Bug 164928 – app-office/openoffice-bin-2.1.0 - oocalc2 locks system compleatly

• Product: Gentoo Linux
• Status: RESOLVED NEEDINFO

[Description Carl Robinson 2007-02-01 22:31:01 UTC]

While using OpenOffice-bin 2.1.0, the Calc application will crash causing my system to lock up completely forcing me to perform a hard restart.

I haven't had this happen in any of the other app's in OOo, however I don't use them as much.

The crash doesn't seem to corrupt any files, but any unsaved data is usually lost.
the document recovery tool would fix this problem but occasionally it causes the crash as well.

I haven't been able to find any logfiles outlining any possible causes.

Reproducible: Sometimes




# uname -av
Linux <hostname-omited> 2.6.17-gentoo-r8 #1 Mon Oct 2 17:01:33 NZDT 2006 x86_64 AMD Athlon(tm) 64 Processor 3000+ AuthenticAMD GNU/Linux

# emerge --info
Portage 2.1.1-r2 (default-linux/amd64/2006.0, gcc-4.1.1, glibc-2.4-r4, 2.6.17-gentoo-r8 x86_64)
=================================================================
System uname: 2.6.17-gentoo-r8 x86_64 AMD Athlon(tm) 64 Processor 3000+
Gentoo Base System version 1.12.6
Last Sync: Thu, 01 Feb 2007 22:00:01 +0000
app-admin/eselect-compiler: [Not Present]
dev-java/java-config: 1.3.7, 2.0.31-r2
dev-lang/python:     2.4.3-r4
dev-python/pycrypto: 2.0.1-r5
dev-util/ccache:     [Not Present]
dev-util/confcache:  [Not Present]
sys-apps/sandbox:    1.2.17
sys-devel/autoconf:  2.13, 2.61
sys-devel/automake:  1.4_p6, 1.5, 1.6.3, 1.7.9-r1, 1.8.5-r3, 1.9.6-r2, 1.10
sys-devel/binutils:  2.16.1-r3
sys-devel/gcc-config: 1.3.14
sys-devel/libtool:   1.5.22
virtual/os-headers:  2.6.11-r2
ACCEPT_KEYWORDS="amd64"
AUTOCLEAN="yes"
CBUILD="x86_64-pc-linux-gnu"
CFLAGS="-march=k8 -O2 -pipe"
CHOST="x86_64-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/kde/3.5/env /usr/kde/3.5/share/config /usr/kde/3.5/shutdown /usr/share/X11/xkb /usr/share/config"
CONFIG_PROTECT_MASK="/etc/env.d /etc/env.d/java/ /etc/gconf /etc/java-config/vms/ /etc/revdep-rebuild /etc/terminfo /etc/texmf/web2c"
CXXFLAGS="-march=k8 -O2 -pipe"
DISTDIR="/usr/portage/distfiles"
FEATURES="autoconfig distlocks metadata-transfer parallel-fetch sandbox sfperms strict"
GENTOO_MIRRORS="http://distfiles.gentoo.org http://distro.ibiblio.org/pub/linux/distributions/gentoo"
LINGUAS="en en_GB"
MAKEOPTS="-j2"
PKGDIR="/usr/portage/packages"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress --force --whole-file --delete --delete-after --stats --timeout=180 --exclude='/distfiles' --exclude='/local' --exclude='/packages'"
PORTAGE_TMPDIR="/var/tmp"
PORTDIR="/usr/portage"
SYNC="rsync://rsync.gentoo.org/gentoo-portage"
USE="amd64 X alsa alsa_cards_ali5451 alsa_cards_als4000 alsa_cards_atiixp alsa_cards_atiixp-modem alsa_cards_bt87x alsa_cards_ca0106 alsa_cards_cmipci alsa_cards_emu10k1x alsa_cards_ens1370 alsa_cards_ens1371 alsa_cards_es1938 alsa_cards_es1968 alsa_cards_fm801 alsa_cards_hda-intel alsa_cards_intel8x0 alsa_cards_intel8x0m alsa_cards_maestro3 alsa_cards_trident alsa_cards_usb-audio alsa_cards_via82xx alsa_cards_via82xx-modem alsa_cards_ymfpci alsa_pcm_plugins_adpcm alsa_pcm_plugins_alaw alsa_pcm_plugins_asym alsa_pcm_plugins_copy alsa_pcm_plugins_dmix alsa_pcm_plugins_dshare alsa_pcm_plugins_dsnoop alsa_pcm_plugins_empty alsa_pcm_plugins_extplug alsa_pcm_plugins_file alsa_pcm_plugins_hooks alsa_pcm_plugins_iec958 alsa_pcm_plugins_ioplug alsa_pcm_plugins_ladspa alsa_pcm_plugins_lfloat alsa_pcm_plugins_linear alsa_pcm_plugins_meter alsa_pcm_plugins_mulaw alsa_pcm_plugins_multi alsa_pcm_plugins_null alsa_pcm_plugins_plug alsa_pcm_plugins_rate alsa_pcm_plugins_route alsa_pcm_plugins_share alsa_pcm_plugins_shm alsa_pcm_plugins_softvol arts berkdb bitmap-fonts bzip2 cdr cli cracklib crypt cups dlloader dri dvd dvdr dvdread eds elibc_glibc emboss encode foomaticdb fortran gif gpm gstreamer gtk2 hal iconv imlib input_devices_evdev input_devices_keyboard input_devices_mouse ipv6 isdnlog jpeg kde kernel_linux lcd_devices_bayrad lcd_devices_cfontz lcd_devices_cfontz633 lcd_devices_glk lcd_devices_hd44780 lcd_devices_lb216 lcd_devices_lcdm001 lcd_devices_mtxorb lcd_devices_ncurses lcd_devices_text linguas_en linguas_en_GB lzw lzw-tiff mad midi mp3 mpeg ncurses nls nptl nptlonly ogg opengl pam pcre perl png pppd python qt qt3 qt4 quicktime readline reflection sdl session spell spl ssl tcpd tiff truetype-fonts type1-fonts usb userland_GNU video_cards_fbdev video_cards_nv video_cards_nvidia video_cards_vesa video_cards_vga vorbis xinerama xorg xpm xv xvid zlib"
Unset:  CTARGET, EMERGE_DEFAULT_OPTS, INSTALL_MASK, LANG, LC_ALL, LDFLAGS, PORTAGE_RSYNC_EXTRA_OPTS, PORTDIR_OVERLAY

[Comment 1 Jakub Moc (RETIRED) 2007-02-02 08:45:09 UTC]

(In reply to comment #0)
> I haven't been able to find any logfiles outlining any possible causes.

So, we are supposed to have paranormal abilities, or? Not to mention that we can't fix anything w/ -bin. Have you tried to compile openoffice from source and check?

[Comment 2 Carl Robinson 2007-02-02 23:31:58 UTC]

Is there even an error log for openoffice? I've looked around but can't spot one.
And even if there is a log would the error get written to it? When the app crashes everything locks up, no hard disk activity.

At this stage I haven't got time available to try compiling from source yet, but I do intent to in a few weeks time.

The reason I posted this bug report was to alert someone with a bit more knowledge than me that there is something not quite right going on.

If I shouldn't have posted anything at all or if I have missed out something vital, then politely let me know and I'll either remove this report or find the missing information.

[Comment 3 Kevin Bowling 2007-02-07 21:18:52 UTC]

I run openoffice 2.1.0 (non bin) and it hard locks X after no more than a few minutes worth of work.  In fact no version of openoffice I've ever installed has been _usable_ on Gentoo.  I just have to ask, does anyone successfully _use_ OO on Gentoo?  With the way it runs for me, it should be hardmasked on amd64.

[Comment 4 Santiago Gala 2007-02-21 08:02:22 UTC]

works for me very well. I'm not sure if you're seeing an issue with the "use OpenGL for display" preferences, and buggy dri drivers (closed source nvidia or ati)

[Comment 5 Andreas Proschofsky (RETIRED) 2007-02-21 16:59:41 UTC]

@carl: try to get some debug info with strace and gdb, without these there is not a lot we can do. Also try Santiagos advice, we had such problems in the past.

Having said that, if these advices don't help, you really should file this upstream. We take the binaries directly from openoffice.org so there is not a lot we can do about this.

[Comment 6 Jakub Moc (RETIRED) 2007-03-29 18:27:34 UTC]

*** Bug 172688 has been marked as a duplicate of this bug. ***

[Comment 7 Andreas Proschofsky (RETIRED) 2007-04-24 21:09:48 UTC]

Do you still get this with 2.2.0?

[Comment 8 Andreas Proschofsky (RETIRED) 2007-09-20 07:43:08 UTC]

No feedback for a long time, closing