Bug 287958 – app-text/acroread-9.1.3: -- terminate called after throwing an instance of 'ASErrException'

• Product: Gentoo Linux
• Status: RESOLVED NEEDINFO

[Description Henrique Dias 2009-10-06 20:54:45 UTC]

When I try run acroread I get this message:
$ acroread 
terminate called after throwing an instance of 'ASErrException'
Aborted

Reproducible: Always

Steps to Reproduce:
1.run acroread


Actual Results:  
$ acroread 
terminate called after throwing an instance of 'ASErrException'
Aborted

Expected Results:  
I don't expect any errors

Portage 2.1.6.13 (default/linux/amd64/2008.0, gcc-4.2.4, glibc-2.9_p20081201-r2, 2.6.30-gentoo-r5 x86_64)
=================================================================
System uname: Linux-2.6.30-gentoo-r5-x86_64-Intel-R-_Core-TM-2_Duo_CPU_T7250_@_2.00GHz-with-gentoo-1.12.11.1
Timestamp of tree: Tue, 06 Oct 2009 19:00:01 +0000
app-shells/bash:     4.0_p28
dev-lang/python:     2.5.4-r3, 2.6.2-r1
dev-python/pycrypto: 2.0.1-r8
dev-util/cmake:      2.6.4-r3
sys-apps/baselayout: 1.12.11.1
sys-apps/sandbox:    1.6-r2
sys-devel/autoconf:  2.13, 2.63-r1
sys-devel/automake:  1.4_p6, 1.5, 1.7.9-r1, 1.8.5-r3, 1.9.6-r2, 1.10.2
sys-devel/binutils:  2.18-r3
sys-devel/gcc-config: 1.4.1
sys-devel/libtool:   2.2.6a
virtual/os-headers:  2.6.30-r1
ACCEPT_KEYWORDS="amd64"
CBUILD="x86_64-pc-linux-gnu"
CFLAGS="-march=nocona -O2 -pipe"
CHOST="x86_64-pc-linux-gnu"
CONFIG_PROTECT="/etc"
CONFIG_PROTECT_MASK="/etc/ca-certificates.conf /etc/env.d /etc/fonts/fonts.conf /etc/gconf /etc/revdep-rebuild /etc/sandbox.d /etc/splash /etc/terminfo /etc/udev/rules.d"
CXXFLAGS="-march=nocona -O2 -pipe"
DISTDIR="/usr/portage/distfiles"
FEATURES="distlocks fixpackages parallel-fetch protect-owned sandbox sfperms strict unmerge-orphans userfetch"
GENTOO_MIRRORS="http://mirror.gentoo.no"
LANG="C"
LDFLAGS="-Wl,-O1"
LINGUAS="en pt"
MAKEOPTS="-j3"
PKGDIR="/usr/portage/packages"
PORTAGE_CONFIGROOT="/"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress --force --whole-file --delete --stats --timeout=180 --exclude=/distfiles --exclude=/local --exclude=/packages"
PORTAGE_TMPDIR="/var/tmp"
PORTDIR="/usr/portage"
PORTDIR_OVERLAY="/usr/local/portage/layman/perl-experimental"
SYNC="rsync://rsync.gentoo.org/gentoo-portage"
USE="X acl alsa amd64 berkdb bzip2 cairo cli cracklib crypt cups db dbus dri gdbm gif gnome gpm gtk hal iconv isdnlog jpeg mmx mng modules mudflap multilib ncurses nls nptl nptlonly openmp pam pcre pdf perl png pppd python readline reflection session spl sse sse2 ssl svg sysfs tcpd unicode xorg zlib" ALSA_CARDS="hda-intel" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mmap_emul mulaw multi null plug rate route share shm softvol" APACHE2_MODULES="actions alias auth_basic authn_alias authn_anon authn_dbm authn_default authn_file authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user autoindex cache dav dav_fs dav_lock deflate dir disk_cache env expires ext_filter file_cache filter headers include info log_config logio mem_cache mime mime_magic negotiation rewrite setenvif speling status unique_id userdir usertrack vhost_alias" ELIBC="glibc" INPUT_DEVICES="evdev keyboard mouse synaptics" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216 lcdm001 mtxorb ncurses text" LINGUAS="en pt" USERLAND="GNU" VIDEO_CARDS="nvidia%"
Unset:  CPPFLAGS, CTARGET, EMERGE_DEFAULT_OPTS, FFLAGS, INSTALL_MASK, LC_ALL, PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS

[Comment 1 Pacho Ramos 2010-01-09 15:11:01 UTC]

I cannot reproduce this on my amd64 systems with acroread 9.2 and emul-linux*20091231 (from testing but more recommended than current stable ones ;-))

[Comment 2 Jeremy Carlson 2010-02-11 05:02:25 UTC]

I use another linux distribution, but I came across your problem while trying to solve the same issue. Here's my findings.

Acroread is a 32-bit application, and if you are running a 64-bit OS, 32-bit apps don't always work "out of the box."

If you do an strace on acroread (strace -f acroread), I expect you to see that it is looking for /usr/lib/gconv just before it fails. If you haven't installed the 32-bit libraries make sure you do so. After doing so, make sure the libraries in /usr/lib/gconv are 32-bit libraries: "file /usr/lib/gconv/*" should tell you whether they are or not. It will either say "ELF 32-bit" or "ELF 64-bit" with some additional text. If it's 64 bit in /usr/lib/gconv you are on your own, because chances are, moving it may break other things in your OS, I'm not sure if the directory is hard coded into the dependency libraries or not, or how to get around it.

Once you get past that hurdle, you will probably come up against the pango hurdle. You will be able to launch acroread, but all the letters will be displayed as boxes. Here's the fix for that.

In my case, I copied the /etc/pango/x86_64-slackware-linux to /etc/pango/i486-slackware-linux (cp -a /etc/pango/x86_64-slackware-linux /etc/pango/i486-slackware-linux) and modified the pango.modules file in /etc/pango/i486-slackware-linux to point to 32-bit libraries (sed -i -e 's/lib64/lib/' /etc/pango/i486-slackware-linux/pango.modules). If you haven't installed the 32-bit pango libraries, now would be a good time to do so. Your directory names may be slightly different based on your OS, so adjust accordingly.

Hope this works.

[Comment 3 Pacho Ramos 2010-09-09 13:41:17 UTC]

Still valid with 9.3.4 for you?

[Comment 4 Andreas K. Hüttel 2011-06-05 15:53:36 UTC]

No reply for half a year, version not in the tree anymore.