Bug 111732

Summary:	otrs Install Bug www-apps/otrs-2.0.3
Product:	Gentoo Linux	Reporter:	R. May <Tinitus1>
Component:	New packages	Assignee:	Gentoo Web Application Packages Maintainers <web-apps>
Status:	RESOLVED NEEDINFO
Severity:	normal
Priority:	High
Version:	unspecified
Hardware:	x86
OS:	Linux
Whiteboard:
Package list:		Runtime testing required:	---

Description R. May 2005-11-06 13:59:06 UTC

If I installed otrs via ebuild

If I access the 

http://localhost/otrs/installer.pl

I always get a
Forbidden

You don't have permission to access /otrs/installer.pl on this server.

Regards R.



Reproducible: Always
Steps to Reproduce:
1.
2.
3.

Comment 1 Renat Lumpau (RETIRED) gentoo-dev

2005-11-07 09:30:11 UTC

Speaking from experience, otrs can be tricky to install. This is most likely an
issue with your local configuration. Please consult the documentation and pay
particular attention to the webserver configuration section.

Comment 2 R. May 2005-11-07 09:41:18 UTC

Hello, 
 
if I use the Directory structure from a SUSE rpm it works fine, but the ebuild 
will not work. This means (I think so) the apache works correct. 
 
Regards Roland

Comment 3 Renat Lumpau (RETIRED) gentoo-dev

2005-11-27 11:23:57 UTC

Please post your otrs config and relevant Apache config files.

Comment 4 Renat Lumpau (RETIRED) gentoo-dev

2005-12-15 10:01:23 UTC

closing for now, reopen with requested info