| Summary: | net-im/zoom-5.4.* crashes at startup | ||
|---|---|---|---|
| Product: | Gentoo Linux | Reporter: | Patrick ALLAERT <patrickallaert> |
| Component: | Current packages | Assignee: | Ulrich Müller <ulm> |
| Status: | RESOLVED WORKSFORME | ||
| Severity: | normal | CC: | dilfridge, jstein, mva |
| Priority: | Normal | ||
| Version: | unspecified | ||
| Hardware: | All | ||
| OS: | Linux | ||
| Whiteboard: | |||
| Package list: | Runtime testing required: | --- | |
| Attachments: |
3a8f1821-5c46-49e6-91f0f5ba-5a3c9710.dmp
Dump crash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gzcrash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gz |
||
|
Description
Patrick ALLAERT
2020-12-27 23:18:53 UTC
Some more info about my system: media-libs/mesa-20.2.4 dev-qt/qtcore-5.15.1-r1 sys-devel/gcc-9.3.0-r2 sys-libs/glibc-2.32-r3 (In reply to Patrick ALLAERT from comment #0) > cat ~/.zoom/logs/zoom_stdout_stderr.log > ZoomLauncher started. This cannot be a log from the version in the gentoo repository. Our version doesn't use ZoomLauncher, but uses its own wrapper script. > Steps to Reproduce: > 1. $ zoom (In reply to Ulrich Müller from comment #2) > (In reply to Patrick ALLAERT from comment #0) > > cat ~/.zoom/logs/zoom_stdout_stderr.log > > ZoomLauncher started. > > This cannot be a log from the version in the gentoo repository. Our version > doesn't use ZoomLauncher, but uses its own wrapper script. > > > Steps to Reproduce: > > 1. $ zoom Correct, that was from the latest attempt (with net-im/zoom-bin). Now with: net-im/zoom-5.4.57450.1220 USE="bundled-qt (-bundled-libjpeg-turbo) -pulseaudio -wayland". $ zoom zoom started. Client: Breakpad is using Single Client Mode! client fd = -1 [CZPClientLogMgr::LogClientEnvironment] [MacAddr: 50:E0:85:44:51:1F][client: Linux][OS: Gentoo/Linux x64][Hardware: CPU Core:16 Frenquency:2 G Memory size:128455MB CPU Brand:Intel(R) Core(TM) i9-9880H CPU @ 2.30GHz GPU Brand:][Req ID: ] Linux Client Version is 5.4.57450.1220 QSG_RENDER_LOOP is XDG_CURRENT_DESKTOP = KDE; GDMSESSION = Graphics Card Info:: 00:02.0 VGA compatible controller: Intel Corporation UHD Graphics 630 (Mobile) (rev 02) 01:00.0 VGA compatible controller: NVIDIA Corporation TU104GLM [Quadro RTX 4000 Mobile / Max-Q] (rev a1) Zoom package arch is 64bit, runing OS arch is x86_64 AppIconMgr::systemDesktopName log Desktop Name: /usr/share/xsessions/plasma QGLXContext: Failed to create dummy context Failed to create OpenGL context for format QSurfaceFormat(version 2.0, options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize 8, stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile QSurfaceFormat::NoProfile) Abandon (core dumped) Created attachment 679972 [details]
3a8f1821-5c46-49e6-91f0f5ba-5a3c9710.dmp
Lauching zoom once produced two "dump" files, one of them being gzipped:
- 3a8f1821-5c46-49e6-91f0f5ba-5a3c9710.dmp.gz
- crash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gzcrash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gz
This is the one originally named "3a8f1821-5c46-49e6-91f0f5ba-5a3c9710.dmp".
Created attachment 679975 [details]
Dump crash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gzcrash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gz
Lauching zoom once produced two "dump" files, one of them being gzipped:
- 3a8f1821-5c46-49e6-91f0f5ba-5a3c9710.dmp.gz
- crash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gzcrash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gz
This is the one originally named "crash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gzcrash_5.4.57450.1220_impresa__2020-1228-085422.dmp.gz".
(In reply to Patrick ALLAERT from comment #3) > Graphics Card Info:: 00:02.0 VGA compatible controller: Intel Corporation > UHD Graphics 630 (Mobile) (rev 02) > 01:00.0 VGA compatible controller: NVIDIA Corporation TU104GLM [Quadro RTX > 4000 Mobile / Max-Q] (rev a1) > Zoom package arch is 64bit, runing OS arch is x86_64 > AppIconMgr::systemDesktopName log Desktop Name: /usr/share/xsessions/plasma > QGLXContext: Failed to create dummy context > Failed to create OpenGL context for format QSurfaceFormat(version 2.0, > options QFlags<QSurfaceFormat::FormatOption>(), depthBufferSize 24, > redBufferSize -1, greenBufferSize -1, blueBufferSize -1, alphaBufferSize 8, > stencilBufferSize 8, samples -1, swapBehavior QSurfaceFormat::DoubleBuffer, > swapInterval 1, colorSpace QSurfaceFormat::DefaultColorSpace, profile > QSurfaceFormat::NoProfile) > Abandon (core dumped) This doesn't seem to be Gentoo specific. Searching for the error message returns several hits for other distros, for example Ubuntu: https://askubuntu.com/questions/1179324/zoom-fails-to-launch-results-in-a-core-dump-and-memory-corruption-exit-code-13 https://forum.ubuntuusers.de/topic/zoom-client-startet-nicht/ There are some hints that the issue may be related to the proprietary NVIDIA driver. Can you try with the Intel card instead (which I see listed in your log), or with the x11-drivers/xf86-video-nouveau driver? (In reply to Patrick ALLAERT from comment #4) (In reply to Patrick ALLAERT from comment #5) Core dumps are of little use here, because the package is closed source, and in addition to that, the binary contains no symbols. Zoom upstream may be able to help, though. It doesn't crash anymore. Two changes happened since then: - I rebooted. - An update to nvidia-drivers happened, using now x11-drivers/nvidia-drivers-455.45.01-r1 I guess one of those changes is responsible for the fix, not 100% sure which one... Closing then. |
