Bug 252971

Summary:	net-im/pidgin-2.5.3 does not receive all incoming MSN messages
Product:	Gentoo Linux	Reporter:	Rumi Szabolcs <rumi>
Component:	New packages	Assignee:	Gentoo Net-im project <net-im>
Status:	RESOLVED UPSTREAM
Severity:	critical	CC:	dhp_gentoo
Priority:	High
Version:	unspecified
Hardware:	All
OS:	Linux
Whiteboard:
Package list:		Runtime testing required:	---
Attachments:	MSN Patch for pidgin 2.5.3

Description Rumi Szabolcs 2008-12-29 10:39:02 UTC

While chatting with a buddy on the MSN protocol, I have noticed that
sometimes I'm not getting all of his messages. After I have logged
out, restarted pidgin, and logged back in, I have received a bunch
of messages that were missing from the previous conversation.

A sidenote: it also has completely crashed once last week. Even though
this happened only one time so far I suspect there could be something
wrong because I don't remember a single crash ever since it has been
renamed to pidgin...

The first time I've experienced this bug is with 2.5.3, but I
don't use MSN as often as I'm used to upgrade pidgin so I'm not
sure whether it has been introduced with this particular version.
I'm pretty sure that 2.4.x versions didn't have this problem.
Now as a first step I have downgraded to 2.5.1 but I haven't had
too much chance to test yet so time will tell...


Reproducible: Sometimes




I do have the pidgin-encryption plugin installed but it was not
activated in this session so I doubt it has something to do with it.

Comment 1 Gilles Dartiguelongue (RETIRED) gentoo-dev

2008-12-29 10:58:46 UTC

this has nothing to do with gnome, please don't touch "component" if you don't know what you are doing and leave it to bug-wranglers, thanks.

Comment 2 Olivier Crete (RETIRED) gentoo-dev

2008-12-29 17:20:21 UTC

Please see if 2.5.1 and 2.5.2 exhibit the same problem?

Comment 3 Ray 2009-01-12 19:08:48 UTC

Created attachment 178207 [details, diff]
MSN Patch for pidgin 2.5.3

Patch fixes the MSN issue in 2.5.3

Comment 4 Rumi Szabolcs 2009-01-15 23:32:18 UTC

2.5.1 also exhibited the problem.

Comment 5 Rumi Szabolcs 2009-01-29 23:55:41 UTC

Version 2.5.4 seems to have the above fix included:

* MSN
   o Change Contact Server to temporarily fix connection problems. (Thanks to Youness Alaoui)

Please somebody confirm that this is the one!

What this apparently did fix is that now I can see on MSN whether a buddy
"Has you" or not but it did not fix the "messages get silently delayed"
problem I have reported.

What I have noticed since then is that when I'm chatting with my connection
status set to "Invisible" then a lot more messages get lost than when I have
the connection status "Available".

Comment 6 Rumi Szabolcs 2009-01-30 00:06:47 UTC

Ah, the "Has you" bug seems to have nothing to do with the
above fix, FYI: http://developer.pidgin.im/ticket/6637

But lately I often do have MSN connection problems even
with 2.5.4, so... :)

Comment 7 DEMAINE Benoît-Pierre, aka DoubleHP 2009-02-13 10:36:19 UTC

Many things can cause this:
- wrong ca-certs (the backed-up messages server use a different SSL passeport than other servers: delayed messages are blocked when the client dont have a valid passeport for this server)
- http://developer.pidgin.im/ticket/3456 can cause message loss
- network failures
- other

to help, we need
emerge -vp pidgin
and a detailed log (pidgin -d, or the content of the debug window)

Comment 8 Olivier Crete (RETIRED) gentoo-dev

2009-03-01 21:05:05 UTC

this is an upstream problem