Gentoo Websites Logo
Go to: Gentoo Home Documentation Forums Lists Bugs Planet Store Wiki Get Gentoo!
Bug 227959 - app-office/openoffice-2.4.1 crashes at startup or during use
Summary: app-office/openoffice-2.4.1 crashes at startup or during use
Alias: None
Product: Gentoo Linux
Classification: Unclassified
Component: Current packages (show other bugs)
Hardware: x86 Linux
: High normal (vote)
Assignee: Gentoo Linux bug wranglers
Depends on:
Reported: 2008-06-18 02:17 UTC by Patrick Lorazo
Modified: 2008-06-26 03:38 UTC (History)
0 users

See Also:
Package list:
Runtime testing required: ---


Note You need to log in before you can comment on or make changes to this bug.
Description Patrick Lorazo 2008-06-18 02:17:54 UTC
The various components of app-office/openoffice-2.4.1 crash at startup or during use. After typing the related command (please see below), (1) the message "libGL warning: 3D driver claims to not support visual 0x4b" first appears, (2) the OpenOffice greeting window (logo) is displayed and (3) the following behaviour is as follows :

1) oocalc : crashes upon window resizing;
2) oodraw : crashes as the main window appears;
3) ooimpress : crashes upon selecting a menu;
4) oowriter : crashes as the main window appears;
5) ooffice : crashes as the main window appears.

No other message (error or not) is displayed.

Removing and reinstalling OpenOffice did not solve the problem ; removing the directory .ooo-2.0/ did not help either.

Please also note that app-office/openoffice-2.4.0 did work properly.

Reproducible: Always

Steps to Reproduce:
1.Type a command (oocalc, oodraw, ooimpress, oowriter or ooffice).
2.Wait, resize a window or select a menu.

Actual Results:  
OpenOffice crashes without producing any error messages.

Expected Results:  
The main window should appear ; resizing the window or selecting a menu should not cause a crash.

Portage (default-linux/x86/2007.0/desktop, gcc-4.1.2, glibc-2.6.1-r0, 2.6.24-gentoo-r8 i686)
System uname: 2.6.24-gentoo-r8 i686 Intel(R) Pentium(R) 4 CPU 2.60GHz
Timestamp of tree: Tue, 17 Jun 2008 23:33:01 +0000
app-shells/bash:     3.2_p33
dev-java/java-config: 1.3.7, 2.1.6
dev-lang/python:     2.4.4-r13
dev-python/pycrypto: 2.0.1-r6
sys-devel/autoconf:  2.13, 2.61-r1
sys-devel/automake:  1.4_p6, 1.5, 1.6.3, 1.7.9-r1, 1.8.5-r3, 1.9.6-r2, 1.10.1
sys-devel/binutils:  2.18-r1
sys-devel/gcc-config: 1.4.0-r4
sys-devel/libtool:   1.5.26
virtual/os-headers:  2.6.23-r3
CFLAGS="-march=pentium4 -O2 -pipe -fomit-frame-pointer"
CONFIG_PROTECT="/etc /usr/kde/3.5/env /usr/kde/3.5/share/config /usr/kde/3.5/shutdown /usr/share/config /var/lib/hsqldb"
CONFIG_PROTECT_MASK="/etc/env.d /etc/env.d/java/ /etc/fonts/fonts.conf /etc/gconf /etc/revdep-rebuild /etc/terminfo /etc/texmf/web2c /etc/udev/rules.d"
CXXFLAGS="-march=pentium4 -O2 -pipe -fomit-frame-pointer"
FEATURES="distlocks metadata-transfer parallel-fetch sandbox sfperms strict unmerge-orphans userfetch"
LINGUAS="fr pl"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress --force --whole-file --delete --stats --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages"
USE="3dnow X Xaw3d a52 aac aalib accessibility acl acpi addbookmarks aiglx alias alsa apm arts asf avi bash-completion berkdb bidi bitmap-fonts browserplugin cairo cdda cdio cdparanoia cdr cjk cli connectionstatus contactnotes cracklib crypt cups dbus dri dvd dvdr dvdread eds emboss emovix encode esd evo extraicons f77 fam ffmpeg firefox foomaticdb fortran freetype gadu gdbm gif gimp gimpprint glitz gnome gnutls gphoto2 gpm gstreamer gtk gtk2 hal highlight history httpd iconv imagemagick imlib ipod ipv6 isdnlog java jpeg jpeg2k kde kerberos ldap libg++ libwww live logitech-mouse mad midi mikmod mmx mng motif mozilla mozsvg mp3 mpeg mudflap mysql ncurses nls nowlistening nptl nptlonly nsplugin oav ogg openal opengl openmp oss pam pcre pdf perl png povray ppds pppd python qt qt-static qt3 qt3support qt4 quicktime readline real reflection samba scanner sdl session slang sms speex spell spl sse sse2 ssl stream svg svga symlink tcpd texteffect theora tiff timidity tk translator truetype truetype-fonts type1-fonts unicode usb v4l vcd vidix vlm vorbis webpresence win32codecs winpopup wxwindows x86 xanim xcb xcomposite xine xml xml2 xorg xosd xpm xprint xv xvid xvmc zlib" ALSA_CARDS="ali5451 als4000 atiixp atiixp-modem bt87x ca0106 cmipci emu10k1 emu10k1x ens1370 ens1371 es1938 es1968 fm801 hda-intel intel8x0 intel8x0m maestro3 trident usb-audio via82xx via82xx-modem ymfpci" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mulaw multi null plug rate route share shm softvol" APACHE2_MODULES="actions alias auth_basic authn_alias authn_anon authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache dav dav_fs dav_lock deflate dir disk_cache env expires ext_filter file_cache filter headers include info log_config logio mem_cache mime mime_magic negotiation rewrite setenvif speling status unique_id userdir usertrack vhost_alias" ELIBC="glibc" INPUT_DEVICES="keyboard mouse" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" LINGUAS="fr pl" USERLAND="GNU" VIDEO_CARDS="fbdev radeon vesa"
Comment 1 Carsten Lohrke (RETIRED) gentoo-dev 2008-06-18 09:43:27 UTC
Which video driver are you using? Is it reproducible with the plain vesa driver?
Comment 2 Jeroen Roovers (RETIRED) gentoo-dev 2008-06-18 16:19:14 UTC
Please reopen this bug when you have tested whether the suggestion in comment #1 works around the problem. It may also help to provide the output of
  emerge -vp app-office/openoffice
Comment 3 Artem Egorkine 2008-06-25 17:25:11 UTC
Could this be the same crash as described in

How about the resolution to set 'OOO_FORCE_DESKTOP=none' described in the thread?
Comment 4 Patrick Lorazo 2008-06-26 03:38:17 UTC
(In reply to comment #3)
> Could this be the same crash as described in
> How about the resolution to set 'OOO_FORCE_DESKTOP=none' described in the
> thread?
The crash does not take place upon quitting, but the suggested workaround (with the environment variable OOO_FORCE_DESKTOP set to either "none" or "gnome") indeed works.

In response to the previous questions, I have a RADEON 9200 SE video card ; as a result, I use the RADEON driver provided in the kernel. Using a plain VESA driver also allows to avoid crashes.

The output of

# emerge -vp app-office/openoffice


These are the packages that would be merged, in order:

Calculating dependencies... done!
[ebuild   R   ] app-office/openoffice-2.4.1  USE="cups dbus eds firefox gnome gstreamer gtk java kde ldap opengl pam -binfilter -debug -mono -odk -seamonkey -xulrunner" LINGUAS="fr pl -af -ar -as_IN -be_BY -bg -bn -br -bs -ca -cs -cy -da -de -dz -el -en -en_GB -en_US -en_ZA -eo -es -et -fa -fi -ga -gl -gu_IN -he -hi_IN -hr -hu -it -ja -km -ko -ku -lt -lv -mk -ml_IN -mr_IN -nb -ne -nl -nn -nr -ns -or_IN -pa_IN -pt -pt_BR -ru -rw -sh -sk -sl -sr -ss -st -sv -sw_TZ -ta_IN -te_IN -tg -th -ti_ER -tn -tr -ts -uk -ur_IN -ve -vi -xh -zh_CN -zh_TW -zu" 240,630 kB 

Total: 1 package (1 reinstall), Size of downloads: 240,630 kB