Bug 266961

Summary:	severity description inconsistent with other documentation
Product:	Gentoo Infrastructure	Reporter:	Jimmy C. Chau <chaujc>
Component:	Bugzilla	Assignee:	Bugzilla Admins <bugzilla>
Status:	RESOLVED DUPLICATE
Severity:	normal
Priority:	High
Version:	unspecified
Hardware:	All
OS:	All
URL:	http://bugs.gentoo.org/enter_bug.cgi?product=Bugzilla&format=guided
See Also:	https://bugs.gentoo.org/show_bug.cgi?id=619108
Whiteboard:
Package list:		Runtime testing required:	---

Description Jimmy C. Chau 2009-04-21 09:18:32 UTC

The severity description on the guided bug reporting page is inconsistent with the descriptions of severity levels on other pages, such as the following:
http://bugs.gentoo.org/page.cgi?id=fields.html#bug_severity
http://www.gentoo.org/doc/en/bugzilla-howto.xml#doc_chap6

For example, where the guided bug reporting page describes a severity of critical as "The software crashes, hangs, or causes you to lose data.", the bugzilla-howto.xml describes it as in the following:
#  Critical - The program has loss of data or severe memory leaks during runtime. Again, an important program like say net-tools failing to compile could be labelled critical. It won't prevent the system from starting up, but is quite essential for day to day stuff.
# Major - The program crashes, but nothing that causes your system severe damage or information loss. 

From these descriptions, a bug which causes a program to hang without data-loss or memory leaks would would either fall into the critical or major category depending on which description is used.  

Reproducible: Always

Steps to Reproduce:
1. Visit a guided bug reporting page at bugs.gentoo.org
2. Read http://bugs.gentoo.org/page.cgi?id=fields.html#bug_severity or http://www.gentoo.org/doc/en/bugzilla-howto.xml#doc_chap6
3. Notice that the description for critical severity are ambiguous/inconsistent.

Comment 1 nm (RETIRED) gentoo-dev

2009-06-07 20:29:10 UTC

Not the GDP's problem, as the requested change is to bugzilla itself, not the document.

Comment 2 nm (RETIRED) gentoo-dev

2018-01-21 10:01:01 UTC


*** This bug has been marked as a duplicate of bug 619108 ***