Bug 46373 – Gnucash Crashing - Reports gtkhtml error

• Product: Gentoo Linux
• Status: RESOLVED NEEDINFO

[Description Mark Hughes 2004-03-31 09:58:46 UTC]

While running gnucash, selecting "Account Summary" from the "Reports" menu crashes gnucash.

Reproducible: Always
Steps to Reproduce:
1. run gnucash
2. select "Account Summary" from the "Reports" menu
3. crash

Actual Results:  
Crash with this error message:

gtkhtml-ERROR **: gconf error: Failed to contact configuration server (a likely
cause of this is that you have an existing configuration server (gconfd)
running, but it isn't reachable from here - if you're logged in from two
machines at once, you may need to enable TCP networking for ORBit)
 
 
aborting...
Aborted


Expected Results:  
A gnucash window containing a report.

I realize this may be a gtkhtml problem or a gnome problem, but it may also be a
problem with the gentoo package and gnucash.  Since gnucash is a critical app
for many people, I decided to list this as a gnucash bug.

Here are several other bug reports that may be related.  They may even contain
the solution, but if they do, I am not savvy enough to discern what the solution
might be: 

http://bugzilla.gnome.org/show_bug.cgi?id=124631

http://bugs.gnome.org/show_bug.cgi?id=138354

http://bugs.gentoo.org/show_bug.cgi?id=43720

All my gnome files and gtkhtml files are current per portage.

[Comment 1 foser (RETIRED) 2004-03-31 13:20:02 UTC]

update your gconf-1 to 1.0.9*

get us a debug backtrace of the crash

[Comment 2 Mark Hughes 2004-03-31 14:15:04 UTC]

I apologize in advance for not knowing more about this, but as far as I know, I am running gconf-2.4.0.1 and not gconf-1.  

This is the best I can do on the debug front, without further instruction:

mark@mantis mark $ gnucash --debug
gnucash: [D] "files to open: "()
gnucash: [D] "starting up (2)."
gnucash: [D] "gnc:find-file looking for ""finance-quote-check"" in "("/usr/share/gnucash")
gnucash: [D] "  checking for ""/usr/share/gnucash/finance-quote-check"
gnucash: [D] "found file ""/usr/share/gnucash/finance-quote-check"
gnucash: [D] "gnc:find-file looking for ""finance-quote-helper"" in "("/usr/share/gnucash")
gnucash: [D] "  checking for ""/usr/share/gnucash/finance-quote-helper"
gnucash: [D] "found file ""/usr/share/gnucash/finance-quote-helper"
gnucash: [D] "loading system configuration"
gnucash: [D] "gnc:find-file looking for ""config"" in "("/etc/gnucash")
gnucash: [D] "  checking for ""/etc/gnucash/config"
gnucash: [D] "found file ""/etc/gnucash/config"
gnucash: [D] "loading user configuration"
gnucash: [D] "Running functions on hook "report-hook
  #<procedure business-report-function ()>
gnucash: [D] "Running functions on hook "startup-hook
  #<procedure #f ()>
gnucash: [D] "Running functions on hook "ui-startup-hook
  #<procedure gnc:extensions-menu-setup ()>
gnucash: [D] "Running functions on hook "add-extension-hook
  #<procedure add-business-test ()>
  #<procedure add-log-replay-menu-item ()>
  #<procedure add-business-items ()>
  #<procedure gnc:main-window-ui-startup-handler ()>
  #<procedure gnc:tip-of-the-day-startup-func ()>
gnucash: [D] "Running functions on hook "book-closed-hook
  #<procedure gnc:main-window-book-close-handler (session)>
gnucash: [D] "Running functions on hook "book-opened-hook
  #<procedure import-commodities (session)>
  #<procedure gnc:main-window-book-open-handler (session)>
  #<procedure #f (session)>
gnucash: [D] "Running functions on hook "ui-post-startup-hook
  #<procedure business-ui-started ()>
 
gtkhtml-ERROR **: gconf error: Failed to contact configuration server (a likely cause of this is that you have an existing configuration server (gconfd) running, but it isn't reachable from here - if you're logged in from two machines at once, you may need to enable TCP networking for ORBit)
 
 
aborting...
Aborted

[Comment 3 Robson Braga Araujo 2004-04-08 11:42:45 UTC]

I have the same problem as Mark Hughes. If you manually run gconfd-1, it works perfectly. When gnucash starts, the gconfd-2 is started but it seems gnucash can't find it. If both are up, it runs ok.

[Comment 4 Josh Sled 2004-04-16 14:40:43 UTC]

This is due to gnucash still being a gnome-1 app, and more specifically due to gtkhtml-1 requiring the gconfd-1 server to be running.

Gconfd-1 needs to be installed and it's server needs to be running for gnucash reporting to work.

[Comment 5 foser (RETIRED) 2004-08-08 16:45:53 UTC]

we could maybe create a wrapper for gnucash that always starts gconfd-1, that should solve this should it not ?

[Comment 6 Alastair Tse (RETIRED) 2004-08-08 19:10:53 UTC]

i don't think that is necessary .. i think the problem was that gconfd-1 and gconfd-2 couldn't co-exist until gconf-1.0.9. this is because of locking problems or something similar to that. so (in theory) upgrading to gconf-1.0.9 should fix it.

[Comment 7 foser (RETIRED) 2004-08-09 03:07:32 UTC]

thats what i thought as well, but i already suggested that in comment #2

[Comment 8 Alastair Tse (RETIRED) 2004-10-22 12:30:27 UTC]

needinfo, as it should work without problems with gconf-1.0.9 from SLOT=1