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Bug 822468

Summary: Connection reset - masterdistfiles.gentoo.org
Product: Mirrors Reporter: André Breda <andrebreda>
Component: Server ProblemAssignee: Mirror Admins <mirror-admin>
Status: RESOLVED NEEDINFO    
Severity: normal CC: lance
Priority: Normal    
Version: unspecified   
Hardware: All   
OS: Linux   
Whiteboard:
Package list:
Runtime testing required: ---
Attachments: sample log

Description André Breda 2021-11-08 16:30:51 UTC
Created attachment 749577 [details]
sample log

I'm part of the team operating the source mirror from RNL - Técnico Lisboa (ftp.rnl.tecnico.ulisboa.pt/pub/gentoo/gentoo-distfiles).

We've noticed a few connection resets (sample log attached) ocasionally happening since the beginning of the month, but since yesterday it got a lot worse: our rsync cronjob that runs every 4h only managed to run once yesterday, and failed to run even once today.

How should we proceed/how can we help?
Comment 1 Alec Warner (RETIRED) archtester gentoo-dev Security 2021-11-09 17:57:40 UTC
(In reply to André Breda from comment #0)
> Created attachment 749577 [details]
> sample log
> 
> I'm part of the team operating the source mirror from RNL - Técnico Lisboa
> (ftp.rnl.tecnico.ulisboa.pt/pub/gentoo/gentoo-distfiles).
> 
> We've noticed a few connection resets (sample log attached) ocasionally
> happening since the beginning of the month, but since yesterday it got a lot
> worse: our rsync cronjob that runs every 4h only managed to run once
> yesterday, and failed to run even once today.
> 
> How should we proceed/how can we help?

Our masterdistfiles mirror is hosted by the OSL, I've raised a ticket with them (referencing this bug) to take a look.

Can you let us know if things improve or stay poor in terms of sync performance?

-A
Comment 2 Alec Warner (RETIRED) archtester gentoo-dev Security 2021-11-09 20:56:48 UTC
(In reply to Alec Warner from comment #1)
> (In reply to André Breda from comment #0)
> > Created attachment 749577 [details]
> > sample log
> > 
> > I'm part of the team operating the source mirror from RNL - Técnico Lisboa
> > (ftp.rnl.tecnico.ulisboa.pt/pub/gentoo/gentoo-distfiles).
> > 
> > We've noticed a few connection resets (sample log attached) ocasionally
> > happening since the beginning of the month, but since yesterday it got a lot
> > worse: our rsync cronjob that runs every 4h only managed to run once
> > yesterday, and failed to run even once today.
> > 
> > How should we proceed/how can we help?
> 
> Our masterdistfiles mirror is hosted by the OSL, I've raised a ticket with
> them (referencing this bug) to take a look.
> 
> Can you let us know if things improve or stay poor in terms of sync
> performance?
> 
> -A

The OSL said they poked their server and to try again. Please let me know if you continue to experience issues.
Comment 3 André Breda 2021-11-10 10:09:27 UTC
(In reply to Alec Warner from comment #2)
> (In reply to Alec Warner from comment #1)
> > (In reply to André Breda from comment #0)
> > > Created attachment 749577 [details]
> > > sample log
> > > 
> > > I'm part of the team operating the source mirror from RNL - Técnico Lisboa
> > > (ftp.rnl.tecnico.ulisboa.pt/pub/gentoo/gentoo-distfiles).
> > > 
> > > We've noticed a few connection resets (sample log attached) ocasionally
> > > happening since the beginning of the month, but since yesterday it got a lot
> > > worse: our rsync cronjob that runs every 4h only managed to run once
> > > yesterday, and failed to run even once today.
> > > 
> > > How should we proceed/how can we help?
> > 
> > Our masterdistfiles mirror is hosted by the OSL, I've raised a ticket with
> > them (referencing this bug) to take a look.
> > 
> > Can you let us know if things improve or stay poor in terms of sync
> > performance?
> > 
> > -A
> 
> The OSL said they poked their server and to try again. Please let me know if
> you continue to experience issues.

The poking seems to have done the trick! It's slowly getting up to date.
If it starts failing again I'll share it here.