Bug 287432 – Parallels Desktop 4 for Linux: Error during configuration Parallels Desktop

• Status: VERIFIED CANTFIX
• Product: Gentoo Linux

[Description Alexander 2009-10-02 23:00:20 UTC]

After executing
# sh parallels-desktop-4.0.6578.438874.run
that have been downloaded from official site, it stops on 96% of installation and returns error.

Reproducible: Always

Steps to Reproduce:
1. Download .run package from official site
2. Execute 
3. See error message

Actual Results:  
Installer finishes with error. Program doesn't start, but, however, binary files are installed.

Expected Results:  
Clean installation and startup

End of /var/log/parallels-desktop-install.log:
  Building modules, stage 2.                                                                                                                         
  MODPOST 1 modules                                                                                                                                  
  CC      /tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsnet/prl_netbridge.mod.o                                                            
  LD [M]  /tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsnet/prl_netbridge.ko                                                               
make[3]: Leaving directory `/usr/src/linux-2.6.31-gentoo'                                                                                            
make[2]: Leaving directory `/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsnet'                                                             
cd pvsvnic && make && cd ..                                                                                                                          
make[2]: Entering directory `/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic'                                                           
make -C /lib/modules/2.6.31-gentoo/build SUBDIRS=/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic SRCROOT=/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic modules                                                                                                                
make[3]: Entering directory `/usr/src/linux-2.6.31-gentoo'                                                                                           
  CC [M]  /tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic/vmvirtualnic.o                                                                
/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic/vmvirtualnic.c: In function 'prlvnic_start_card':                                       
/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic/vmvirtualnic.c:504: error: 'struct net_device' has no member named 'hard_start_xmit'    
/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic/vmvirtualnic.c:505: error: 'struct net_device' has no member named 'get_stats'          
/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic/vmvirtualnic.c:506: error: 'struct net_device' has no member named 'open'               
/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic/vmvirtualnic.c:507: error: 'struct net_device' has no member named 'stop'               
/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic/vmvirtualnic.c:508: error: 'struct net_device' has no member named 'set_mac_address'    
make[4]: *** [/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic/vmvirtualnic.o] Error 1                                                   
make[3]: *** [_module_/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic] Error 2                                                          
make[3]: Leaving directory `/usr/src/linux-2.6.31-gentoo'                                                                                            
make[2]: *** [all] Error 2                                                                                                                           
make[2]: Leaving directory `/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network/pvsvnic'                                                            
make[1]: *** [vmvirtualnic] Error 2                                                                                                                  
make[1]: Leaving directory `/tmp/.Dtbnn9s6F/parallels-kernel-modules/src/network'                                                                    
make: *** [all] Error 2                                                                                                                              
make: Leaving directory `/tmp/.Dtbnn9s6F/parallels-kernel-modules'                                                                                   
2009-10-03T02:24:34+0400: exec_with_progress: ./installer-cli --logfile=/var/log/parallels-desktop-install.log --progress --define="kversion=$(uname -r)" -i   Manifest 2>&1  1                                                                                                                           
2009-10-03T02:24:34+0400: Error: Error during configuration Parallels Desktop. Look at /var/log/parallels-desktop-install.log for more information.

[Comment 1 Alexander 2009-10-03 08:38:13 UTC]

I tried to install it on kernel 2.6.26-r4 and installation succeeded... But can I find a way to install it on my 2.6.31 kernel?

[Comment 2 Petteri Räty (RETIRED) 2009-10-03 10:45:32 UTC]

Please pay more attention to the Product descriptions next time:

Gentoo Linux:   	The Gentoo Linux Distribution - Ebuilds and System related issues.
If you're unsure where your bugs go, then file them here.

[Comment 3 Jorge Manuel B. S. Vicetto (RETIRED) 2009-10-03 11:56:02 UTC]

Removed restrictions.

[Comment 4 Jorge Manuel B. S. Vicetto (RETIRED) 2009-10-03 12:01:42 UTC]

(In reply to comment #0)
> After executing
> # sh parallels-desktop-4.0.6578.438874.run
> that have been downloaded from official site, it stops on 96% of installation
> and returns error.
...
> Actual Results:  
> Installer finishes with error. Program doesn't start, but, however, binary
> files are installed.
> 

What gave you the impression that Gentoo supports using upstream packages to install binary programs?
The only official way to install packages in Gentoo is through ebuilds. If there is no ebuild for a particular package, you'll have to write one or find someone willing to do it for you.
If the upstream installer puts any files outside of /opt, you may just have borked your system and you may have a hard time finding anyone willing to help you fix it. That is why you should never install any upstream package directly.

[Comment 5 Patrick Lauer 2009-10-03 14:58:03 UTC]

We can't handle random third-party installers that do things in various flavours of wrong ...

[Comment 6 Alexander 2009-10-03 20:44:23 UTC]

Thanks for support. I just rolled back to kernel 2.6.30-r6 and successfully installed this package. I suppose that problem is that Parallels doesn't support 2.6.31 kernel.