Bug 923065 – app-office/libreoffice-7.5.9.2: Writer/Draw freezes when opening a converted word doc

• Product: Gentoo Linux
• Status: RESOLVED NEEDINFO

[Description sanomiad 2024-01-28 01:44:38 UTC]

Hello, 

I successfully exported a PDF file of considerable size into a DOCX format using Adobe Acrobat Pro. However, when I attempted to open it in LibreOffice Writer & Draw, the applications froze, and I have to force quit to use them again. Interestingly, other DOCX files open without any issues.


$ libreoffice --version                                                                                                                                                                                       
LibreOffice 7.5.9.2 50(Build:2)

The package was built with (& without) the following use flags:

WITH="+branding +dbus +gtk +mariadb +pdfimport +python_single_target_python3_11"

WITHOUT="-accessibility -base -bluetooth  -clang -cups -custom-cflags  -debug -eds -googledrive -gstreamer -java -kde -ldap -libreoffice_extensions_nlpsolver -libreoffice_extensions_scripting-beanshell 
-libreoffice_extensions_scripting-javascript -libreoffice_extensions_wiki-publisher -odk  -postgres -python_single_target_python3_10 -test -valgrind -vulkan"

[Comment 1 Andreas Sturmlechner 2024-02-03 19:44:17 UTC]

Have you considered reporting this upstream? Do you have any opportunity to try open that document on a different distribution?

[Comment 2 Sam James 2024-02-03 20:24:03 UTC]

Could you try attach gdb and run 'bt' when it's stuck?

[Comment 3 sanomiad 2024-02-04 03:56:36 UTC]

(In reply to Andreas Sturmlechner from comment #1)
> Have you considered reporting this upstream? Do you have any opportunity to
> try open that document on a different distribution?

I tried MacOS Sonoma and got the same results. So, I think this warrants submitting a bug report upstream.

[Comment 4 sanomiad 2024-02-04 03:57:56 UTC]

(In reply to Sam James from comment #2)
> Could you try attach gdb and run 'bt' when it's stuck?

I will try that and post the results.

[Comment 5 sanomiad 2024-03-11 03:32:29 UTC]

No fix is available as of right now. Alternate solution is to use MS Word.