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Bug#: 132649
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Status: RESOLVED
Resolution: FIXED
Assigned To: OpenOffice Team <openoffice@gentoo.org>
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Reporter: Thomas Skyt <thomas@sofagang.dk>
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Filename Description Type Creator Created Size Actions
ooo.log The strace of running ooffice2 text/plain Thomas Skyt 2006-05-29 07:02 0000 71.60 KB Details
ooo.log strace of ooffice2 after removing java and reinstalling text/plain Thomas Skyt 2006-05-29 13:48 0000 60.17 KB Details
emerge_info.txt Emerge --info text/plain Rick Jenkins 2006-07-05 10:40 0000 3.49 KB Details
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Bug 132649 depends on: Show dependency tree
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Description:   Opened: 2006-05-08 02:07 0000
OpenOffice-bin 2.0.2 crashes after displaying the splashscreen and loading
approx 20% (according to the progress-bar).
I am presented with a window stating that "Due to an unexpected error,
OpenOffice.org has crashed." and that all the open files will be saved.

The output of 'emerge --info':
Portage 2203-svn (default-linux/x86/2005.0, gcc-3.3.6, glibc-2.3.6-r3, 2.6.14.2
i686)
=================================================================
System uname: 2.6.14.2 i686 AMD Athlon(TM) XP 2500+
Gentoo Base System version 1.12.0_pre19
distcc 2.18.3 i686-pc-linux-gnu (protocols 1 and 2) (default port 3632)
[enabled]
ccache version 2.3 [disabled]
dev-lang/python:     2.3.5, 2.4.2
dev-python/pycrypto: [Not Present]
dev-util/ccache:     2.3
dev-util/confcache:  [Not Present]
sys-apps/sandbox:    1.2.12
sys-devel/autoconf:  2.13, 2.59-r7
sys-devel/automake:  1.4_p6, 1.5, 1.6.3, 1.7.9-r1, 1.8.5-r3, 1.9.6-r1
sys-devel/binutils:  2.16.1
sys-devel/libtool:   1.4.3-r4, 1.5.22
virtual/os-headers:  2.6.11-r2
ACCEPT_KEYWORDS="x86"
AUTOCLEAN="yes"
CBUILD="i686-pc-linux-gnu"
CFLAGS="-O2 -march=athlon-xp -pipe -fomit-frame-pointer -g"
CHOST="i686-pc-linux-gnu"
CONFIG_PROTECT="/etc /usr/kde/2/share/config /usr/kde/3/share/config
/usr/share/config /var/qmail/control"
CONFIG_PROTECT_MASK="/etc/eselect/compiler /etc/gconf /etc/env.d"
CXXFLAGS="-O2 -march=athlon-xp -pipe -fomit-frame-pointer -g"
DISTDIR="/usr/portage/distfiles"
FEATURES="autoconfig distcc distlocks loadpolicy nostrip sandbox sfperms
strict"
GENTOO_MIRRORS="ftp://ftp.tu-clausthal.de/pub/linux/gentoo/
ftp://sunsite.informatik.rwth-aachen.de/pub/Linux/gentoo
http://linux.rz.ruhr-uni-bochum.de/download/gentoo-mirror/
ftp://linux.rz.ruhr-uni-bochum.de/gentoo-mirror/
http://ftp.uni-erlangen.de/pub/mirrors/gentoo
ftp://ftp.uni-erlangen.de/pub/mirrors/gentoo
ftp://ftp.join.uni-muenster.de/pub/linux/distributions/gentoo
ftp://ftp.wh2.tu-dresden.de/pub/mirrors/gentoo
ftp://ftp.join.uni-muenster.de/pub/linux/distributions/gentoo
ftp://ftp6.uni-muenster.de/pub/linux/distributions/gentoo
http://mirrors.sec.informatik.tu-darmstadt.de/gentoo/
http://ftp-stud.fht-esslingen.de/pub/Mirrors/gentoo/
ftp://ftp-stud.fht-esslingen.de/pub/Mirrors/gentoo/
ftp://ftp.gentoo.mesh-solutions.com/gentoo/
http://pandemonium.tiscali.de/pub/gentoo/
ftp://pandemonium.tiscali.de/pub/gentoo/ ftp://ftp.du.se/pub/os/gentoo
http://ftp.du.se/pub/os/gentoo http://ds.thn.htu.se/linux/gentoo
http://mirror.pudas.net/gentoo ftp://mirror.pudas.net/gentoo
http://gentoo.blueyonder.co.uk ftp://mirrors.blueyonder.co.uk/mirrors/gentoo
http://www.mirrorservice.org/sites/www.ibiblio.org/gentoo/
ftp://ftp.mirrorservice.org/sites/www.ibiblio.org/gentoo/
http://mirror.uni-c.dk/gentoo/"
MAKEOPTS="-j2"
PKGDIR="/usr/portage/packages"
PORTAGE_TMPDIR="/var/tmp"
PORTDIR="/usr/portage"
SYNC="rsync://rsync.gentoo.org/gentoo-portage"
USE="x86 3dnow 3dnowext X aac acl alsa apm arts audiofile avi berkdb
bitmap-fonts bzip2 cd cdr chroot cli crypt cups curl debug dri dvd eds emboss
encode esd ethereal exif expat fam ffmpeg flac foomaticdb fortran gd gdbm glut
gmp gpm gstreamer gtk2 gtkhtml idn imagemagick imlib ipv6 isdnlog jpeg junit
kde lcms ldap libg++ libwww mad mhash mikmod mmx mmxext mng motif mp3 mpeg
mpm-common mpm-prefork musepack mysql ncurses network nls ogg oggvorbis openal
opengl oss pam pcre pdflib perl php png pppd python qt quicktime radius
readline recode reflection samba sdl session snmp spell spl sse ssl svga tcltk
tcpd tiff truetype truetype-fonts type1-fonts udev usb vorbis xine xml2 xmms
xorg xv xvid zlib userland_GNU kernel_linux elibc_glibc"
Unset:  ASFLAGS, CTARGET, INSTALL_MASK, LANG, LC_ALL, LDFLAGS, LINGUAS,
PORTAGE_RSYNC_EXTRA_OPTS, PORTAGE_RSYNC_OPTS, PORTDIR_OVERLAY

------- Comment #1 From Jakub Moc (RETIRED) 2006-05-08 02:22:41 0000 -------
*** Bug 132653 has been marked as a duplicate of this bug. ***

------- Comment #2 From Andreas Proschofsky 2006-05-29 02:38:13 0000 -------
Try to re-install, could be that your installation is faulty. Also you migth
try to remove your user install dir ( ~/.ooo-2.0 ) and see if that helps

------- Comment #3 From Thomas Skyt 2006-05-29 03:47:22 0000 -------
I just re-installed it, to no avail. I did remove my ~/.ooo-2.0/ directory
before trying to start it, but it still won't move any further than 20%.

Which Java versions does Openoffice *not* like? I am currently using Blackdown
1.4.2.03.

------- Comment #4 From Andreas Proschofsky 2006-05-29 06:48:37 0000 -------
(In reply to comment #3)
> I just re-installed it, to no avail. I did remove my ~/.ooo-2.0/ directory
> before trying to start it, but it still won't move any further than 20%.
> 
> Which Java versions does Openoffice *not* like? I am currently using Blackdown
> 1.4.2.03.
> 

Blackdown should be fine, just to make sure, you could try to emerge it with
-java and see if that helps.

Also it would be nice, if you could provide a strace of the startup, to see
where it breaks

------- Comment #5 From Thomas Skyt 2006-05-29 07:02:18 0000 -------
Created an attachment (id=87799) [edit]
The strace of running ooffice2

Lots of "file not found", but I don't know what to do with them.

------- Comment #6 From Andreas Proschofsky 2006-05-29 08:31:44 0000 -------
The first thing that caught my attention: It is obviously trying to use another
(broken?) java than blackdown, do you maybe have a leftover from an older
install in this dir? (or java-config not correctly set)

/opt/sun-jre-bin-1.5.0.06/lib/i3

------- Comment #7 From Thomas Skyt 2006-05-29 13:48:09 0000 -------
Created an attachment (id=87823) [edit]
strace of ooffice2 after removing java and reinstalling

This is the strace of ooffice2 after having removed java from the use-flags,
reinstalling the application and cleaning the java-setup (removing
blackdown-jre and -jdk, old versions of sun-jre and sun-jdk and traces of
them).

------- Comment #8 From Andreas Proschofsky 2006-05-30 11:24:38 0000 -------
what do you get when you do:

equery b /usr/lib/mozilla/libnss3.so

Also you could try to rebuild OpenOffice.org, make sure you have something like
4-6 Gigs free on your PORTAGE_TMPDIR, might be that your install just is plain
broken, sometimes if the build runs out of diskspace it produces a faulty
install instead of just stopping.

And if you are at it: You might try to use a more up-to-date gcc-version
(3.4.x), if there are no special reasons why you are still on 3.3.x

------- Comment #9 From Thomas Skyt 2006-05-30 12:36:27 0000 -------
"equery b /usr/lib/mozilla/libnss3.so" gives me this:

www-client/mozilla-1.7.13 (/usr/lib/mozilla/libnss3.so)

Regarding the rebuilding, I haven't built Openoffice, it's the pre-compiled
package. I usually don't like having the computer running day and night for 24
hours just compiling one single package.

That aside, I am already using GCC 3.4.5-r1.

------- Comment #10 From Andreas Proschofsky 2006-05-30 12:49:30 0000 -------
(In reply to comment #9)
> 
> Regarding the rebuilding, I haven't built Openoffice, it's the pre-compiled
> package. I usually don't like having the computer running day and night for 24
> hours just compiling one single package.

Sorry, missed that

> That aside, I am already using GCC 3.4.5-r1.

Is that a recent switch? Cause your emerge info says otherwise. Anyway, this
shouldn't be the problem here

About rebuilding: Still try it maybe some file was damaged, also maybe you
could attach a log of the emerge output just to make sure

If it's not something of the above: Did you try to revdep-rebuild recently?
Could be that something else is broken on your system and causes this.

------- Comment #11 From Frédéric COIFFIER 2006-06-22 14:45:11 0000 -------
For 2 days, I'm no more able to run ooimpress2 (from openoffice-bin-2.0.2) : it
systematically crashes (but no problem with oowriter2).
For 2 days, I've updated following packages :

=sys-fs/udev-087-r1
=sys-apps/man-pages-2.33
=media-libs/freetype-2.1.10-r1
=sys-apps/dbus-0.62

------- Comment #12 From Frédéric COIFFIER 2006-06-23 08:20:13 0000 -------
In my case, the problem seems to be solved with :
=media-libs/freetype-2.1.10-r2

------- Comment #13 From Andreas Proschofsky 2006-07-03 07:48:18 0000 -------
@Thomas: Do you still get this with OOo 2.0.3 (and most recent freetype)

------- Comment #14 From Frédéric COIFFIER 2006-07-04 05:55:17 0000 -------
In my case, not reproduced since the upgrade to media-libs/freetype-2.1.10-r2.
OOo 2.0.3 works fine too.

------- Comment #15 From Rick Jenkins 2006-07-05 10:40:39 0000 -------
Created an attachment (id=90987) [edit]
Emerge --info

------- Comment #16 From Rick Jenkins 2006-07-05 10:44:04 0000 -------
I am attempting to run openoffice 2.0.2-r1 with freetype 2.1.10-r2 and
blackdown-jdk-1.4.2. If I open a writer window and simply ignore it, it crashes
with a SIGSEGV after about one minute. Re-emerging openoffice did not help.

------- Comment #17 From Andreas Proschofsky 2006-07-07 12:06:54 0000 -------
I've raised the dependency to >=media-libs/freetype-2.1.10-r2, so original bug
is fixed, closing.

@Rich: The original bug is about openoffice-bin not openoffice. so yours seems
to be not related.

------- Comment #18 From Martin Väth 2006-08-17 04:57:32 0000 -------
Just for the records, if anybody else runs into this bug:

I had the original problem (crash after 20%) even with freetype-2.1.10-r2.
In my case the problem was solved by omitting -ftree-vectorize from C*FLAGS
when building freetype/zlib on x86 (on amd64 the same option causes no problem
with openoffice-bin). Strangely enough, openoffice-bin seems to be the only
application on my systems for which this compile option of freetype seems to be
relevant (but I didn't check which of the programs on my systems use freetype
at all).

Of course, this is not really a bug, since -ftree-vectorize does not belong to
any recommended C*FLAG options.

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