When first loading realplayer 8, it asks you to configure it.. you must enter your email address, country, connection speed etc... after completing this form, the alpha version freezes up completely killing it and restarting brings you back to the initial setup... which just freezes in exactly the same way. System: Alpha PWS 500/AU (Miata) EV56 cpu, 640mb ram, 18gig Qlogic 1020 SCSI (original DEC)
Greg, thoughts on this? To see the ebuild and how it's installed: please see: http://cvs.gentoo.org/cgi-bin/viewcvs.cgi/*checkout*/gentoo-x86/media-video/realplayer/realplayer-8-r4.ebuild?rev=1.6 Thanks much :)
I don't have an Alpha right now to work on. It would help to get an strace or something equiv to see where it is hanging at. We have had cases where the install would hang/crash at the end (due to missing directories sometimes) but had left a good install when it did. You might also go to the install directory and just see if there isn't an install there. If there is, running the ./realplay executable should do the rest.
I can reproduce the problem on my box only the first time I start realplay . The registration box comes up and after I click the Finish button, the process will freeze (essentially using 100% CPU). I created an strace output and attached it to this bug. What is different on my box though is that when I start realplay a second time , ther registration box comes up again but pressing the Finish button will no longer cause realplay to freeze. In fact it is working just fine now
Created attachment 7416 [details] strace output from the looping realplay
Greg, did the strace help?
Greg, any insight?
I don't see anything in the strace that might point us to the problem. It all looks good up to the point that we get 3 sigints (or one on three threads) and it dies. It was trying to open one of the pref files just before it died (~/.RealNetworks_RealCookies_60). Has anyone tried running the installer in a debugger to see if we can get any info at all from that?
Reassigning because Chouser no longer has an Alpha system
Ive contacted real.com support, but had no response. no new version is available, so im assuming this bug isnt going to get fixed. marking CANTFIX, if anyone can offer any new info please REOPEN.
Remarking CANTFIX
