Bugzilla Bug 218835

OpenOffice 2.4.0 starts with a black splash screen and gives two error messages
about two xlb-files

Reproducible: Always

Steps to Reproduce:
1.Start OpenOffice from the command line or from KDE

Actual Results:  
OpenOffice 2.4.0 starts with a black splash screen and I get two errror
messages:

Error loading BASIC of document
file:///opt/OpenOffice.org/share/basic/WebWizard/script.xlb/:
General error.
General I/O error.

and

Error loading BASIC of document
file:///opt/OpenOffice.org/share/basic/WebWizard/dialog.xlb/:
General error.
General I/O error.


Expected Results:  
OpenOffice comes up with its normal splash screen and no error messages.

OOo 2.4.0 compiles fine as did all previous versions. I didn't have these
problems with OOo < 2.4. I don't have a folder /opt/OpenOffice.org.

I installed OpenOffice-bin on my Gentoo notebook and it starts without
problems, there's also no /opt/OpenOffice.org.

 # emerge -pv openoffice

These are the packages that would be merged, in order:

Calculating dependencies... done!
[ebuild   R   ] app-office/openoffice-2.4.0  USE="cups dbus firefox gstreamer
gtk java kde mono pam -binfilter -branding -debug -eds -gnome -ldap -odk
-seamonkey -webdav -xulrunner" LINGUAS="de -af -ar -as_IN -be_BY -bg -bn -br
-bs -ca -cs -cy -da -dz -el -en -en_GB -en_US -en_ZA -eo -es -et -fa -fi -fr
-ga -gl -gu_IN -he -hi_IN -hr -hu -it -ja -km -ko -ku -lt -lv -mk -ml_IN -mr_IN
-nb -ne -nl -nn -nr -ns -or_IN -pa_IN -pl -pt -pt_BR -ru -rw -sh -sk -sl -sr
-ss -st -sv -sw_TZ -ta_IN -te_IN -tg -th -ti_ER -tn -tr -ts -uk -ur_IN -ve -vi
-xh -zh_CN -zh_TW -zu" 0 kB


# emerge --info
Portage 2.1.4.4 (default-linux/x86/2007.0, gcc-4.1.2, glibc-2.6.1-r0,
2.6.24-gentoo-r4 i686)
=================================================================
System uname: 2.6.24-gentoo-r4 i686 Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz
Timestamp of tree: Mon, 21 Apr 2008 20:33:01 +0000
distcc 2.18.3 i686-pc-linux-gnu (protocols 1 and 2) (default port 3632)
[disabled]
ccache version 2.4 [enabled]
app-shells/bash:     3.2_p17-r1
dev-java/java-config: 1.3.7, 2.1.4
dev-lang/python:     2.4.4-r9
dev-python/pycrypto: 2.0.1-r6
dev-util/ccache:     2.4-r7
sys-apps/baselayout: 1.12.11.1
sys-apps/sandbox:    1.2.18.1-r2
sys-devel/autoconf:  2.13, 2.61-r1
sys-devel/automake:  1.4_p6, 1.5, 1.7.9-r1, 1.8.5-r3, 1.9.6-r2, 1.10.1
sys-devel/binutils:  2.18-r1
sys-devel/gcc-config: 1.4.0-r4
sys-devel/libtool:   1.5.26
virtual/os-headers:  2.6.23-r3
ACCEPT_KEYWORDS="x86"
CBUILD="i686-pc-linux-gnu"
CFLAGS="-O2 -march=prescott -pipe"
CHOST="i686-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/kde/3.5/env /usr/kde/3.5/share/config
/usr/kde/3.5/shutdown /usr/share/config /var/lib/hsqldb"
CONFIG_PROTECT_MASK="/etc/env.d /etc/env.d/java/ /etc/fonts/fonts.conf
/etc/gconf /etc/php/apache2-php5/ext-active/ /etc/php/cgi-php5/ext-active/
/etc/php/cli-php5/ext-active/ /etc/revdep-rebuild /etc/splash /etc/terminfo
/etc/texmf/web2c /etc/udev/rules.d"
CXXFLAGS="-O2 -march=prescott -pipe"
DISTDIR="/usr/portage/distfiles"
FEATURES="ccache distlocks metadata-transfer parallel-fetch sandbox sfperms
strict unmerge-orphans userfetch"
GENTOO_MIRRORS="http://linux.rz.ruhr-uni-bochum.de/download/gentoo-mirror/
http://mirrors.sec.informatik.tu-darmstadt.de/gentoo/
http://ftp-stud.fht-esslingen.de/pub/Mirrors/gentoo/
http://pandemonium.tiscali.de/pub/gentoo/"
LANG="de_DE.utf8"
LC_ALL="POSIX"
LINGUAS="de"
MAKEOPTS="-j5"
PKGDIR="/usr/portage/packages"
PORTAGE_RSYNC_OPTS="--recursive --links --safe-links --perms --times --compress
--force --whole-file --delete --stats --timeout=180 --exclude=/distfiles
--exclude=/local --exclude=/packages"
PORTAGE_TMPDIR="/var/tmp"
PORTDIR="/usr/portage"
PORTDIR_OVERLAY="/usr/local/portage"
SYNC="rsync://rsync.gentoo.org/gentoo-portage"
USE="X a52 aac aalib acl acpi alsa apache2 arts artswrappersuid asf audiofile
bash-completion binary-drivers browserplugin bzip2 caps cdparanoia cdr chm cli
cpudetection cracklib crypt css cups dbm dbus dmi doc dri dts dvd dvdnav dvdr
dvdread emacs encode esd exif expat extrafilters fam fbcon ffmpeg firefox flac
fontconfig foomaticdb fortran ftp gd gdbm gif gimp gimpprint glitz glut gmp
gnutls gphoto2 gpm graphviz gs gstreamer gtk gtk2 hal hddtemp iconv icq id3 idn
ieee1394 imagemagick imap imlib insecure-savers java javascript jikes jpeg
jpeg2k kde kdehiddenvisibility kipi lame lm_sensors logitech-mouse logrotate
logwatch lzo mad mbox midi mikmod milter mime mjpeg mmx mmxext mng moneyplex
mono motif mozsvg mp3 mpeg mpeg2 mplayer msn mudflap musicbrainz mysql mysqli
ncurses nls noamazon nptl nptlonly nsplugin offensive ogg ole openexr opengl
openmp oss pam pcre pda pdf perl pmu png posix ppds pppd print python pyzor
qt-static qt3 qt3support qt4 quicktime razor rdesktop readline real reflection
rtc samba sasl scanner sdl sensord session sharedmem slang smp snmp sockets sox
spell spl sse sse2 ssl startup-notification svg syslog tcl tcpd tetex tidy tiff
tk toolbar tools truetype unicode usb userlocales v4l v4l2 vcd vim-syntax
vim-with-x visualization vorbis win32codecs wxwindows x86 xcomposite xft xine
xinetd xml xorg xosd xpm xscreensaver xv xvmc zlib" ALSA_CARDS="ali5451 als4000
atiixp atiixp-modem bt87x ca0106 cmipci emu10k1 emu10k1x ens1370 ens1371 es1938
es1968 fm801 hda-intel intel8x0 intel8x0m maestro3 trident usb-audio via82xx
via82xx-modem ymfpci" ALSA_PCM_PLUGINS="adpcm alaw asym copy dmix dshare dsnoop
empty extplug file hooks iec958 ioplug ladspa lfloat linear meter mulaw multi
null plug rate route share shm softvol" APACHE2_MODULES="actions alias
auth_basic auth_digest authn_anon authn_dbd authn_dbm authn_default authn_file
authz_dbm authz_default authz_groupfile authz_host authz_owner authz_user
autoindex cache dav dav_fs dav_lock dbd deflate dir disk_cache env expires
ext_filter file_cache filter headers ident imagemap include info log_config
logio mem_cache mime mime_magic negotiation proxy proxy_ajp proxy_balancer
proxy_connect proxy_http rewrite setenvif so speling status unique_id userdir
usertrack vhost_alias" CAMERAS="canon" ELIBC="glibc" INPUT_DEVICES="keyboard
mouse" KERNEL="linux" LCD_DEVICES="bayrad cfontz cfontz633 glk hd44780 lb216
lcdm001 mtxorb ncurses text" LINGUAS="de" USERLAND="GNU" VIDEO_CARDS="nvidia
vesa fbdev vga v4l"
Unset:  CPPFLAGS, CTARGET, EMERGE_DEFAULT_OPTS, INSTALL_MASK, LDFLAGS,
PORTAGE_COMPRESS, PORTAGE_COMPRESS_FLAGS, PORTAGE_RSYNC_EXTRA_OPTS

Forget to mention that I already tried to remove my profile folder
(~/.ooo-2.0). This didn't help. The folder was recreated on next start but the
problems remained.

I also reemerged OOo last night.

I see the similar behavior after re-emerging openoffice-2.4.0 yesterday.
Running any component of oofice will produce an error: javaldx failed!
and will start with a blank splash screen. Only the progress bar is visible.
Note:
openoffice-2.4.0 was emerged before (Early April) and behaved correctly.

I also have this.

Please ignore the error message described in my previous post (javaldx failed)
it is because of bug 215163.
The blank splash screen remains but without any errors on console when invoking
any oo component.

(In reply to comment #4)
> Please ignore the error message described in my previous post (javaldx failed)
> it is because of bug 215163.
> The blank splash screen remains but without any errors on console when invoking
> any oo component.
> 

Is this with or without branding use flag set?

(In reply to comment #1)
> Forget to mention that I already tried to remove my profile folder
> (~/.ooo-2.0). This didn't help. The folder was recreated on next start but the
> problems remained.
> 
> I also reemerged OOo last night.
> 

Still there has to be some old user install dir around in your home-dir,
/opt/OpenOffice.org is a path we used ages ago (in 1.x-times) as an
install-dir. 

Also see bug #215347 about this

No, branding is turned off

output of emerge -pv openoffice:

[ebuild   R   ] app-office/openoffice-2.4.0  USE="binfilter cups dbus eds
firefox gnome gstreamer gtk java ldap pam -branding -debug -kde -mono -odk
-seamonkey -webdav -xulrunner" LINGUAS="el en en_GB en_US -af -ar -as_IN -be_BY
-bg -bn -br -bs -ca -cs -cy -da -de -dz -en_ZA -eo -es -et -fa -fi -fr -ga -gl
-gu_IN -he -hi_IN -hr -hu -it -ja -km -ko -ku -lt -lv -mk -ml_IN -mr_IN -nb -ne
-nl -nn -nr -ns -or_IN -pa_IN -pl -pt -pt_BR -ru -rw -sh -sk -sl -sr -ss -st
-sv -sw_TZ -ta_IN -te_IN -tg -th -ti_ER -tn -tr -ts -uk -ur_IN -ve -vi -xh
-zh_CN -zh_TW -zu" 0 kB 

i see no /opt errors. This was mentioned by the original poster.

Same Problem here. After removing ~/ooo-2.0 and ~/.openoffice there ist no
error-message but splash screen is still black

Looks like the non-Gentoo-branded splash still does not work for some, strange,
did work fine here when I tested it. Emerging with the "branding" use-flag set
should solve this.

Could someone please test this?

Start re-emerge with branding turned on. 
Will get back to you in *many* hours! :-)

Although this is a work around if I understand correctly.
Meaning the non-gentoo splash screen should be there as well.
Anyway I'll post again when done.

I can confirm that enabling the "branding" use flag, the splash screen is now
working properly.

The only strange thing going on is:
typesconfig[10178]: segfault at 0 rip 4010aa rsp 7fff10f804b0 error 4
typesconfig[10179]: segfault at 0 rip 40106c rsp 7fff10f804b0 error 6
in my dmesg.
searched my logs. It was there in the previous compile as well.(-branding)

probably this is off topic...

(In reply to comment #11)
> I can confirm that enabling the "branding" use flag, the splash screen is now
> working properly.

Ok thanks, going to force branding on everyone again to solve the problem

> The only strange thing going on is:
> typesconfig[10178]: segfault at 0 rip 4010aa rsp 7fff10f804b0 error 4
> typesconfig[10179]: segfault at 0 rip 40106c rsp 7fff10f804b0 error 6
> in my dmesg.
> searched my logs. It was there in the previous compile as well.(-branding)
> 
> probably this is off topic...
> 

That's a known silent - but non-harmful - miscompile on some systems

Gentoo splash screen is default again, so closing this bug

I looked at the new ebuild and see how you point to the openintro_gentoo.bmp
file for the branding.  I compiled before this change was added to the ebuild
and am also having the black splash screen.  Short of recompiling, is there
anything I can do to get the splash screen refer to this file?

Also, I can't seem to locate that file anywhere on my system.

(In reply to comment #8)
> Same Problem here. After removing ~/ooo-2.0 and ~/.openoffice there ist no
> error-message but splash screen is still black
> 

You can use your own splash screen image by copying it into
/usr/lib/openoffice/program/intro.bmp (resolution of the black screen is
440x286 pixels).