Appendix A. Troubleshooting

Table of Contents

A.1. General Advice
A.2. The Apache web server is not serving Bugzilla pages
A.3. I installed a Perl module, but claims it's not installed!
A.4. DBD::Sponge::db prepare failed
A.5. cannot chdir(/var/spool/mqueue)
A.6. Everybody is constantly being forced to relogin
A.7. index.cgi doesn't show up unless specified in the URL
A.8. reports "Client does not support authentication protocol requested by server..."

This section gives solutions to common Bugzilla installation problems. If none of the section headings seems to match your problem, read the general advice.