Bug 694294

Summary:	www-client/firefox-69.0 asks for a restart of the system
Product:	Gentoo Linux	Reporter:	Ulrich Müller <ulm>
Component:	Current packages	Assignee:	Mozilla Gentoo Team <mozilla>
Status:	RESOLVED UPSTREAM
Severity:	normal
Priority:	Normal
Version:	unspecified
Hardware:	All
OS:	Linux
Whiteboard:
Package list:		Runtime testing required:	---

Description Ulrich Müller gentoo-dev

2019-09-13 14:18:22 UTC

When quitting firefox and starting it again shortly after (while the old process is still busy with cleanup? wtf?), sometimes a dialog box appears, with the following text:

"Firefox is already running, but is not responding. To open a new window, you must first close the existing Firefox process, or restart your system."

This is bad advice. A user process should not ask for a restart of the system.

Comment 1 Thomas Deutschmann (RETIRED) gentoo-dev

2019-09-13 14:42:06 UTC

This message will be displayed when your Mozilla profile is locked. This can have multiple reasons. So this is a *generic* message and Mozilla is recommending a restart as final hint because not everyone is able to bring up task manager or inspect running processes to determine and kill dead/blocking Firefox. I.e. the typical "Have you tried turning it off and on again" approach which is funny for skilled users but working for non-technical users.

We are not going to patch this message in Gentoo. Please talk with upstream if you care.