Bug 213125

Summary:	SugarCRM cannot function without the IMAP c-client libraries enabled/compiled with the PHP module
Product:	Gentoo Linux	Reporter:	vairam <vairam9090>
Component:	[OLD] Library	Assignee:	Gentoo Linux bug wranglers <bug-wranglers>
Status:	VERIFIED UPSTREAM
Severity:	normal
Priority:	High
Version:	unspecified
Hardware:	All
OS:	Linux
Whiteboard:
Package list:		Runtime testing required:	---
Attachments:	i have attached the screen shot about the error

Description vairam 2008-03-12 12:27:15 UTC

Warnings:  Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module. Please contact your administrator to resolve this issue.  

we are using the sugrapro in gentoo linux.Above Error came while i click the Inboundmail options

Reproducible: Always

Comment 1 vairam 2008-03-12 13:09:22 UTC

i am using sugrapro liecence version in gentoo machine 

Warnings:  Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module. Please 

contact your administrator to resolve this issue.  



can you please help me in this

Comment 2 vairam 2008-03-12 13:20:14 UTC

i am using sugrapro liecence version in gentoo machine 

Warnings:  Inbound Email cannot function without the IMAP c-client libraries enabled/compiled with the PHP module. Please 

contact your administrator to resolve this issue.  



can you please help me in this

Comment 3 Jakub Moc (RETIRED) gentoo-dev

2008-03-12 13:50:36 UTC

I have completely no clue what's sugrapro, see http://www.gentoo.org/main/en/support.xml and/or ask upstream for help with this.

Comment 4 vairam 2008-03-12 14:16:59 UTC

Sugar professional (sugrapro)

Comment 5 vairam 2008-03-12 14:17:37 UTC

sugarCRM professional

Comment 6 vairam 2008-03-12 14:54:12 UTC

Created attachment 145911 [details]
i have attached the screen shot about the error

i have attached the screen shot

Comment 7 Jakub Moc (RETIRED) gentoo-dev

2008-03-12 15:06:36 UTC

As noted above, Gentoo bugzilla is a wrong place for SugarCRM support, move this to http://www.sugarcrm.com/crm/.

Comment 8 vairam 2008-03-13 15:11:33 UTC

(In reply to comment #7)
> As noted above, Gentoo bugzilla is a wrong place for SugarCRM support, move
> this to http://www.sugarcrm.com/crm/.

it is not problem on sugracrm.its problem in gentoo.so do not redirect

Comment 9 Jakub Moc (RETIRED) gentoo-dev

2008-03-13 15:15:11 UTC

Once again, this ain't SugarCRM support forum, and there's absolutely zero evidence here that there's any problem w/ PHP IMAP support on Gentoo. Take this to SugarCRM upstream.

Comment 10 Jakub Moc (RETIRED) gentoo-dev

2008-03-15 08:18:34 UTC

*** Bug 213370 has been marked as a duplicate of this bug. ***

Comment 11 Dan White 2010-04-28 21:52:52 UTC

I just wanted to contribute a solution to this problem.  This is NOT actually a bug, but a configuration problem.

SugarCRM requires IMAP support in php, which gentoo does not configure by default.  Simply add "imap" to your use flags (in /etc/make.conf) and run: 'emerge -avDN php' to recompile php with imap module support.  You may need to restart apache with '/etc/init.d/apache2 restart'.

Good Luck!