Bug 95953 – Printing with HPLIP does not print, but creates a hpijs process that uses all CPU time

• Product: Gentoo Linux
• Status: VERIFIED DUPLICATE

[Description Rob Brown 2005-06-13 03:53:25 UTC]

I have installed HPLIP (after removing HPOJ and HPIJS). The HP Printing Manager
works, I can see ink levels etc, and scanning through Kooka and XSane works.
Printing does not work: when trying to print anything, there is no response from
the printer at all, although CUPS says a print job started. A hpijs process is
started which takes up all CPU time. If I kill the hpijs process, CUPS reports
that the print job completed successfully.

Reproducible: Always
Steps to Reproduce:
1.remove HPOJ from default runlevel, stop hpoj, and emerge -C hpoj and hpijs
2.remove HPIJS printer from CUPS
3.emerge HPLIP
4.add hplip to default runlevel. Start hplip (both daemons start OK)
5.(I rebooted at this point, for an unrelated reason)
6.Try to print anything (I've tried test pages from HP printing manager and
CUPS, text from Kate, a document from OOo Writer)

Actual Results:  
No response from printer. A hpijs process was started. top reports that the
hpijs process is taking up 97% of CPU time.

Expected Results:  
Print a page on the printer.

No significant other programs running.

Computer setup: AMD64 CPU in 32-bit mode, 1GB RAM, Via K8T800 Pro motherboard. I
haven't got EHCI running because it always locks up my USB, so I'm running USB
at 12Mbps. HP PSC1350 all-in-one.

**** Please Note ****
After hplip wouldn't work, I re-emerged hpijs without unmerging hplip. Now
printing works! So there might be a problem with the hpijs component of hplip. I
get a warning when doing emerge -u that hpijs blocks hplip, but it doesn't worry
me too much - if an update to hplip comes out, I'll unmerge hpijs before
updating hplip.
*********************

Emerge info:
Portage 2.0.51.22-r1 (default-linux/x86/2005.0, gcc-3.4.4, glibc-2.3.5-r0,
2.6.11-morph10 i686)
=================================================================
System uname: 2.6.11-morph10 i686 AMD Athlon(tm) 64 Processor 3200+
Gentoo Base System version 1.6.12
dev-lang/python:     2.3.5, 2.4.1
sys-apps/sandbox:    1.2.9
sys-devel/autoconf:  2.13, 2.59-r6
sys-devel/automake:  1.4_p6, 1.5, 1.6.3, 1.7.9-r1, 1.8.5-r3, 1.9.5
sys-devel/binutils:  2.16-r1
sys-devel/libtool:   1.5.18
virtual/os-headers:  2.6.11-r1
ACCEPT_KEYWORDS="x86 ~x86"
AUTOCLEAN="yes"
CBUILD="i686-pc-linux-gnu"
CFLAGS="-march=athlon-xp -O3 -pipe -msse2 -ftracer"
CHOST="i686-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/kde/2/share/config /usr/kde/3.3/env
/usr/kde/3.3/share/config /usr/kde/3.3/shutdown /usr/kde/3.4/env
/usr/kde/3.4/share/config /usr/kde/3.4/shutdown /usr/kde/3/share/config
/usr/lib/X11/xkb /usr/lib/mozilla/defaults/pref /usr/share/config
/var/qmail/control"
CONFIG_PROTECT_MASK="/etc/gconf /etc/terminfo /etc/texmf/web2c /etc/env.d"
CXXFLAGS="-march=athlon-xp -O3 -pipe -msse2 -ftracer"
DISTDIR="/usr/portage/distfiles"
FEATURES="autoconfig distlocks sandbox sfperms strict"
GENTOO_MIRRORS="ftp://mirror.pacific.net.au/linux/Gentoo"
PKGDIR="/usr/portage/packages"
PORTAGE_TMPDIR="/var/tmp"
PORTDIR="/usr/portage"
PORTDIR_OVERLAY="/usr/local/portage"
SYNC="rsync://rsync.au.gentoo.org/gentoo-portage"
USE="x86 3dnow 3dnowex 3dnowext X Xaw3d a52 aac aalib alsa apache2 apm arts
artswrappersuid audiofile avi bash-completion berkdb bitmap-fonts bonobo bzlib
calendar cdinstall cdparanoia cdr cfq-ts crypt ctype cups curl curlwrappers dba
dv dvd dvdr dvdread eds emboss encode esd evo expat f77 fam ffmpeg fftw flac
flash foomaticdb fortran ftp gcj gd gdbm gif gimp gimpprint glut gnome gphoto2
gpm gstreamer gtk gtk2 gtkhtml guile hal iconv imagemagick imlib ipv6 jack java
javascript jikes jpeg junit kde kdeenablefinal ladcca lcms ldap lesstif libcaca
libg++ libwww lirc lm_sensors mad mbox mikmod ming mmap mmx mmxext mng monkey
motif mozilla mozsvg mp3 mpeg mysql ncurses nicksched nls nocd nptl nvidia odbc
ogg oggvorbis openal opengl oss pam pcntl pcre pda pdflib perl php pic pie
plotutils plugin png portaudio posix ppds python qt quicktime readline real sasl
scanner sdl session sharedmem shorten sk98 slang sndfile snmp soap sockets sox
speex spell sse sse2 ssl svg svga sysfs sysvipc tcltk tcpd tetex theora threads
tidy tiff truetype truetype-fonts type1-fonts unicode updated-v4l usb uudeview
v4l v4l2 vcd videos vorbis wmf wxwindows xface xine xml xml2 xmlrpc xmms xpm
xprint xsl xv xvid zlib zvbi userland_GNU kernel_linux elibc_glibc"
Unset:  ASFLAGS, CTARGET, LANG, LC_ALL, LDFLAGS, LINGUAS, MAKEOPTS

[Comment 1 Christian Apolloni 2005-06-13 11:29:35 UTC]

Got the same problem whith the same printer model using hplip-0.9.3.
hplip-0.9.2 seems to be unaffected (installed simply renaming the 0.9.3 ebuild).

[Comment 2 Kovid Goyal 2005-06-30 12:05:51 UTC]

I have the same problem with an officejet 5500, using hplip-0.9.3. Downgrading 
to 0.9.2 as Christian suggested fixes it 

[Comment 3 Heinrich Wendel (RETIRED) 2005-07-10 08:37:27 UTC]

*** This bug has been marked as a duplicate of 98428 ***

[Comment 4 Luis Medinas (RETIRED) 2005-08-02 09:08:42 UTC]

hplip-0.9.4 is in cvs. Looks like the upstream fixed your problems. Can you
please test it ? I will close the bug if you experience the same problems reopen
the bug .