Gentoo Websites Logo
Go to: Gentoo Home Documentation Forums Lists Bugs Planet Store Wiki Get Gentoo!
Bug 121262 - a hint on preventing duplicates in bugzilla
Summary: a hint on preventing duplicates in bugzilla
Status: RESOLVED UPSTREAM
Alias: None
Product: Gentoo Infrastructure
Classification: Unclassified
Component: Bugzilla (show other bugs)
Hardware: All Linux
: High enhancement (vote)
Assignee: Jeffrey Forman (RETIRED)
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2006-02-01 23:08 UTC by Stefan Behte (RETIRED)
Modified: 2011-10-30 23:15 UTC (History)
0 users

See Also:
Package list:
Runtime testing required: ---


Attachments

Note You need to log in before you can comment on or make changes to this bug.
Description Stefan Behte (RETIRED) gentoo-dev Security 2006-02-01 23:08:20 UTC
Hello!
Just a hint: I've heard that several people always type "all" or "All" instead of "ALL" when searching for bugs on http://bugs.gentoo.org. But [A/a]ll does not return anything, so people write a new bug report. I know for sure this happend for http://bugs.gentoo.org/show_bug.cgi?id=121156 and other bugs, which some co-workers reported. I also made that mistake.

Wouldn't it be possible to accept any spelling? I don't know what the bugzilla code looks like, but it shouldn't be a problem at all and this little measure would help preventing duplicates.

That's just a idea...
Comment 1 Jakub Moc (RETIRED) gentoo-dev 2006-02-02 01:08:24 UTC
No, it wouldn't - boolean operators only accept uppercase, that's why it's explicitely noted in UPPERCASE under the search box. See http://bugs.gentoo.org/quicksearch.html (available from the 'Help' link just next to search box, but people apparently don't ever bother reading that either).

Besides, I'm pretty sure that 99% of people wouldn't ever search even if the note was on the front page in 30pt font bold red blinking letters with "Search or suffer" midi loop background sound being played.
Comment 2 Stefan Behte (RETIRED) gentoo-dev Security 2006-02-02 04:21:34 UTC
>Besides, I'm pretty sure that 99% of people wouldn't ever search even if the
>note was on the front page in 30pt font bold red blinking letters with "Search
>or suffer" midi loop background sound being played.
Hehe ;)

Well, I didn't think about boolean operators. In my opinion it would still be better to also accept lowercase (at least for the word "all" if its in the beginning). That opinion is just based on my own experience, because - as I said - I and a co-worker reported duplicates because of that.

It would be a good idea to analyze the logs (if possible) in order to see how many people make that "lowercase-mistake". Then, maybe it's really worth to think about changing it. Or couldn't you put the default text "ALL" in the box by default? Or use checkboxes (with ALL selected by default)?

These are just some ideas to talk about...
Comment 3 Jakub Moc (RETIRED) gentoo-dev 2006-02-03 14:07:29 UTC
(In reply to comment #2)
> In my opinion it would still be
> better to also accept lowercase (at least for the word "all" if its in the
> beginning). 

Sorry, you need to request this feature upstream.

https://bugzilla.mozilla.org/enter_bug.cgi?product=Bugzilla