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Bug 116646 - OpenOffice 2.0 crashes when opening tempate dialog folder
Summary: OpenOffice 2.0 crashes when opening tempate dialog folder
Status: RESOLVED WORKSFORME
Alias: None
Product: Gentoo Linux
Classification: Unclassified
Component: Current packages (show other bugs)
Hardware: x86 Linux
: High normal (vote)
Assignee: Gentoo Office Team
URL:
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2005-12-24 14:19 UTC by Lindsay Haisley
Modified: 2006-01-19 08:37 UTC (History)
1 user (show)

See Also:
Package list:
Runtime testing required: ---


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Description Lindsay Haisley 2005-12-24 14:19:58 UTC
When working with the template dialog (File | New | Templates and Documents) as a non-priveleged user, clicking on any folder or file in the middle box causes OO to segfault.  This happens when running OpenOffice as a non-priveleged user, but not when running as root.  I've renamed ~/.ooo-2.0 and the old .openoffice directory, which doesn't help, so this must be some sort of permissions issue.  This doesn't happen with the normal file list dialog (File | Open).

For what it's worth .....

$ emerge info
Portage 2.0.51.22-r3 (default-linux/x86/2005.0, gcc-3.3.6, glibc-2.3.4.20040808-r1,glibc-2.3.5-r2, 2.6.13-gentoo-r3 i686)
=================================================================
System uname: 2.6.13-gentoo-r3 i686 Intel(R) Pentium(R) 4 CPU 2.60GHz
Gentoo Base System version 1.6.13
ccache version 2.3 [disabled]
dev-lang/python:     2.4.2
sys-apps/sandbox:    1.2.12
sys-devel/autoconf:  2.13, 2.59-r6
sys-devel/automake:  1.4_p6, 1.5, 1.6.3, 1.7.9-r1, 1.8.5-r3, 1.9.6-r1
sys-devel/binutils:  2.16.1
sys-devel/libtool:   1.5.20
virtual/os-headers:  2.6.11-r2
ACCEPT_KEYWORDS="x86"
AUTOCLEAN="yes"
CBUILD="i686-pc-linux-gnu"
CFLAGS="-O2 -mcpu=pentium4 -march=pentium4 -fprefetch-loop-arrays -pipe"
CHOST="i686-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/kde/2/share/config /usr/kde/3.4/env /usr/kde/3.4/share/config /usr/kde/3.4/shutdown /usr/kde/3/share/config /usr/lib/X11/xkb /usr/lib/mozilla/defaults/pref /usr/share/config /usr/share/texmf/dvipdfm/config/ /usr/share/texmf/dvips/config/ /usr/share/texmf/tex/generic/config/ /usr/share/texmf/tex/platex/config/ /usr/share/texmf/xdvi/ /var/qmail/control"
CONFIG_PROTECT_MASK="/etc/gconf /etc/terminfo /etc/env.d"
CXXFLAGS="-O2 -mcpu=pentium4 -march=pentium4 -fprefetch-loop-arrays -pipe"
DISTDIR="/usr/portage/distfiles"
FEATURES="autoconfig distlocks sandbox sfperms strict"
GENTOO_MIRRORS="http://gentoo.chem.wisc.edu/gentoo http://cudlug.cudenver.edu/gentoo ftp://ftp.ussg.iu.edu/pub/linux/gentoo"
LANG="en"
LC_ALL="en_US"
MAKEOPTS="-j3"
PKGDIR="/usr/portage/packages"
PORTAGE_TMPDIR="/var/tmp"
PORTDIR="/usr/portage"
PORTDIR_OVERLAY="/usr/local/portage"
SYNC="rsync://rsync.gentoo.org/gentoo-portage"
USE="x86 X Xaw3d acl acpi alsa apache2 apm arts audiofile avi berkdb bindist bitmap-fonts bonobo bzip2 cdr crypt cups curl doc dvd dvdr eds emboss encode esd evo exif expat fam fastcgi ffmpeg flac flash foomaticdb fortran gd gdbm gif glut gnome gpm gps gstreamer gtk gtk2 gtkhtml guile hal idn imagemagick imap imlib ipv6 jack java jikes jpeg junit lcms ldap libg++ libwww mad maildir mcal mhash mikmod ming mng motif mozilla mp3 mpeg mysql nas ncurses nls ogg oggvorbis opengl oss pam pcre pdflib perl plotutils png ppds python quicktime readline recode samba sasl scanner sdl slang slp snmp spell sse ssl svga tcltk tcpd tetex tiff truetype truetype-fonts type1-fonts udev usb vorbis xine xml xml2 xmms xosd xv xvid zeo zlib userland_GNU kernel_linux elibc_glibc"
Unset:  ASFLAGS, CTARGET, LDFLAGS, LINGUAS
Comment 1 Lindsay Haisley 2005-12-24 14:32:54 UTC
Here's strace output on the crash:

ioctl(6, FIONREAD, [32])                = 0
read(6, "o\2\247\34\271/|)\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\1\0"..., 32) = 32
write(6, "\226\4\2\0\0\1@\3", 8)        = 8
read(6, "\1\0\250\34\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0\1"..., 32) = 32
ioctl(6, FIONREAD, [0])                 = 0
gettimeofday({1135463137, 19238}, NULL) = 0
poll([{fd=7, events=POLLIN}, {fd=6, events=POLLIN, revents=POLLIN}, {fd=13, events=POLLIN|POLLPRI}, {fd=15, events=POLLIN|POLLPRI}, {fd=16, events=POLLIN|POLLPRI}, {fd=17, events=POLLIN|POLLPRI}, {fd=23, events=POLLIN}], 7, 31) = 1
ioctl(6, FIONREAD, [32])                = 0
read(6, "\4\1\250\34\271/|)r\0\0\0^\2@\3\0\0\0\0001\2:\2\202\0\21"..., 32) = 32
write(6, "\22\0\7\0^\2@\3\376\0\0\0\6\0\0\0 \0\2\0\1\0\0\0\271/|"..., 36) = 36
gettimeofday({1135463137, 21199}, NULL) = 0
write(6, "\32\0\6\0^\2@\3\314\0\1\1\0\0\0\0\222\0@\3\0\0\0\0", 24) = 24
read(6, "\34g\251\34^\2@\3\376\0\0\0\275/|)\0\0\0\0\275/|)\210g"..., 32) = 32
read(6, "\1\0\253\34\0\0\0\0\0\20\0\0\0\0\0\0\0\0\0\0\0\0\0\0\0"..., 32) = 32
write(6, ";\3\5\0\26\3@\3\0\0\0\0v\0>\0*\1\27\1F\0\v\0^\2@\3\26\3"..., 136) = 136
read(6, 0xbff7cc60, 32)                 = -1 EAGAIN (Resource temporarily unavailable)
select(7, [6], NULL, NULL, NULL)        = 1 (in [6])
read(6, "\1\0\261\34\3\0\0\0!\0\0\0\1\0\1\n\377\377\377\377\0\0"..., 32) = 32
read(6, "\377\200\343\0\377\200c\0\0\0E\10", 12) = 12
read(6, "\1\20\262\34\0\0\0\0r\0\0\0\5\0\26\0\330\2\223\1\0\0\0"..., 32) = 32
write(6, "5\20\4\0\344\3@\3^\2@\3\20\0\20\0007\1\4\0\345\3@\3\344"..., 88) = 88
read(6, 0xbff7cd40, 32)                 = -1 EAGAIN (Resource temporarily unavailable)
select(7, [6], NULL, NULL, NULL)        = 1 (in [6])
read(6, "\16\1\265\34\344\3@\3\0\0>\0\0\0\0\0\0\0\0\0^\2@\3\230"..., 32) = 32
read(6, "\1\20\267\34\200\0\0\0\0\0\0\0\37\333\f\10`\345J\10\345"..., 32) = 32
readv(6, [{"PKPKPKPKPKPKPKPKPKPKPKPKPKPKPKPK"..., 512}, {"", 0}], 2) = 512
ioctl(6, FIONREAD, [0])                 = 0
write(6, "6\20\2\0\344\3@\3;\3\5\0\225\2@\3\0\0\0\0v\0>\0*\1\27\001"..., 632) = 632
ioctl(6, FIONREAD, [0])                 = 0
poll([{fd=6, events=POLLIN, revents=POLLIN}], 1, 1000) = 1
ioctl(6, FIONREAD, [32])                = 0
read(6, "\16\0\276\34^\2@\3\0\0>\0x\0\0\0\n\1\0\0\346\3@\3\230g"..., 32) = 32
gettimeofday({1135463137, 23982}, NULL) = 0
gettimeofday({1135463137, 24055}, NULL) = 0
gettimeofday({1135463137, 24121}, NULL) = 0
gettid()                                = 32509
mmap2(0xbfd83000, 40960, PROT_READ|PROT_WRITE|PROT_EXEC, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0xbfd83000
sigaltstack({ss_sp=0xbfd83000, ss_flags=0, ss_size=40960}, NULL) = 0
rt_sigaction(SIGHUP, NULL, {0xb6c3965e, ~[KILL STOP], SA_RESTART|SA_SIGINFO}, 8) = 0
rt_sigaction(SIGINT, NULL, {0xb6c3965e, ~[KILL STOP], SA_RESTART|SA_SIGINFO}, 8) = 0
rt_sigaction(SIGTERM, NULL, {0xb6c3965e, ~[KILL STOP], SA_RESTART|SA_SIGINFO}, 8) = 0
rt_sigprocmask(SIG_UNBLOCK, [HUP INT QUIT USR2 TERM CHLD], NULL, 8) = 0
mmap2(0xbfd8d000, 12288, PROT_READ|PROT_WRITE|PROT_EXEC, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS, -1, 0) = 0xbfd8d000
mprotect(0xbfd8d000, 12288, PROT_NONE)  = 0
gettimeofday({1135463137, 25142}, NULL) = 0
rt_sigprocmask(SIG_SETMASK, NULL, [RTMIN], 8) = 0
write(19, "\300\230\t\10\0\0\0\0\224\313\367\277\20\355\262\262\330"..., 148) = 148
rt_sigprocmask(SIG_SETMASK, NULL, [RTMIN], 8) = 0
rt_sigsuspend([] <unfinished ...>
--- SIGRTMIN (Unknown signal 32) @ 0 (0) ---
<... rt_sigsuspend resumed> )           = -1 EINTR (Interrupted system call)
sigreturn()                             = ? (mask now [RTMIN])
kill(32533, SIGRTMIN)                   = 0
rt_sigprocmask(SIG_SETMASK, NULL, [RTMIN], 8) = 0
rt_sigsuspend([] <unfinished ...>
--- SIGRTMIN (Unknown signal 32) @ 0 (0) ---
<... rt_sigsuspend resumed> )           = -1 EINTR (Interrupted system call)
sigreturn()                             = ? (mask now [RTMIN])
rt_sigprocmask(SIG_SETMASK, NULL, [RTMIN], 8) = 0
write(19, "\300\230\t\10\0\0\0\0\20\314\367\277\20\355\262\262($\27"..., 148) = 148
rt_sigprocmask(SIG_SETMASK, NULL, [RTMIN], 8) = 0
rt_sigsuspend([] <unfinished ...>
--- SIGRTMIN (Unknown signal 32) @ 0 (0) ---
<... rt_sigsuspend resumed> )           = -1 EINTR (Interrupted system call)
sigreturn()                             = ? (mask now [RTMIN])
kill(32534, SIGRTMIN)                   = 0
mmap2(0xbfd8d000, 12288, PROT_READ|PROT_WRITE|PROT_EXEC, MAP_PRIVATE|MAP_FIXED|MAP_ANONYMOUS|MAP_NORESERVE, -1, 0) = 0xbfd8d000
--- SIGFPE (Floating point exception) @ 0 (0) ---
rt_sigaction(SIGFPE, {0xb6c3965e, ~[], SA_RESTART|SA_SIGINFO}, {0xb6c3965e, ~[KILL STOP], SA_RESTART|SA_SIGINFO}, 8) = 0
--- SIGSEGV (Segmentation fault) @ 0 (0) ---
+++ killed by SIGSEGV +++
Comment 2 Lindsay Haisley 2005-12-24 14:36:22 UTC
If I open a fresh, nonpriv user account and run OO from said account, this does _not_ happen, so something in my existing desktop setup or file structure is causing this problem.  in OO 1.1.x I developed and used a number of templates with no problems.
 
Comment 3 Andreas Proschofsky (RETIRED) gentoo-dev 2005-12-25 06:58:58 UTC
Looks like a problem in your setup, as you pointed out yourself. So not a lot we can do here. Maybe this is a permission problem? Do you have a dir in your templates path, which is not accessible? Still it shouldn't crash in such a case...
Comment 4 Andreas Proschofsky (RETIRED) gentoo-dev 2006-01-19 08:26:59 UTC
Works here, can't reproduce, works for other, so closing
Comment 5 Lindsay Haisley 2006-01-19 08:37:44 UTC
The problem appears to have been transient.  Although it was reproducable when I reported it, it's no longer so.  Your closure is appropriate.  Thanks!