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Bug 266961 - severity description inconsistent with other documentation
Summary: severity description inconsistent with other documentation
Status: RESOLVED DUPLICATE of bug 619108
Alias: None
Product: Gentoo Infrastructure
Classification: Unclassified
Component: Bugzilla (show other bugs)
Hardware: All All
: High normal with 1 vote (vote)
Assignee: Bugzilla Admins
URL: http://bugs.gentoo.org/enter_bug.cgi?...
Whiteboard:
Keywords:
Depends on:
Blocks:
 
Reported: 2009-04-21 09:18 UTC by Jimmy C. Chau
Modified: 2018-01-21 10:01 UTC (History)
0 users

See Also:
Package list:
Runtime testing required: ---


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Description Jimmy C. Chau 2009-04-21 09:18:32 UTC
The severity description on the guided bug reporting page is inconsistent with the descriptions of severity levels on other pages, such as the following:
http://bugs.gentoo.org/page.cgi?id=fields.html#bug_severity
http://www.gentoo.org/doc/en/bugzilla-howto.xml#doc_chap6

For example, where the guided bug reporting page describes a severity of critical as "The software crashes, hangs, or causes you to lose data.", the bugzilla-howto.xml describes it as in the following:
#  Critical - The program has loss of data or severe memory leaks during runtime. Again, an important program like say net-tools failing to compile could be labelled critical. It won't prevent the system from starting up, but is quite essential for day to day stuff.
# Major - The program crashes, but nothing that causes your system severe damage or information loss. 

From these descriptions, a bug which causes a program to hang without data-loss or memory leaks would would either fall into the critical or major category depending on which description is used.  

Reproducible: Always

Steps to Reproduce:
1. Visit a guided bug reporting page at bugs.gentoo.org
2. Read http://bugs.gentoo.org/page.cgi?id=fields.html#bug_severity or http://www.gentoo.org/doc/en/bugzilla-howto.xml#doc_chap6
3. Notice that the description for critical severity are ambiguous/inconsistent.
Comment 1 nm (RETIRED) gentoo-dev 2009-06-07 20:29:10 UTC
Not the GDP's problem, as the requested change is to bugzilla itself, not the document.
Comment 2 nm (RETIRED) gentoo-dev 2018-01-21 10:01:01 UTC

*** This bug has been marked as a duplicate of bug 619108 ***