Bug 519090 – mail-client/thunderbird-31 forgets how to do mail with old profiles

• Product: Gentoo Linux
• Status: RESOLVED OBSOLETE

[Description Patrick Lauer 2014-08-05 02:31:50 UTC]

After upgrade from TB-24 to TB-31 it forgets about all existing mail accounts.

When started it offers to set up a new account, and there's no traces of old left.


This issue also happens on win32, the 31 release is very sad.


Portage 2.2.11 (python 2.7.8-final-0, default/linux/amd64/13.0/desktop/kde, gcc-4.8.3, glibc-2.19-r1, 3.15.7-gentoo x86_64)
=================================================================
System uname: Linux-3.15.7-gentoo-x86_64-AMD_Phenom-tm-_II_X4_965_Processor-with-gentoo-2.2
KiB Mem:     7918996 total,   3851116 free
KiB Swap:   16777208 total,  16746148 free
Timestamp of tree: Unknown
ld GNU ld (GNU Binutils) 2.24
app-shells/bash:          4.2_p47
dev-java/java-config:     2.2.0
dev-lang/python:          2.7.8, 3.2.5-r6, 3.3.4, 3.4.1
dev-util/cmake:           2.8.12.2-r1
dev-util/pkgconfig:       0.28-r2
sys-apps/baselayout:      2.2
sys-apps/openrc:          0.12.4
sys-apps/sandbox:         2.6-r1
sys-devel/autoconf:       2.13, 2.69
sys-devel/automake:       1.11.6, 1.12.6, 1.13.4, 1.14.1
sys-devel/binutils:       2.24-r3
sys-devel/gcc:            4.8.3
sys-devel/gcc-config:     1.8
sys-devel/libtool:        2.4.2-r1
sys-devel/make:           4.0-r1
sys-kernel/linux-headers: 3.15 (virtual/os-headers)
sys-libs/glibc:           2.19-r1
Repositories: gentoo
ACCEPT_KEYWORDS="amd64 ~amd64"
ACCEPT_LICENSE="*"
CBUILD="x86_64-pc-linux-gnu"
CFLAGS="-march=native -O2 -pipe -ggdb"
CHOST="x86_64-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/share/config /usr/share/gnupg/qualified.txt /usr/share/themes/oxygen-gtk/gtk-2.0 /var/lib/hsqldb"
CONFIG_PROTECT_MASK="/etc/ca-certificates.conf /etc/dconf /etc/env.d /etc/fonts/fonts.conf /etc/gconf /etc/gentoo-release /etc/revdep-rebuild /etc/sandbox.d /etc/terminfo /etc/texmf/language.dat.d /etc/texmf/language.def.d /etc/texmf/updmap.d /etc/texmf/web2c"
CXXFLAGS="-march=native -O2 -pipe -ggdb"
DISTDIR="/chroot/distfiles"
EMERGE_DEFAULT_OPTS="--quiet-build=n"
FCFLAGS="-O2 -pipe"
FEATURES="assume-digests binpkg-logs cgroup compressdebug config-protect-if-modified distlocks ebuild-locks fixlafiles merge-sync news parallel-fetch preserve-libs protect-owned sandbox sfperms splitdebug strict unknown-features-warn unmerge-logs unmerge-orphans userfetch userpriv usersandbox usersync xattr"
FFLAGS="-O2 -pipe"
GENTOO_MIRRORS="http://mirrors.sohu.com/gentoo/"
INSTALL_MASK="/lib/systemd /lib32/systemd /lib64/systemd /usr/lib/systemd /usr/lib32/systemd /usr/lib64/systemd /etc/systemd"
LANG="en_US.utf8"
LDFLAGS="-Wl,-O1 -Wl,--as-needed"
MAKEOPTS="-j6"
PKGDIR="/usr/portage/packages"
PORTAGE_CONFIGROOT="/"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --omit-dir-times --compress --force --whole-file --delete --stats --human-readable --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages"
PORTAGE_TMPDIR="/chroot/build"
PORTDIR="/home/pl/code/gentoo-x86"
PORTDIR_OVERLAY=""
USE="X a52 aac acpi alsa amd64 bash-completion berkdb bluetooth branding bzip2 cairo cdda cdr cjk cli compat consolekit crypt cups curl cxx dbus declarative dri dts dvd dvdr dvdread emboss encode exif expat fam ffmpeg firefox flac foomaticdb fortran ftp gcj gd gdbm gif gmp gnutls gpm gtk iconv icq idn imagemagick imap imlib innodb ipod ipv6 jabber javascript jingle jpeg jpeg2k kde kdehiddenvisibility kipi lame lcms libnotify lzo mad matroska md5sum midi mmap mmx mng modules mp3 mp4 mpeg mplayer msn multilib musepack musicbrainz mysql ncurses nls nptl nsplugin offensive ogg openal openexr opengl openmp openvg oscar pam pango pcre pdf perl php plasma png policykit ppds python qt3support qt4 quicktime raw rdesktop readline rss samba sdl semantic-desktop session speex spell sqlite sqlite3 sse sse2 sse3 ssl ssse3 startup-notification subversion svg syslog taglib tcpd threads tidy tiff tk truetype udev udisks unicode upower usb vdpau vlc vorbis wifi wmf wxwindows x264 xattr xcb xcomposite xine xinerama xml xmlrpc xpm xscreensaver xulrunner xv xvid zlib" ABI_X86="64" ALSA_CARDS="hda-intel" APACHE2_MODULES="authn_core authz_core socache_shmcb unixd actions alias auth_basic authn_alias authn_anon authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache cgi cgid dav dav_fs dav_lock deflate dir disk_cache env expires ext_filter file_cache filter headers include info log_config logio mem_cache mime mime_magic negotiation rewrite setenvif speling status unique_id userdir usertrack vhost_alias" CALLIGRA_FEATURES="kexi words flow plan sheets stage tables krita karbon braindump author" CAMERAS="ptp2" COLLECTD_PLUGINS="df interface irq load memory rrdtool swap syslog" ELIBC="glibc" GPSD_PROTOCOLS="ashtech aivdm earthmate evermore fv18 garmin garmintxt gpsclock itrax mtk3301 nmea ntrip navcom oceanserver oldstyle oncore rtcm104v2 rtcm104v3 sirf superstar2 timing tsip tripmate tnt ublox ubx" INPUT_DEVICES="evdev" KERNEL="linux" LIBREOFFICE_EXTENSIONS="presenter-console presenter-minimizer" LINGUAS="en en_GB de de_DE" OFFICE_IMPLEMENTATION="libreoffice" PHP_TARGETS="php5-5" PYTHON_SINGLE_TARGET="python2_7" PYTHON_TARGETS="python2_7 python3_2" QEMU_SOFTMMU_TARGETS="x86_64 alpha arm cris i386 lm32 m68k microblaze microblazeel mips mips64 mips64el mipsel or32 ppc ppc64 ppcemb s390x sh4 sh4eb sparc sparc64 unicore32 xtensa xtensaeb" QEMU_USER_TARGETS="alpha arm armeb cris i386 m68k microblaze microblazeel mips mipsel or32 ppc ppc64 ppc64abi32 s390x sh4 sh4eb sparc sparc32plus sparc64 unicore32 x86_64" RUBY_TARGETS="ruby20" USERLAND="GNU" VIDEO_CARDS="radeon r600" XTABLES_ADDONS="quota2 psd pknock lscan length2 ipv4options ipset ipp2p iface geoip fuzzy condition tee tarpit sysrq steal rawnat logmark ipmark dhcpmac delude chaos account"
Unset:  CPPFLAGS, CTARGET, LC_ALL, PORTAGE_BUNZIP2_COMMAND, PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS, SYNC, USE_PYTHON

[Comment 1 Ian Stakenvicius (RETIRED) 2014-08-05 03:59:52 UTC]

Yay! Intermittent and difficult-to-reproduce bug, just what i wanted.

I didn't have this issue on the two test systems and two test accounts that i tried.  I wonder if it makes a difference that i bumped to 24.7 first?

Anyhow, thanks, i'll watch out for this and try to track upstream bugs and progress...

[Comment 2 Ian Stakenvicius (RETIRED) 2014-10-07 19:28:34 UTC]

I haven't had any luck reproducing this.  Note that I don't have anything special in my thunderbird profiles though; the only extension i carry (other than the system-installed ones like enigmail and calendar) is for reordering accounts in the sidebar.  However, I have not had any issues going forwards *or* backwards between any pair of {24.7,24.8,31.0,31.1}.

Patrick, on freenode i think you mentioned there are some custom profile or extension settings in the profiles you're managing?  i don't suppose there's any way to obtain some sort of (redacted) diff between a 24.x profile and a working one built from scratch in 31.x ?

[Comment 3 Thomas Beutin 2014-11-10 09:58:58 UTC]

In my case thunderbird don't ask me for any mail server password for my accounts with non-saved passwords. The master password is requested, and the accounts with saved passwords are working fine.

I did an upgrade from mail-client/thunderbird-24.8.0 to mail-client/thunderbird-31.2.0-r1

[Comment 4 Jory A. Pratt 2015-06-03 02:53:54 UTC]

Patrick if you would please explain how you where able to migrate to 31.x for those who are effected by same profile issue you where having please.

[Comment 5 Jory A. Pratt 2017-08-26 17:56:36 UTC]

If you feel I have closed your bug and it is still a current issue, please reopen and update it completely. We will not work bugs that have no ebuild in tree any longer or can not be reproduced with a current system.

Thank You for your support and understanding
The Mozilla Team