildind cups and hplip deeply. The problem is somewhat curious, because printing from e.g. kmail works more or less (the color is wrong), but printing from openoffice causes the named error. In cups the message "/usr/libexec/cups/filter/pstoraster failed" or "/usr/libexec/cups/filter/hpcups failed" are given. I have a HP OfficeJet 6500 and before the last update it works fine. I don't know which packages have been updated (Can I figure it out?).
(In reply to comment #4) > I have the same problems with latest ~amd64. > > revdep-rebuild brings no effects. Even rebuildind cups and hplip deeply. > The problem is somewhat curious, because printing from e.g. kmail works more or > less (the color is wrong), but printing from openoffice causes the named error. > In cups the message "/usr/libexec/cups/filter/pstoraster failed" or > "/usr/libexec/cups/filter/hpcups failed" are given. > I have a HP OfficeJet 6500 and before the last update it works fine. I don't > know which packages have been updated (Can I figure it out?). > Which verion of poppler are you using. If it is higher than poppler-0.12.0 can you please try if downgrading to poppler-0.12.0 helps.
(In reply to comment #5) > (In reply to comment #4) [...] > Which verion of poppler are you using. If it is higher than poppler-0.12.0 can > you please try if downgrading to poppler-0.12.0 helps. > I am using version 0.10.7. But I got it working. I rebuild app-text/ghostscript-gpl, removed the printer in cups and run hp-setup again. After that the printer works fine. Maybe this was the problem, because I reinstalled the printer after each try (deep rebuilding of cups and hplip) and only after rebuilding ghostscript the printer works.
Same problem here, printing from OpenOffice, CUPS web interface says: "/usr/libexec/cups/filter/hpcups failed" /var/log/messages says: Mar 5 21:49:28 GentHost hpcups[12252]: prnt/hpcups/HPCupsFilter.cpp 361: DEBUG: Bad PPD - hpPrinterLanguage not found The suggested poppler-0.12.0 is no longer in the Portage tree. revdep-rebuild didn't help the situation. I re-installed app-text/ghostscript-gpl, net-print/cups, and net-print/hplip, then deleted and recreated the printer using the CUPS web interface, and printing was restored.
Related: https://bugs.launchpad.net/ubuntu/+source/hplip/+bug/401140 https://bugzilla.redhat.com/show_bug.cgi?id=579355
