Add the following lines to /etc/aliases (or your local equivalent) :
rt: "|/opt/rt3/bin/rt-mailgate --queue general --action correspond --url http://localhost/"
rt: "|/usr/bin/rt-mailgate --queue general --action correspond --url http://localhost/"
rt-comment: "|/opt/rt3/bin/rt-mailgate --queue general --action comment --url http://localhost/"
rt-comment: "|/usr/bin/rt-mailgate --queue general --action comment --url http://localhost/"
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<queue-name>----/ | |
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