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Bug 131473 - Unclear scope wording causes confusion to the visitor.
Summary: Unclear scope wording causes confusion to the visitor.
Status: RESOLVED WONTFIX
Alias: None
Product: [OLD] Docs on www.gentoo.org
Classification: Unclassified
Component: Other documents (show other bugs)
Hardware: All Linux
: High normal (vote)
Assignee: Docs Team
URL: http://www.gentoo.org/doc/en/
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2006-04-27 09:09 UTC by Matej Stepanek
Modified: 2006-04-28 14:38 UTC (History)
0 users

See Also:
Package list:
Runtime testing required: ---


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Description Matej Stepanek 2006-04-27 09:09:05 UTC
It's not obvious to the visitor if the page http://www.gentoo.org/doc/en/ is providing overview of all documentation the Gentoo website provides or only part of it.

Subsequently the visitor doesn't know if he's searching for some piece of documentation or a guide how to do something if it's enough to search in this subtree only or if he has to search other headings as well (namely Installation,
Resources and Miscellaneous Resources). This causes him a confusion.

I suggest to replace the wording "This page will give you a quick overview on the documentation we provide" with either "This page will give you a quick overview on all the documentation we provide" or "This page will give you a quick overview on a part of the documentation we provide" or "This page will give you a quick overview on most of the documentation we provide".
Comment 1 Jakub Moc (RETIRED) gentoo-dev 2006-04-27 09:38:15 UTC
Stop filing zillion bugs about identical "problem", please.


*** This bug has been marked as a duplicate of 131465 ***
Comment 2 Matej Stepanek 2006-04-28 11:27:43 UTC
"Stop filling zillion bugs about identical \"problem\", please" is not an argument that would be relevant to the bugreport. I think I clearly described the problem.
Can I ask to which bug is this a duplicate?

Posting one bugreport along the line "The gentoo website is hard to navigate" doesn't help anything because it's not either clear where the problem is, nor how to fix it. It's necessary to find individual particular spots which
cause bad navigability and report them separately. Only then the web designers
can process them one by one and gradually remove.
Comment 3 Xavier Neys (RETIRED) gentoo-dev 2006-04-28 11:35:56 UTC
I think we've had enough spam from you for at least a month. Thank you.
Comment 4 Matej Stepanek 2006-04-28 13:03:01 UTC
Please stop with your personal insults. They don't help anything. If you think my bugreport is invalid, please say why. I believe it's completely reasonable.

It's irrelevant whether I filed other bugreports or not. If there is a lot of bugs, the result is a lot of bugreports. I am not causing the bugs so don't blame me for the work associated with processing the bugreports. You are shooting the messenger.
Comment 5 Xavier Neys (RETIRED) gentoo-dev 2006-04-28 13:10:02 UTC
You have already been given an explanation.
Comment 6 Matej Stepanek 2006-04-28 13:57:25 UTC
I checked again, there was no explanation. I understand if you consider this bug too unimporant in the light of other bugs, but in such case I think it's appropriate to set it a low priority and leave it as is. I don't expect you to do what I say but I expect you to act systematically. But saying some insults and then pretending that it's explanation, that's not worth rational beings.

I believe it's OK to fill lot of tiny bugs regarding website usability, because the writer of the text is not able to spot it - it's almost impossible to imagine what information the reader already will have at what point and what not yet.

If you think I am wasting your time, no, that's the insulting replies that actually take unnecessary time. There's always a way how to deal with such reports in a graceful way that doesn't take much time and leaves the possibility for someone in the future wanting to do website janitor to go and fix all these problems. These problems have the advantage they actually don't require a deep understanding of the Gentoo problematics to be fixed.
Comment 7 Jan Kundrát (RETIRED) gentoo-dev 2006-04-28 14:20:44 UTC
(In reply to comment #6)
> I believe it's OK to fill lot of tiny bugs regarding website usability, because
> the writer of the text is not able to spot it - it's almost impossible to
> imagine what information the reader already will have at what point and what
> not yet.

Nope, it isn't. You've been told by us - the folks dealing with bugreports - not to fill a lot of small bugs. We really do consider them the same.

> If you think I am wasting your time, no, that's the insulting replies that
> actually take unnecessary time.

In our opinion (again, we're the folks dealing with your bugreports) stating the very similar thing multiple times wastes time.

And please think twice about further reopening, thanks in advance.
Comment 8 Matej Stepanek 2006-04-28 14:38:13 UTC
OK won't you mind last question - how do you want me to file in similar situation in the future? Put the similar bugs into one report? Or not file at all because the individual issues are of minor severity? (I still believe the devil lies in the details.)