Bug 111732 – otrs Install Bug www-apps/otrs-2.0.3

• Status: RESOLVED NEEDINFO
• Product: Gentoo Linux

[Description R. May 2005-11-06 13:59:06 UTC]

If I installed otrs via ebuild

If I access the 

http://localhost/otrs/installer.pl

I always get a
Forbidden

You don't have permission to access /otrs/installer.pl on this server.

Regards R.



Reproducible: Always
Steps to Reproduce:
1.
2.
3.

[Comment 1 Renat Lumpau (RETIRED) 2005-11-07 09:30:11 UTC]

Speaking from experience, otrs can be tricky to install. This is most likely an
issue with your local configuration. Please consult the documentation and pay
particular attention to the webserver configuration section.

[Comment 2 R. May 2005-11-07 09:41:18 UTC]

Hello, 
 
if I use the Directory structure from a SUSE rpm it works fine, but the ebuild 
will not work. This means (I think so) the apache works correct. 
 
Regards Roland 

[Comment 3 Renat Lumpau (RETIRED) 2005-11-27 11:23:57 UTC]

Please post your otrs config and relevant Apache config files.

[Comment 4 Renat Lumpau (RETIRED) 2005-12-15 10:01:23 UTC]

closing for now, reopen with requested info